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Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Known issues: Mac movie recording
  
Just some stuff we have spotted and gotten on email/forum:

a. Record Cursor mode seems pretty broken (all black movie out).
b. black/green flashes in some situations. Often at start of movie.
c. loop/repeat of frames sometimes.
d. if capture rate popup is left set at a high number (higher than natural game frame rate) blank or garbled video can occur.

for best results in the current build:

a) leave "record cursor" off.
b) leave capture frame rate popup set to a number lower than your typical gameplay (force the FPS to cap down)
c) pay close attention to the resolution and frame rate you are choosing as well as the data rate estimate. Staying under 30MB/sec is a good rule of thumb for most hard drives, and staying under 20MB/sec might be better on laptops.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#0
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Thanks for the testing and feedback everyone. This is all really good info. We'll work on these issues during the PTR cycle so you should see improvement in future updates.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#6
Poster: Tigerclaw at 2007-07-14 09:56:06
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
If anyone has their Mac loaded up with 16GB or so of RAM, I'd love to know how well it works using a 14GB RAM disk as scratch. :)


I'd like to know how to create a 14GB RAM Disk... we've not been able to make one bigger than 2GB in house.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#9
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Known issues: Mac movie recording
  
Just some stuff we have spotted and gotten on email/forum:

a. Record Cursor mode seems pretty broken (all black movie out).
b. black/green flashes in some situations. Often at start of movie.
c. loop/repeat of frames sometimes.
d. if capture rate popup is left set at a high number (higher than natural game frame rate) blank or garbled video can occur.

for best results in the current build:

a) leave "record cursor" off.
b) leave capture frame rate popup set to a number lower than your typical gameplay (force the FPS to cap down)
c) pay close attention to the resolution and frame rate you are choosing as well as the data rate estimate. Staying under 30MB/sec is a good rule of thumb for most hard drives, and staying under 20MB/sec might be better on laptops.

On the topic of supported hardware (which we need to rev the patch notes for, since we forgot..)
The current implementation of movie capture requires an OpenGL pixel shader capable GPU; older GPU's such as GeForce2MX/4MX and the Radeon 8500/9000/9200 do not have the requisite hardware support. We can look at working around this in a future revision but it would necessitate a framerate/resolution tradeoff on those systems. Movie capture does work on all currently shipping GPU's on Intel Mac, and GPU's as old as ATI Radeon 9600 and NVIDIA fx5200 on PowerPC systems.

(The specific feature needed for this to work is the "ARBfp" fragment program extension to OpenGL).

[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#0
Poster: Tigerclaw at 2007-07-14 10:25:36
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I've think I've figured out the "blank green screen" movie issue, where I'll get nothing but a green screen recorded.

This only happens on my system when I have the Show UI option deselected. It happens for all compression, framerate, or sizing options as far as I can tell. Otherwise it takes videos pretty well.

However, I seem to be running into a framerate wall. It might be a bottleneck on my system (likely, it's a older G5 Imac), but no matter what size, framerate, or other options I select, I always top out at 12-14 fps. Kinda annoying, specially when I'm getting 40 fps before I start recording. Take a look at my system, and let me know where the choke is.

17'' Imac G5 1.9 Ghz /w 512 KB L2 and 633 Mhz bus
1 gig ram
128MB Radeon x600 pro
250 gig Serial ATA 7200rpm
OS 10.4.10
Quicktime 7.2



Try capturing at the lowest res setting (320x240 IIRC). If you are the one that sent me email I could see you were capturing at 800x500 and a net data rate of about 17MB/sec, which might be too taxing for a single processor PowerPC system.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#16
Poster: Tigerclaw at 2007-07-14 10:25:36
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:

Those could also use an upgrade.

I'm really resisting the urge to rant about how overpriced Macs really are.

I might just build a Hackintosh. Anyone in this thread running on one of those? How is it?


Hi, if your comments aren't going to be relevant to testing of the beta, it would help everyone if you keep take it over to General or Off-Topic. If it gets out of hand then a moderator will likely intervene on this thread.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#17
Poster: Tigerclaw at 2007-07-14 10:58:09
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:

Those could also use an upgrade.

I'm really resisting the urge to rant about how overpriced Macs really are.

I might just build a Hackintosh. Anyone in this thread running on one of those? How is it?


Hi, if your comments aren't going to be relevant to testing of the beta, it would help everyone if you could take it over to General or Off-Topic. If it gets out of hand then a moderator will likely intervene on this thread.

[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#17
Poster: Tigerclaw at 2007-07-14 11:58:47
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:

I take it this means that the video capturing is done in a separate thread which can take advantage of a second core/CPU?


Multiple secondary threads, yes.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=2&sid=1#23
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I have a problem, this feature is not available on Windows WoW clients, why is that?



We implemented it on Mac in response to frequent customer requests. If we get frequent customer requests for comparable functionality on Windows, I think that would boost the priority of the idea.


Q u o t e:

Where are my Windows only features?



The Logitech G-15 LCD keyboard support is one example.


Q u o t e:

Why can't I have the little iTunes remote option in my game?

Why do I even use iTunes? wtf is wrong with me.


As I explained in one of the other threads, "not now" is not the same thing as "never". The Windows-WoW dev team has their own priority list of features and improvements, and I know the iTunes Remote and Movie Recording features are under consideration for future patches. There is no firm policy preventing those features from making it to the Windows client, it is merely a question of scheduling and priorities.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=2&sid=1#27
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Known issues: Mac movie recording
  
Just some stuff we have spotted and gotten on email/forum:

a. Record Cursor mode seems pretty broken (all black movie out).
b. black/green flashes in some situations. Often at start of movie.
c. loop/repeat of frames sometimes.
d. if capture rate popup is left set at a high number (higher than natural game frame rate) blank or garbled video can occur.

for best results in the current build:

a) leave "record cursor" off.
b) leave capture frame rate popup set to a number lower than your typical gameplay (force the FPS to cap down)
c) pay close attention to the resolution and frame rate you are choosing as well as the data rate estimate. Staying under 30MB/sec is a good rule of thumb for most hard drives, and staying under 20MB/sec might be better on laptops.

On the topic of supported hardware (which we need to rev the patch notes for, since we forgot..)
The current implementation of movie capture requires an OpenGL pixel shader capable GPU; older GPU's such as GeForce2MX/4MX and the Radeon 8500/9000/9200 do not have the requisite hardware support. We can look at working around this in a future revision but it would necessitate a framerate/resolution tradeoff on those systems. Movie capture does work on all currently shipping GPU's on Intel Mac, and GPU's as old as ATI Radeon 9600 and NVIDIA fx5200 on PowerPC systems.

(The specific feature needed for this to work is the "ARBfp" fragment program extension to OpenGL).

Don't forget, the feature requires a minimum of OS X 10.4.9 and QuickTime 7.1.6 as well as the hardware described above.

[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#0
Poster: Tigerclaw at 2007-07-14 17:25:13
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I am haveing some problems geting this movie recording feature to work on my mac mini or macbook.

All the mac options are dimmed out on mac mini and macbook and when ever i push record start/stop key on my macbook and mac mini it just beeps and dosent do anything!

Please Help!


If you have a G4 Mini it will not work because that GPU doesn't support OpenGL pixel shaders (see first post of this thread).

On Intel MacBook, please check and make sure you have the needed minimums of OS X 10.4.9 and QuickTime 7.1.6 installed. Running Software Update is usually sufficient to update these if you are not already current.

