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Poster: Galise at 8/19/2006 6:41:55 PM PDT
Subject: Need of dire help!
   someone has gotten into my account and tired to transfer my character!
i just got an emial notifying my of it, and blizz's phone lines are not up, what can i do?!
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=111978&p=#post111978
 
Poster: Kaone at 8/20/2006 10:04:43 AM PDT
Subject: Re: Need of dire help!
   Hello ,

You should open a ticket to a Game Master in-game as soon as possible. In your petition explain your situation, that someone else has your account log in information and that your account is not secure. While waiting for the Game Master to address your ticket I would also recommend resetting your password through the Account Management section of the World of Warcraft website. This can be located at:

http://www.worldofwarcraft.com/loginsupport/
Half King of Beasts + half Monarch of the Skies = ?
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=111978&p=#post112826
Poster: Kaone at 8/20/2006 10:04:43 AM PDT
Subject: Re: Need of dire help! *edited post*
   Hello Galise,

You should open a ticket to a Game Master in-game as soon as possible. In your petition explain your situation, that someone else has your account log in information and that your account is not secure. While waiting for the Game Master to address your ticket I would also recommend resetting your password through the Account Management section of the World of Warcraft website. This can be located at:

http://www.worldofwarcraft.com/loginsupport/

[ post edited by Kaone ]


Half King of Beasts + half Monarch of the Skies = ?
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=111978&p=#post112826
Poster: Kaone at 8/20/2006 11:21:41 AM PDT
Subject: Re: Need of dire help!
  

Q u o t e:
I cant login to my account, and whoever has gotten into it has somehow changed the secret answer, or i may have forgot it, becaue i cane restet the password with the one ive provided

Hello again Galise,

If you are now thus unable to regain access to the account I would recommend contact our Account Administration Department via the Website E-mail Form on the World of Warcraft website. This can be located at:

http://www.blizzard.com/support/wowaa/?id=eSupport000

This will be the fastest way to contact Account Administration and they will be able to direct you further. They may also lock your account if needed to prevent further damage. I would recommend that you put in all details you can remember regarding your account - even if you can't remember the answer to your secret question.
Half King of Beasts + half Monarch of the Skies = ?
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=111978&p=#post112939

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