Poster: Myke at 7/24/2006 2:43:59 PM PDT
Subject: My account was hacked! |
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All of my stuff is gone!!! What do I do?! Do I just contact a GM ingame?
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=91218&p=#post91218 |
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Poster: Caerrus at 7/24/2006 3:16:27 PM PDT
Subject: Re: My account was hacked! |
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Q u o t e:
Oh! Ok I thought it meant that I couldn't play for a month lol..Alright then I will get on that..So how long do they usually lock it up?
If there is evidence of a compromise, the account may be locked and you will be sent an e-mail with information on how to retrieve the account and an Account Retrieval Form. As soon as we receive your completed Account Retrieval Form and verify that the information is correct, the account will be unlocked. The process is largely based on how long it takes the player to send in the completed Retrieval Form. Best of luck to you, Myke.[ post edited by Caerrus ]
Coreiel broke 25% of my heart. </3
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=91218&p=#post91280 |
Poster: Caerrus at 7/24/2006 3:58:41 PM PDT
Subject: Re: My account was hacked! |
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First, make a photocopy of the ID and ensure that it's clear and legible. Once you've done so, write the Account Name and Attention: WoW Account Administration on the photocopy, and then fax that with the completed page 2 of the Account Retrieval Form to the number that is provided on page 1 of the Form (or mail them together to the address provided.
Coreiel broke 25% of my heart. </3
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=91218&p=#post91329 |