If that doesn't help, please email us a system profile at wowmacteam123@blizzard.com



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=2&sid=1#31
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
We plainly have some bugs to fix, in the meantime please see the tips on the first post of this thread and see if you can get better results (most importantly by setting the capture rame rate lower than your typical game frame rate).


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=2&sid=1#35
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Known issues: Mac movie recording
  
Just some stuff we have spotted and gotten on email/forum:

a. Record Cursor mode seems pretty broken (all black movie out).
b. black/green flashes in some situations. Often at start of movie.
c. loop/repeat of frames sometimes.
d. if capture rate popup is left set at a high number (higher than natural game frame rate) blank or garbled video can occur.
e. confusion over the keys used to toggle and/or cancel(delete) recordings.
--> [ is the start and stop key.
--> { is the "cancel this recording, delete it, I don't want it.."
(in normal operation you should just use [ to start and stop).

for best results in the current build:

a) leave "record cursor" off.
b) leave capture frame rate popup set to a number lower than your typical gameplay (force the FPS to cap down)
c) pay close attention to the resolution and frame rate you are choosing as well as the data rate estimate. Staying under 30MB/sec is a good rule of thumb for most hard drives, and staying under 20MB/sec might be better on laptops.

On the topic of supported hardware (which we need to rev the patch notes for, since we forgot..)
The current implementation of movie capture requires an OpenGL pixel shader capable GPU; older GPU's such as GeForce2MX/4MX and the Radeon 8500/9000/9200 do not have the requisite hardware support. We can look at working around this in a future revision but it would necessitate a framerate/resolution tradeoff on those systems. Movie capture does work on all currently shipping GPU's on Intel Mac, and GPU's as old as ATI Radeon 9600 and NVIDIA fx5200 on PowerPC systems.

(The specific feature needed for this to work is the "ARBfp" fragment program extension to OpenGL).

Don't forget, the feature requires a minimum of OS X 10.4.9 and QuickTime 7.1.6 as well as the hardware described above.

Some specific systems that cannot presently support movie capture:

Mac Mini (PowerPC G4) with R9200
iBook G4 (PowerPC) with R9000/R9200
PowerBook G4 with GeForce 4MX
Older G4 systems with Radeon 8500, 9000 or 9200, or GeForce 2MX/4MX

[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#0
Poster: Tigerclaw at 2007-07-15 10:25:44
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:

Ran permission repair, restarted, no change, still no movies in the folder.




I edited the first post in this thread, make sure you are using the right keys.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=3&sid=1#49
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Known issues: Mac movie recording
  
Just some stuff we have spotted and gotten on email/forum:

- Record Cursor mode seems pretty broken (all black movie out).
- black/green flashes in some situations. Often at start of movie.
- loop/repeat of frames sometimes, or partially captured frames.
- if capture rate popup is left set at a high number (higher than natural game frame rate) blank or garbled video can occur.

- confusion over the keys used to toggle and/or cancel(delete) recordings.
--> [ is the start and stop key.
--> { is the "cancel this recording, delete it, I don't want it.."
(in normal operation you should just use [ to start and stop).

- You can steer the saved videos to the path of your choice by adding a line to config.wtf:
SET MovieRecordingPath "/yourfavoritefolder"
where "/yourfavoritefolder" is the path you want to record to... we will create a Movies folder inside that path and the movies will go there. If you are using a secondary hard drive, the path will usually look like this: /Volumes/OtherHDName/

For best results in the current build:

- leave "record cursor" off.
- leave capture frame rate popup set to a number lower than your typical gameplay (force the FPS to cap down)
- pay close attention to the resolution and frame rate you are choosing as well as the data rate estimate. Staying under 30MB/sec is a good rule of thumb for most hard drives, and staying under 20MB/sec might be better on laptops.

On the topic of supported hardware (which we need to rev the patch notes for, since we forgot..)
The current implementation of movie capture requires an OpenGL pixel shader capable GPU; older GPU's such as GeForce2MX/4MX and the Radeon 8500/9000/9200 do not have the requisite hardware support. We can look at working around this in a future revision but it would necessitate a framerate/resolution tradeoff on those systems. Movie capture does work on all currently shipping GPU's on Intel Mac, and GPU's as old as ATI Radeon 9600 and NVIDIA fx5200 on PowerPC systems.

(The specific feature needed for this to work is the "ARBfp" fragment program extension to OpenGL).

Don't forget, the feature requires a minimum of OS X 10.4.9 and QuickTime 7.1.6 as well as the hardware described above.

Some specific systems that cannot presently support movie capture:

Mac Mini (PowerPC G4) with R9200
iBook G4 (PowerPC) with R9000/R9200
PowerBook G4 with GeForce 4MX
Older G4 systems with Radeon 8500, 9000 or 9200, or GeForce 2MX/4MX


[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#0
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:

As it is currently set up, if I stop recording a movie, it will go straight into compressing it. That means that I cannot start another movie directly after, but I have to wait the full duration of the compression to start another movie. Is it possible to have an option to delay compression? Also, if I cancel the compression while its in progress, do I completely lose the video that hasn't been compressed yet? Also I am unclear on how the "Recover Incomplete Movies" works.



Good points. Don't know if we can get new features like that into 2.2.0 but it will be under consideration for later patches. Yes, I think if you cancel the compression, the movie goes away. The Recover option is for times when you had finished recording but either quit or logged out of the app before compression was done, it will make an attempt to finish the job upon return to game.


Q u o t e:

Will there be a way to setup a different target folder for the movies?


see post 1 - updated. You can do this now.


Q u o t e:

I'm not sure on this but it doesn't seem like the movie is capturing at the same gamma as my computer. It may have to do with the resolution though.


Try doing a capture in windowed mode, and then load up the movie while game is still running and compare game and movie side by side. I'm thinking the gamma may be different in full screen mode and that may play a role here. Feel free to mail in screenshots of your comparisons to wowmacteam123@blizzard.com.


Q u o t e:

I'm not completely familiar with the different compression types. Do they affect quality of the movie at all? Or do they mainly affect the size of the movie after compression? Which codec would be preferable for speedy compression and small file size?



H264 can offer the highest compression but at the greatest CPU cost during compression.
Motion JPEG and Pixlet are both less CPU intensive but file sizes will be larger.
Experimentation is important here.


Q u o t e:

I currently cannot record with the Show UI option unmarked. I can record just fine while showing my UI, but if I uncheck the box, my movie comes out as a green screen with the correct duration and sound, but no video.


This is our bug and we will fix this.


Q u o t e:

I am glad there is a movie recording icon on the minimap, but it seems rather small to me. Hard for me to tell on the fly if I'm in the middle of recording or not. This probably isn't the case for most people, but I thought I might as well mention it.


We'll look at improving this but it might not make 2.2.0.


Q u o t e:

While compressiong my framerate drops considerably. During movie capture it regulates the framerate well and runs smoothly.



A deferred compression option might help with this, we'll think about it :)


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=3&sid=1#53
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
I don't think we'll make a separate app but we might have a way to just run the compressions on quit. Or, we could capture to an uncompressed .mov format and then let you use whatever tool you want ?


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=3&sid=1#56
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:

One of my coworkers actually found some really nice shareware whose name I can't recall right now sadly that allows you to batch process files. I think if WoW provided just one more codec - Uncompressed - then at the cost of massive amounts of disk space then players could easily just drop their uncompressed movies into whatever compression app they liked without having to significantly change the way the feature works now.


