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Poster: Herrgeneral at 7/22/2006 7:14:35 PM PDT
Subject: WoW Account Admin
   Hasn't replied and it's been one week.

I was banned for confusion during a trade with a friend and told him to submit a GM ticket after his gold disappeared during a trade.

I was banned for 72 hours without any recent violations.


Q u o t e:
72 Hour Suspension
72 Hour suspensions are assigned when a player needs to be removed from the game for an extended period of time or the player has repeatedly violated policy in a relatively brief period of time. 72 Hour suspensions are somewhat rare, as they are only given for serious policy violations or repeated policy abuse.


None of these are true of my account, so I'm also interested in knowing why I wasn't warned, 3 hr. banned, or 1 day banned before this. I also want to know why the account admin sent me a copy/paste without actually reviewing the situation. He would have realized it was a glitch and had nothing to do with scamming in the least.

Please don't tell me to email the account admin, they don't reply to me after 2 tries. Yes spam filters are disabled, yes it's the correct email.

Thanks :]
{o,o} orly?
|)__)
_"_"_
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=89839&p=#post89839
 
Poster: Pavonum at 7/22/2006 7:56:49 PM PDT
Subject: Re: WoW Account Admin
  

Q u o t e:
Please don't tell me to email the account admin, they don't reply to me after 2 tries. Yes spam filters are disabled, yes it's the correct email.


Given that Account Administration is the only department that holds jurisdiction over contesting account action, Herrgeneral, and wowaccountadmin@blizzard.com is the sole means through which players may contact them, you haven't left me with any option but to deny your request and tell you that your best bet is to wait for a response to your e-mail. This is not a matter fit for discussion on the forums, and thus I may not be of any further assistance. Please accept my apologies, friend, as well as my best wishes. :)
Look on my works, ye mighty, and despair...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=89839&p=#post89865

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