Yup.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=3&sid=1#59
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I got this error while compressing a movie from World Of Warcraft.... I hope it helps in research!
WoWBuild: 16932
Local Zone: Durotar
Local Player: Sudo, 00000000000C2B8D, (1280.42,-4396.77,26.3038)
Add Ons: Blizzard_FeedbackUI




Can you email me the full crash log and a system profile ?

wowmacteam123@blizzard.com


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=4&sid=1#62
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
We haven't done any performance tests against third party products yet.

We'll definitely revise the set of supported codecs and/or come up with a way for the end user to select codecs not on the popup list, perhaps via config file.

Note that we don't compress while capturing for the very reason that we don't know how expensive the compression will be. When it is recording, it is streaming raw pixels to disk, when capturing stops, then we go back and use QT to compress that data. The code is optimized to get raw pixels on the disk as quickly as possible and without limiting game frame rate, however this does impose a ceiling on capture res and frame rate that depends on how fast your chosen disk is.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=4&sid=1#70
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
We may have found the bug that was causing black/green/partial frames. Working on a fix right now. With luck I can get it into the very next PTR revision and we can see how it handles on various systems.

We have not been able to reproduce the "record with cursor" glitches yet where the whole screen gets blacked out. Still hunting for a place/config where that happens.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=4&sid=1#73
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Thanks for the bug report on that.

I believe the next PTR build will be much more reliable with the exception of "record with UI hidden" which is still failing 100% on PowerPC Mac, and sometimes on Intel Mac - we're still working on that issue which usually manifests itself as consecutive blank/green frames rather than partial frames or glitches.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=4&sid=1#75
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
Love this!

1: When i'm recording in jpeg at 40 fps, at res 800 x 500 stops at random intervals, and lock the game for 3-15 seconds. the times very, between 43 and 1 min 43 seconds. did 5 tests. i have 4 gb left on the HD so it's not space.



What data rate is the dialog quoting you when you config it like that? Odds are that you are too close to our hard drive's throughput limit, that will cause lags like this when too much data stacks up in RAM and the drive struggles to keep up. If the back log gets too big we will stop the movie recording.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=5&sid=1#80
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
I might need t re-phrase my question. When I configure 800x500 res at 40FPS in the options dialog, it calculates a data rate of about 23 MB/sec (this number is displayed in the setup dialog below the codec choice and est time remaining).

Depending on what kind of hard drive you have, and if you are playing the game off the same drive, this might be too aggressive for your hardware. Try it at 20 or 30 FPS, or at a lower capture resolution, or both.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=5&sid=1#82
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
New issue to file under stress testing:

I walked in Tree from AQ to Org, the trip took about an hour. The compression took almost two. The resulting file is over 6GB in size. This all makes sense so far.

I open the file through Finder, into Quicktime, and it says the clip is only 2:52 long.

VLC confirmed that the clip is "only 2:52" long, as did iTunes.

The original was recorded H.264, 23.98fps, high quality, 600x400 resolution, and I'm using a brand new 20" iMac.


That's a good catch, I don't know if we tried any movies that pushed the 2GB / 4GB boundaries. Confirm that QT Player is not able to scroll all through the movie and only shows you the first three minutes ?


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=5&sid=1#85
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
Tigerclaw, by any chance do you have any idea what a safe throughput rate would be for a Firewire iPod used as an external disk?


I know it won't be competitive with a real drive using a full FW bridge. They also aren't really designed for sustained lengthy sessions of writing.

If you are curious how fast it can go, an easy way to find out is

open activity monitor
switch to disk activity tab
drag a large file to your iPod
see how fast the peak write throughput is in the lower right of the monitor window while it is copying.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=5&sid=1#89
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
After some more testing a video clocking in at 20 minutes allows for the full video to be accessed, but the quality is severely degraded compared to shorter videos at the same settings in the same areas. 1-5 minute videos around the Dark Portal give me nice crisp results at my chosen settings, but the 20 minute version is choppy from beginning to end without regard for in-game framerate. I'm not sure where the limit is, but I'll do some more testing in the 10-15 minute range. Understandably it takes time to both record and then compress.


This sounds a little odd. You're saying that if you make no settings changes whatsoever, and don't move your character or change view, the decision to record a long or short movie (20 minutes or 15 minutes) affects the quality of the output ? Even in the early minutes of the movie before you had made a decision how much longer to record?

Are you seeing visual glitches or just unsteady frame rate ?


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=5&sid=1#92
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
I'd be happy to look more closely at this, flight paths sound like a good torture test due to the amount of disk contention (game trying to load stuff as well as write video frames out to the same drive)

so if you could mail me a screenshot of your capture settings and maybe a system profile I could see if there is an obvious problem there.

wowmacteam123@blizzard.com please include your screen name in the subject so I know who is who.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=5&sid=1#94
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
please mail me the crash log.

BTW, sorry the crash reporter isn't working in the current PTR build. It should be working in the next one.

I will have to check with the movie capture coder on the intent, whether it can recover a partial movie after a crash or not.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=5&sid=1#96
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Good news all, I think I may have a good fix for the "can't record correctly unless UI is included in movie" bug. It probably will not make it into the next PTR push - which does have some improvements in capture reliability - but should make the build after that one.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=5&sid=1#98
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
320x200, 38 minute duration, 20fps, H.264, flew back and forth on the flight paths in Outland.

Opening the file yields an error in Quicktime player
"The movie could not be opened. The movie contains an incorrect duration."

I went out and updated VLC and it turns out that the current VLC can play many of the previous problem files without the reported stutter, and can open this latest file without error.

The massive 6gig file, however, still reports a runtime of 3 min.


We'll do some more extended capture tests, it does sound like something is messed up there.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=6&sid=1#101
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Known issues: Mac movie recording, update
  
Various issues and current info:

- Record Cursor mode seems pretty broken (all black movie out).
** should be fixed in new build 6983.

- black/green flashes in some situations. Often at start of movie.
- also, loop/repeat of frames sometimes, or partially captured frames.
- also, if capture rate popup is left set at a high number (higher than natural game frame rate) blank or garbled video can occur.
** all these should be fixed in 6983.

- recording icon can stack up behind the mailbox icon on the minimap.
- recording movies over 20-30 minutes in length can result in a broken QuickTime file.

Informational:

- confusion over the keys used to toggle and/or cancel(delete) recordings.
--> [ is the start and stop key.
--> { is the "cancel this recording, delete it, I don't want it.."
(in normal operation you should just use [ to start and stop).

- You can steer the saved videos to the path of your choice by adding a line to config.wtf:
SET MovieRecordingPath "/yourfavoritefolder"
where "/yourfavoritefolder" is the path you want to record to... we will create a Movies folder inside that path and the movies will go there. If you are using a secondary hard drive, the path will usually look like this: /Volumes/OtherHDName/
** there is a bug if you have a space in the pathname.
** there is a bug if you try to use a FAT32 disk as the destination.

In the current build 6983:

- please try recording with "Record Cursor" on or off.
- please try recording with "Record UI" on or off.
- please try recording at any frame rate you feel like (while being reasonable about your HD speed, many HD's won't effectively go higher than 20-25 MB/sec during gameplay). The data rate required is displayed for you in Mac Options.

- always pay close attention to the resolution and frame rate you are choosing as well as the data rate estimate. Staying under 30MB/sec is a good rule of thumb for most hard drives, and staying under 20MB/sec might be better on laptops.

On the topic of supported hardware (which we need to rev the patch notes for, since we forgot..)
The current implementation of movie capture requires an OpenGL pixel shader capable GPU; older GPU's such as GeForce2MX/4MX and the Radeon 8500/9000/9200 do not have the requisite hardware support. We can look at working around this in a future revision but it would necessitate a framerate/resolution tradeoff on those systems. Movie capture does work on all currently shipping GPU's on Intel Mac, and GPU's as old as ATI Radeon 9600 and NVIDIA fx5200 on PowerPC systems.

(The specific feature needed for this to work is the "ARBfp" fragment program extension to OpenGL).

Don't forget, the feature requires a minimum of OS X 10.4.9 and QuickTime 7.1.6 as well as the hardware described above.

Some specific systems that cannot presently support movie capture:

Mac Mini (PowerPC G4) with R9200
iBook G4 (PowerPC) with R9000/R9200
PowerBook G4 with GeForce 4MX
Older G4 systems with Radeon 8500, 9000 or 9200, or GeForce 2MX/4MX

[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#0
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording, update
  
If you can, also keep an eye on the audio file length (you will see a .wav file recorded alongside prior to compression) - try running one where the audio is just over 2GB or just over 4GB... I know it will take a while, we appreciate your help.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=6&sid=1#104
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording, update
  

Q u o t e:
2.04 GB wound up only taking an hour forty seven minutes. Unfortunately the server maintenance interrupted the compression, so I'm waiting on that and posting this meaningless update for no really compelling reason. Hopefully the recovery will pick up like last night and I won't lose the file. Since 4 GB is going to clock in at a little over three hours I'll try and snag that this evening while we're watching LotR and secretly wishing that we could all be at a Potter Party instead.


I'm running a series of very long captures right now to see if I can reproduce the issue. Testing on a 17" first gen Intel iMac, capturing to 640x400 H264. Started the last test about 35 minutes ago, I'll let that one get up to an hour or so and see how it does.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=6&sid=1#108
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording, update
  
That's a good report. I just started compressing a one hour movie so we'll see if it gets borked at 31 minutes.. I suspect we have a simple math overflow internally. I'll go look at that code more closely.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=6&sid=1#111
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording, update
  
OK, I was able to repro this bug with a one hour movie. Getting closer to the bug.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=6&sid=1#112
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording, update
  
OK, I was able to repro this bug with a one hour movie. Getting closer to the bug.

edit: any movie over 8min 20 sec seems to start weirding out. It doesn't matter what FPS or resolution. I think we have a bug in the code that places the QuickTime timestamps on each frame. If you look at the Get Info panel in QuickTime player you will see it start overflowing on the "current time" indicator after the play point goes past 8m20s or so.

So the bad news is this bug affects any movies longer than 8m20s, the good news is, it shouldn't take us any more hour-plus record sessions to nail it down.

[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=6&sid=1#112
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording, update
  

Q u o t e:
Tigerclaw, update from a Mac that can't use the video capture (iBook G4 w/R9200):

The iTunes portion of the Mac Options Panel is still grayed out on the new build of the PTR. Not sure if you guys got to working on that part yet, but if you had, just letting you know.


Yep, it was a little lower on the priority list than some of the other bugs. We will fix it.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=6&sid=1#115
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording, update
  
Some of these ideas are on our plate for future releases. Probably not going to do the "capture the UI to a separate track" though.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=6&sid=1#119
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Gamma correction is on our list but not top priority yet.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=7&sid=1#123
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

If I could again humbly request that posts not relating to bug reporting or functionality of movie recording, be directed elsewhere... yeah, that'd be great..


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=7&sid=1#125
Poster: Tigerclaw at 2007-07-23 08:57:22
Subject: Re: Known issues: Mac movie recording
  
My post above still applies. Please keep this thread on topic.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=7&sid=1#127
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Is the new-character button working when you log into the realm ?


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=7&sid=1#129
Poster: Tigerclaw at 2007-07-23 09:27:15
Subject: Re: Known issues: Mac movie recording
  
I can inquire about that, but I'd like to ask that you not add posts to this thread involving premades, character copy, or other off topic issues. Thanks for the report.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=7&sid=1#131
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
re video capture on Windows, I know it is under consideration but there is no concrete timetable. There is no decision in place that would rule it out (nor desire to rule it out).

re capture of voice chat audio, this probably won't happen for 2.2.0. But it's a logical option to add and we will consider that for a later release.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=7&sid=1#135
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Thanks for the report. We'll take a closer look at sound sync.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=7&sid=1#137
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
My biggest problem is that parts will loop, and if i wasn't the one recording, i wouldn't understand whats going on because.....the thing is jumping all over and what not.



Please post or email more details on this. System (hardware), OS, GPU, movie capture settings.

wowmacteam123@blizzard.com


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=7&sid=1#139
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Please try that problem case again deliberately on your machine (set a real high frame rate cap that it cannot reach) and tell us if that problem with corrupt frames still occurs. If it does, I need to find out what hardware/OS runs into that problem specifically.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=8&sid=1#142
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
Does'nt always compress the movie when i simply hit the stop recording Keybind

record keybind is: shift[ or {
stop record keybind is: shift] or }



You are probably cancelling the movie, which is what the second keybinding does.

One key does both the start and stop for a normal session. The other key cancels/deletes.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=8&sid=1#144
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
WoW's movie capture feature will only capture sound that WoW provides. It won't capture sounds from other apps, and at present it won't capture any sound from our voice chat feature in game either - only the usual sound effects and music of the game itself.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=8&sid=1#147
Poster: Tigerclaw at 2007-07-25 14:57:52
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
Recorded at 70fps and 100fps without the corrupt frames I was getting before the last patch.


OK, please keep torture testing it as much as you can, especially including timed sound effects (clapping can provide a good marker to check time sync at the end of a long movie). I see from your past posts that you were using a Core 2 iMac 20" with ATI graphics ?


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=8&sid=1#148
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
By the way, the "sound in background" switch will also drop audio from the movie if you have it switched off and put the game in the background. We might be able to improve on this, I can't think of any useful situation where you would want to drop the sound from the movie itself, though you might like your speakers muted when game is not in foreground.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=8&sid=1#150
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
considering the fact that the Mac options in the interface has a panal for iTunes remote is it planned that the movie maker will be updated in the future to record music from itunes?


No, we will not do this. Capturing system level audio is not something we will do.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=8&sid=1#152
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:

What I've found that usually throws off the sync is rapid changes in framerate (or what would usually cause that since when you're recording your FR is locked).

Flying around shat on a nether ray is good for this, when you buzz over large areas, especially when the groups of NPCs are drawn.



This is a useful report. We'll add some deliberate frame rate killer tests to see if we can reproduce it. To clarify, would you say that A/V sync is thrown off just for that interval, or continues to be wrong later in the movie after the FR has stablized ?


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=8&sid=1#158
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Well we're looking for any kind of feedback you can provide - enhancement requests, performance/stability reports, any kind of UI issues, etc. We have a small backlog of stuff to fix up for the final 2.2.0 and subsequent 2.2.x releases - some of those fixes won't be seen on PTR for a while yet. If you feel that you have given it a thorough workout on your particular hardware - feel free to set it aside until the next rev. For us, getting coverage with a lot of recording time spread out over a lot of unique configurations is helpful.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=9&sid=1#164
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
I believe I fixed that one, I will check to see if that change made it into 6983 (current PTR build). I'll edit this post with the info when I find it. In house I have been doing some very long captures and they are working OK.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=9&sid=1#166
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
I believe I fixed that one, I will check to see if that change made it into 6983 (current PTR build). I'll edit this post with the info when I find it. In house I have been doing some very long captures and they are working OK.

Edit: the fix for extra long movies did not make it into 6983, sorry. Missed it by a few hours.

[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=9&sid=1#166
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Be sure you have OS X 10.4.9 or higher, and QuickTime 7.1.6 or higher installed (see post 1 on this thread)


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=9&sid=1#170
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Please mail me screenshots of your title screen and options dialog -

wowmacteam123@blizzard.com


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=9&sid=1#173
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Capturing on dual-PowerPC systems will be accelerated when those systems have Multi-Threaded OpenGL which is not currently available on OS X 10.4.

That said I would like to ask what video card you have, and what displayed resolution you are playing at (not the capture res that you did explain).


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=9&sid=1#178
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I found that in order to capture at a reasonable frame rate I had to severely knock my graphics settings. Normally I play with everything on/maxed (including the infamous Fullscreen Glow and Vertical Sync) and get 20-30 FPS outside. When capturing, in order to get 10FPS in a 640x480 movie I drop to (I think?) 800x600 resolution with terrain distance at less than half.

Dual 1.8 G5, 2GB RAM, Radeon X800 Mac, more info can be posted if needed. ;)


Right, this is the best we can currently do on PowerPC systems; 10.5 will likely improve this a bit.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=10&sid=1#182
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
Where could I find my videos?
Would they be in my WoW Folder? Or what?
Please help me out here.


A Movies folder is created in the WoW game folder - right next to Screenshots.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=10&sid=1#185
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
We won't have a GUI picker for the movie save folder in 2.2.0.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=10&sid=1#187
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Yeah, I broke that with the last round of changes - while fixing up the corrupt-frames and 8-minute-limit bugs, that fell between the cracks. I believe it has been fixed internally.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=10&sid=1#189
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I have a Mac and every time i press the button to record (5 i think it is) My comp beeps and i dont think anything really happened how to record properly???


It might help if you posted your system specs, or perhaps a description of what you see in the Mac Options dialog - I suspect it is greyed out or disabled.

Take time to ensure your system meets the specs listed in the first post of this thread - OS X 10.4.9 or higher, QuickTime 7.1.6 or higher, and a GPU that supports OpenGL pixel shaders. More details in that post.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=10&sid=1#192
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Switching between fullscreen and windowed mode will stop the recording.
We stop the recording every time that the graphic engine is reinitialized.

If you log out, the recording also stops and starts compressing. If you quit, we cancel the whole thing.
If you didn't quit, you can log back in to see the progress of the compression.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=10&sid=1#197
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I bugged this but will post it here too.

The recording is awesome! Thank you!!!!!

Two bugs:

1) When turning off UI (thank you!!!!!!!!) recording, it still records UI generated sounds (tooltips, windows opening and closing, etc)

2) Movies are not saved internet fast start (like you can choose with Quicktime pro export) so the movie data is stuck at the end of the movie, and thus the entire movie needs to load before it can play on a web page. Internet Fast Start ensures the movie data is saved at the beginning of the movie file.


I'm glad to see that you enjoy the movie recording feature.

I will try to fix #2.
I wouldn't expect #1 to be fixed anytime soon. All the sounds are mixed together at the moment.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=11&sid=1#200
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Mac movie recording info: updated for 7091
  
Various fixes and info, updated Aug 9 2007 for build 7091:

- long movies (over an hour in length) should work reliably.

- we have added Uncompressed RGB capture. This is not a true lossless compression path in this release but should offer the highest fidelity amongst the codec choices currently supported, albeit with larger disk space requirements. In a future release we are going to drop Pixlet and add a couple new codec choices.

- recording icon no longer stacks up on the mailbox icon on the minimap frame. However it does conflict with the Feedback UI button as we just found out. If this poses a problem you can disable the Feedback UI addon by using the Addons button at character select screen.

- the Mac Options menu checkbox to 'Show Recording Icon' now behaves sensibly.

- the timer displayed by hovering the cursor over the Movie Recording icon attached to the minimap should now update correctly.

- compressing indicator no longer overlaps the tutorial exclamation marks.

Informational:

- confusion over the keys used to toggle and/or cancel(delete) recordings.
--> [ is the start and stop key.
--> { is the "cancel this recording, delete it, I don't want it.."
(in normal operation you should just use [ to start and stop).

- You can steer the saved videos to the path of your choice by adding a line to config.wtf:
SET MovieRecordingPath "/yourfavoritefolder"
where "/yourfavoritefolder" is the path you want to record to... we will create a Movies folder inside that path and the movies will go there. If you are using a secondary hard drive, the path will usually look like this: /Volumes/OtherHDName/
** there is a bug if you have a space in the pathname.
** there is a bug if you try to use a FAT32 disk as the destination.

In the current build 7091:

- please try recording with "Record Cursor" on or off.
- please try recording with "Record UI" on or off.
- please try recording at any frame rate you feel like (while being reasonable about your HD speed, many HD's won't effectively go higher than 20-25 MB/sec during gameplay). The data rate required is displayed for you in Mac Options.

- always pay close attention to the resolution and frame rate you are choosing as well as the data rate estimate. Staying under 30MB/sec is a good rule of thumb for most hard drives, and staying under 20MB/sec might be better on laptops.

On the topic of supported hardware (which we need to rev the patch notes for, since we forgot..)
The current implementation of movie capture requires an OpenGL pixel shader capable GPU; older GPU's such as GeForce2MX/4MX and the Radeon 8500/9000/9200 do not have the requisite hardware support. We can look at working around this in a future revision but it would necessitate a framerate/resolution tradeoff on those systems. Movie capture does work on all currently shipping GPU's on Intel Mac, and GPU's as old as ATI Radeon 9600 and NVIDIA fx5200 on PowerPC systems.

(The specific feature needed for this to work is the "ARBfp" fragment program extension to OpenGL).

Don't forget, the feature requires a minimum of OS X 10.4.9 and QuickTime 7.1.6 as well as the hardware described above.

Some specific systems that cannot presently support movie capture:

Mac Mini (PowerPC G4) with R9200
iBook G4 (PowerPC) with R9000/R9200
PowerBook G4 with GeForce 4MX
Older G4 systems with Radeon 8500, 9000 or 9200, or GeForce 2MX/4MX

[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#0
Poster: S4d1k at 2007-08-09 18:29:03
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
"movies"

And as for the internet fast start, It would be nice to see this as an option, and not the norm. I have had some odd issues in the past with editing those types of files.


You will need to give me more details than that if you want an option :)

What program were you using?
What are the problems that you were having?
Were they reproducible?



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=11&sid=1#203
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
What happened is that we moved it so it doesnt bump into the Mailbox icon. But, we forgot that the Blizzard FeedbackUI icon goes there too.. something we don't normally have installed in the internal builds.

If you disable the FeedbackUI in your Addons panel, then you should be able to see the icon again.

We're looking at relocating the feedbaclk icon for an upcoming rev.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=11&sid=1#206
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I have one of the brand new 24" iMacs with 2.0GB of RAM and anytime I start recording the application completely locks up. The first time it happened all I could see on the screen was a striped pattern.


You may be one of the first people to try the recording feature on that configuration. Have you already downloaded the first iMac Software Update (which includes updated drivers for the ATI video chip)?


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=11&sid=1#209
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
No, we don't have one here yet, but orders have been placed.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=11&sid=1#211
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
post your specs and make sure you checked the first post of this thread about requirements.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=11&sid=1#213
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
We hear the request for control over compression scheduling loud and clear. Hope to have something in an upcoming build.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=11&sid=1#216
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Mac movie recording info: updated for 709
  

Q u o t e:

I don't have the PTR installed, but I'm curious - this means that the expected codec list will include:

Motion JPEG
H.264
Uncompressed RGB
???
??? (couple new choices)

Any word on what the ??? will be filled with? =D

EDIT: if using Uncompressed RGB or any other near-lossless codec, does that mean less time waiting on the compressor before restarting capture? Currently with iShowU, it's done compressing the Apple Intermediate capture before I'm done with my corpse run in SSC, which is perfect.


The choices will be H.264, Apple Intermediate and MJPEG.
You will also be able to record movies and compress them later. No more waiting between takes.

Now go install the PTR.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=11&sid=1#219
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Mac movie recording info: updated for 709
  

Q u o t e:

I don't have the PTR installed, but I'm curious - this means that the expected codec list will include:

Motion JPEG
H.264
Uncompressed RGB
???
??? (couple new choices)

Any word on what the ??? will be filled with? =D

EDIT: if using Uncompressed RGB or any other near-lossless codec, does that mean less time waiting on the compressor before restarting capture? Currently with iShowU, it's done compressing the Apple Intermediate capture before I'm done with my corpse run in SSC, which is perfect.


The choices will be H.264, Apple Intermediate and MJPEG.
You will also be able to record movies and compress them later. No more waiting between takes.

Now go install the PTR. :)

[ Post edited by S4d1k ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=11&sid=1#219
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

I googled "((105292968*512) mod 2^32) / 1048576" and it says

"2260.58203"

So my conclusion is that the "units" are 512 byte blocks. What it's doing is multiplying the number you sent it by 512, and in the process it overflows a 32-bit integer result, winding up with a residue that comes out to 2261 MB.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=12&sid=1#221
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
FYI Tiger, I tried movie recording a 3rd time on my new iMac. Only this time I tried using movie recording in windowed mode and it works. So it looks like the crash bug is only happening while trying to record movies in fullscreen on the new iMac.


Mordock,

please get in touch with us on email asap -

wowmacteam123@blizzard.com

Send us a system profile (save as xml from system profiler) as well as a ZIP of your Errors folder.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=12&sid=1#224
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
That makes sense. Well at least mathematically. Why there's no input validation is still a mystery.

But that means you should be able to get a ~4 GB disk image with a "number of sectors" around 109050000.

And you can create a software RAID-0 set to give you about 8 GB total. I don't have the RAM to test on big RAM disk, but it at least works for me on small RAM disks:

dhcp-249:~ profplump$ hdid -nomount ram://100000

/dev/disk1
dhcp-249:~ profplump$ hdid -nomount ram://100000
/dev/disk3
dhcp-249:~ profplump$ diskutil createRAID stripe ramStripe HFS+ disk1 disk3
Preparing partition 'disk1s2' for RAID
Adding disk 'disk1s2' to new RAID set
Preparing partition 'disk3s2' for RAID
Adding disk 'disk3s2' to new RAID set
Creating RAID Set (disk1 , disk3 )
Bringing RAID partitions online
Waiting for new RAID to come online "DBF356CD-7434-42AA-A0D2-A44B13AABA83"
Creating file system on RAID volume "disk4 "

The RAID has been created successfully



That's pretty clever. What we really need is a 64-bit-capable ramdisk driver..



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=12&sid=1#228
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Mac movie recording: updated for 7125
  
Various fixes and info, updated Aug 16 2007 for build 7125:

- you now have more control over when to do compression of the movies. Un-checking the "Compress after recording" will allow you to record multiple segments back to back without the interruption of compression time, and you can trigger compression later by visiting the Mac Options dialog and hitting the "Compress..." button.

- some changes in codec support, we ran into some big challenges with uncompressed RGB mode and it has been removed for now. The new codec set that we support is H264, Motion JPEG and Apple Intermediate. Apple Intermediate (aka AIC) is only available on systems that have iMovie/iLife installed, and will not play back on Windows QuickTime, so should only be chosen for archiving for later editing and recompression.

- lots of new tooltip text.

- movie recording paths with spaces in their name should now work.

- long movies (over an hour in length) should work reliably.

- recording icon no longer stacks up on the mailbox icon on the minimap frame. However it does conflict with the Feedback UI button as we just found out. If this poses a problem you can disable the Feedback UI addon by using the Addons button at character select screen.

- the Mac Options menu checkbox to 'Show Recording Icon' now behaves sensibly.

- the timer displayed by hovering the cursor over the Movie Recording icon attached to the minimap should now update correctly.

- compressing indicator no longer overlaps the tutorial exclamation marks.

Informational:

- confusion over the keys used to toggle and/or cancel(delete) recordings.
--> [ is the start and stop key.
--> { is the "cancel this recording, delete it, I don't want it.."
(in normal operation you should just use [ to start and stop).

- You can steer the saved videos to the path of your choice by adding a line to config.wtf:
SET MovieRecordingPath "/yourfavoritefolder"
where "/yourfavoritefolder" is the path you want to record to... we will create a Movies folder inside that path and the movies will go there. If you are using a secondary hard drive, the path will usually look like this: /Volumes/OtherHDName/
** there is a bug if you try to use a FAT32 disk as the destination.

In the current build 7125:

Please try...

- recording lots of movies back to back, with "Compress after Recording" turned off.
- the manual compression button ("Compress...") as well as the "compress at login" option.
- saving movies in Apple Intermediate and editing them in iMovie!

- recording with "Record Cursor" on or off.
- recording with "Record UI" on or off.
- recording at any frame rate you feel like (while being reasonable about your HD speed, many HD's won't effectively go higher than 20 MB/sec during gameplay). The data rate required is displayed for you in Mac Options.

- always pay close attention to the resolution and frame rate you are choosing as well as the data rate estimate. Staying under 20MB/sec is a good rule of thumb for most hard drives, and staying under 15MB/sec might be better on laptops.

On the topic of supported hardware (which we need to rev the patch notes for, since we forgot..)

The current implementation of movie capture requires an OpenGL pixel shader capable GPU; older GPU's such as GeForce2MX/4MX and the Radeon 8500/9000/9200 do not have the requisite hardware support. We can look at working around this in a future revision but it would necessitate a framerate/resolution tradeoff on those systems. Movie capture does work on all currently shipping GPU's on Intel Mac, and GPU's as old as ATI Radeon 9600 and NVIDIA fx5200 on PowerPC systems.

(The specific feature needed for this to work is the "ARBfp" fragment program extension to OpenGL).

Don't forget, the feature requires a minimum of OS X 10.4.9 and QuickTime 7.1.6 as well as the hardware described above.

Some specific systems that cannot presently support movie capture:

Mac Mini (PowerPC G4) with R9200
iBook G4 (PowerPC) with R9000/R9200
PowerBook G4 with GeForce 4MX
Older G4 systems with Radeon 8500, 9000 or 9200, or GeForce 2MX/4MX

[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#0
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Mac movie recording: updated for 7125
  

Q u o t e:
Just spent most of the morning messing around with settings in the movie cap to find what worked best for me.

My set up:

20in. iMac Core Duo
2 gig ram
256 vid card

I have an external drive connected via USB 2.0 which I have the config file pointing to.

Here's the thing that might help people. Haven't read through all the pages of posts so this might have been stated already.

I'm using H.264 as the encoder and outputting at 30fps. I was recording at fullscreen. The thing I noticed was this. When I started messing with the settings I started with 10fps figuring that would create the smoothest capture as far as gameplay framerate was concerned. It turns out that at 10fps I was getting choppy fps during gameplay recording. At 30fps everything was smooth. The resulting video was crisp and nearly flawless.

So bottom line. If you have your framerates bumped down...try moving them to 30fps and see if that smooths things out a bit. It's odd how that worked out so I can see people maybe overlooking it.


The game framerate is capped to the movie framerate while recording. That's why the gameplay is choppy at 10 fps.
This way we don't drop any frame, we record every single frame that you see.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=12&sid=1#234
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I'm running PowerMac Quad G5 (4 x 2.5GHz) with 4GB of DDR2 SDRAM. My video card is an ATI Radeon X1900. I have Mac OS X 10.4.10 and Quicktime 7.2.0.

I've tried recording 3 different videos. In all of them, the video is updside down and has 3 bands of different colors through out. The top half of the video is green. The bottom half is split between normal color and a high gama (washed out) color.

Is this a known issue? Is there a config I can change?


It is a known issue with the ATI drivers for the retail G5 1900 board. It's transferring the pixels back upside down.. we may be able to work around this in a future build, it will likely involve a manual setting in config.wtf.

Sorry it's not quite working on that config yet.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=12&sid=1#239
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
After playing with it some more, i realized you can que up several recordings at once by hitting the "compress" button more then once as the different pre-recorded files show up. The problem comes when you get disconnected from the server while processing several large recordings. While the game will finish a single recording, it will not proceed onto the next one until you login. Kind of annoying if your processing several 10 min + takes.

Either an external program to process the files, or a way for the game to continue onto the next item in the list while logged off and at the main menu would be nice.

Also. Could we adapt the progress bar to show how much of the total render has completed if we have several qued up?

Now to go find a good format to import into iMovie with...


This is a bug, it will be fixed before 2.2 is released.

About the progress bar change, that would be nice but maybe it won't be in 2.2

I added MPEG-4 to the codecs, that should be easier to use with iMovie.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=13&sid=1#242
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
Hmm, can I have numbers in my name too?


No.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=13&sid=1#244
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Mac movie recording: updated for 7125
  

Q u o t e:
No matter what I do, the framerate on the movies are always very sloppy. How can I fix this, I understand changing the framerate to lowest, but performance wise, it doesn't make a difference. Is there really a way to capture smooth gameplay???


I posted some details in a different thread - we expect smoother capture performance on PowerPCsystems under Leopard (OSX 10.5).


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=13&sid=1#248
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Mac movie recording: updated for 7125
  

Q u o t e:
Something I noticed about recording movies that I thought I might suggest be altered:

When you record a movie without the UI, you still get all the UI sounds. Opening the map, opening bags, discovering a zone, etc... Would it be possible to have the game not record the UI sounds if it is not recording the UI? It is kind of awkward hearing all these sounds, without them being in context while watching your recorded movie.

Just curious.


We have noticed this too but there is no easy way to fix it in 2.2.0. There are some improvements coming in our sound subsystem that will make it easier for us to do this, but it would be along the lines of "mute UI sounds completely" and not as a way to record game action with the UI sounds subtracted out. Maybe we could make it mute UI sounds while recording only as an option.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=13&sid=1#251
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
We're aware of the crash in the ATI drivers on the new iMac with movie recording. A fix is being developed; in the meantime we are going to disable that feature on such machines to avoid this unwanted behavior. Once a revised driver is released we will post instructions on how to re-enable the movie recording mode.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=13&sid=1#255
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Mac movie recording: updated for 7153
  

One change for Build 7153:

Movie recording has been disabled for the time being, on the iMacs with the new ATI Radeon HD GPU. There is a driver issue which will crash the system if movie recording is initiated. We are working on a fix with AMD, and when it is available, we will post directions on how to re-enable movie recording for those systems.

Many other minor fixes and improvements were put into 7153 and we will update the sticky here soon.

previous fixes and info, updated Aug 16 2007 for build 7125:

- you now have more control over when to do compression of the movies. Un-checking the "Compress after recording" will allow you to record multiple segments back to back without the interruption of compression time, and you can trigger compression later by visiting the Mac Options dialog and hitting the "Compress..." button.

- some changes in codec support, we ran into some big challenges with uncompressed RGB mode and it has been removed for now. The new codec set that we support is H264, Motion JPEG and Apple Intermediate. Apple Intermediate (aka AIC) is only available on systems that have iMovie/iLife installed, and will not play back on Windows QuickTime, so should only be chosen for archiving for later editing and recompression.

- lots of new tooltip text.

- movie recording paths with spaces in their name should now work.

- long movies (over an hour in length) should work reliably.

- recording icon no longer stacks up on the mailbox icon on the minimap frame. However it does conflict with the Feedback UI button as we just found out. If this poses a problem you can disable the Feedback UI addon by using the Addons button at character select screen.

- the Mac Options menu checkbox to 'Show Recording Icon' now behaves sensibly.

- the timer displayed by hovering the cursor over the Movie Recording icon attached to the minimap should now update correctly.

- compressing indicator no longer overlaps the tutorial exclamation marks.

Informational:

- confusion over the keys used to toggle and/or cancel(delete) recordings.
--> [ is the start and stop key.
--> { is the "cancel this recording, delete it, I don't want it.."
(in normal operation you should just use [ to start and stop).

- You can steer the saved videos to the path of your choice by adding a line to config.wtf:
SET MovieRecordingPath "/yourfavoritefolder"
where "/yourfavoritefolder" is the path you want to record to... we will create a Movies folder inside that path and the movies will go there. If you are using a secondary hard drive, the path will usually look like this: /Volumes/OtherHDName/
** there is a bug if you try to use a FAT32 disk as the destination.

In the current build 7125:

Please try...

- recording lots of movies back to back, with "Compress after Recording" turned off.
- the manual compression button ("Compress...") as well as the "compress at login" option.
- saving movies in Apple Intermediate and editing them in iMovie!

- recording with "Record Cursor" on or off.
- recording with "Record UI" on or off.
- recording at any frame rate you feel like (while being reasonable about your HD speed, many HD's won't effectively go higher than 20 MB/sec during gameplay). The data rate required is displayed for you in Mac Options.

- always pay close attention to the resolution and frame rate you are choosing as well as the data rate estimate. Staying under 20MB/sec is a good rule of thumb for most hard drives, and staying under 15MB/sec might be better on laptops.

On the topic of supported hardware (which we need to rev the patch notes for, since we forgot..)

The current implementation of movie capture requires an OpenGL pixel shader capable GPU; older GPU's such as GeForce2MX/4MX and the Radeon 8500/9000/9200 do not have the requisite hardware support. We can look at working around this in a future revision but it would necessitate a framerate/resolution tradeoff on those systems. Movie capture does work on all currently shipping GPU's on Intel Mac, and GPU's as old as ATI Radeon 9600 and NVIDIA fx5200 on PowerPC systems.

(The specific feature needed for this to work is the "ARBfp" fragment program extension to OpenGL).

Don't forget, the feature requires a minimum of OS X 10.4.9 and QuickTime 7.1.6 as well as the hardware described above.

Some specific systems that cannot presently support movie capture:

Mac Mini (PowerPC G4) with R9200
iBook G4 (PowerPC) with R9000/R9200
PowerBook G4 with GeForce 4MX
Older G4 systems with Radeon 8500, 9000 or 9200, or GeForce 2MX/4MX

[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#0
Poster: Tigerclaw at 2007-08-28 14:03:05
Subject: Re: Known issues: Mac movie recording
  
The first thing I would do is try to characterize the issue you are seeing - does it happen equally often at lower frame rates or resolution settings ?

Not knowing what the peak possible speed of your RAID is, it is hard to say whether disk throughput could be causing a problem here.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=13&sid=1#258
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
About the freezing frames... Is that a new issue?

Soton, MPEG4 and the fix for the movies not compressing when logged out should be in the PTR build(7175) that was release last night.
Sorry, I was busy with Star2.

[ Post edited by S4d1k ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=14&sid=1#262
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
No need to send movies.

I get the same bug. I will post when I will have fixed it.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=14&sid=1#265
Poster: S4d1k at 2007-08-29 13:57:44
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:

When the program attempts to move from one file to the next when at the login screen, it crashes and results in an error. I have a copy of it, but I sent it in useing the crash tool anyway. I watched the directory in Finder, so I know that it had just jumped from one file to another.


This is a new one for me. I will look at that next.

When you say "attempts to move from one file to the next" are you talking about the next movie or the next temp file(there are multiple temp files for the video data if the recording was long enough)?

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=14&sid=1#266
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
No need to send movies.

I get the same bug. I will post when I will have fixed it.

Edit:

OK, this is fixed. The fix won't be in the next PTR patch but the one after that.

The problem was with the compression. If you want to wait to compress your movies, you will be able to compress them correctly in a few days when the patch with the fix will be released.

[ Post edited by S4d1k ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=14&sid=1#265
Poster: S4d1k at 2007-08-29 14:27:20
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I just tried it a few times in a row.

What happes is that the last two temp files (the last video temp file of a given recording) and the last audio file, disapear from the directory. The file is compressed, and results in a good movie file. The game instantly crashes after this however, before the next .mov file is created.

Also, I dont know what I changed but movies are playing back very choppy again. Even after moving them to the internal HD on my laptop, they play very 'clunkly'. Quicktime will actualy take 3-4 seconds to play one second of video. This is not the same as the freeze frame issues, as in that case the video continues to play in quicktime smoothy (the time code progresses in real time), but the frame stays stuck.


Assuming that you are not talking about the freezing frame bug....

If the data rate is very high (like above 70MB/s), Quicktime might not be able to playback the movie correctly, it's optimized for that.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=14&sid=1#268
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I just tried it a few times in a row.

What happes is that the last two temp files (the last video temp file of a given recording) and the last audio file, disapear from the directory. The file is compressed, and results in a good movie file. The game instantly crashes after this however, before the next .mov file is created.

Also, I dont know what I changed but movies are playing back very choppy again. Even after moving them to the internal HD on my laptop, they play very 'clunkly'. Quicktime will actualy take 3-4 seconds to play one second of video. This is not the same as the freeze frame issues, as in that case the video continues to play in quicktime smoothy (the time code progresses in real time), but the frame stays stuck.


Assuming that you are not talking about the freezing frame bug....

If the data rate is very high (like above 70MB/s), Quicktime might not be able to playback the movie correctly, it's not optimized for that.


[ Post edited by S4d1k ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=14&sid=1#268
Poster: S4d1k at 2007-08-29 14:58:05
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
Maybe its not compressing correctly? I try to stick under 25 MB/s if I can help it.


Are you using your external firewire drive? I remember people having problem with those...

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=14&sid=1#270
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Gadre, try removing the config.wtf from the WTF folderof the WoWTest folder and then run it. This should kick back to default settings, and you should try recording a short movie then (the compressing... dialog should appear after you hit the '[' key the second time). There should then be a Movies folder in the WoWTest folder.

Are you able to open the Mac Options panel in game and see&access the settings there?

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=14&sid=1#277
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I seem to have run across a bug in the compresser or something..

I captured three movies. The first was 10s, the next 20s, and the last 40s. Each movie captures fine, but they are all 40s long. After the 10s run of the first one, the last frame is held for 30 seconds. The second movie has 20 seconds of its last frame held.

I tested again with a 5 second, and a 10 second capture, same results. The 5 second movie is actualy 10 seconds long, it just has 5 seconds of its last frame held.

Doing it in reverse order (10 second capture, then a 5 second) results in two perfect videos.

*continutes to break stuff*

[EDIT]

Also, does anyone else notice an extreme increase in the time it takes to compress something? A 10 second clip used to render really fast, I had to race to get to my log in screen to trigger that old crashing bug. Now it takes nearly a minute. 6:1 time ratio for a compression hurts, especially if you would like to save a raid thats two hours long (12 hours of renderings, ahhhhh!).

I am capturing at 25MB/s, onto an external drive that could take 80 MB/s in theory (but i am to a-scared to do it). The settings are 30 fps, 960x600, H. 264 with the quality set to one less then max. I'll try to see if other codecs are getting the same slow down, or if lower settings seem to help at all.


Is this happening with the patch for 7189?

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=14&sid=1#279
Poster: Tigerclaw at 2007-08-31 15:56:31
Subject: Re: Known issues: Mac movie recording
  
Soton, can you make one post for us that covers specific bugs you still see in 7189, if any ?


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=15&sid=1#281
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Soton, the bug with the movies all being the same length has been fixed. It will be release in 2 patches.

Thanks for reporting those bugs, it is really appreciated.

  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=15&sid=1#282
Poster: S4d1k at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
Soton, the bug with the movies all being the same length has been fixed. It will be released in 2 patches.

Thanks for reporting those bugs, it is really appreciated.

[ Post edited by S4d1k ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=15&sid=1#282
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
The sound from voice chat still doesn't get recorded onto the movie file. Odd considering that sound is muted correctly when I hit "push to talk".



This is not implemented for 2.2.0 and is not in the plan for 2.2.x. We are investigating whether we can or should make this functionality available.

Another future enhancement we would like to do is be able to turn off UI sounds while recording so the movies are not cluttered with them. This isn't possible in 2.2.0 so that's the way it will be for a while.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=15&sid=1#286
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
Will the Mac Mini ever support the movie making system?


The G4 Mini has a Radeon 9200 GPU which does not support OpenGL pixel shaders (known as "ARB-FP"). Since that functionality is key for our current implementation, it is not possible to provide support at this time.

We have an idea that would let us support that type of GPU in the future, however it would come at a significant capture resolution penalty (we would have to write far more data to the HD) so, given that the Mini-G4 is already limited in terms of CPU power and memory bandwith, we're not sure if it would be worth doing.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=15&sid=1#289
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
I had difficulty getting recording to stop/start the other day. The keybinding was null, so I tried setting it to F15 (didn't take), shift-F13, shift-\, and \, and using any of those bindings simply wouldn't start a recording.

This is on a 2.16 GHz Core 2 Duo iMac with 2 GB RAM; I tested video capture the first week of the PTR successfully.


Do the recording options appear enabled in Mac Options panel? What happens if you throw out config.wtf and use the default key binding of '[' ?

Confirm this is not one of the newer aluminum iMacs please (the clock speed says no, just being thorough).



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=15&sid=1#292
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Mac movie recording: updated for 7214
  
There was a bug fix in Build 7214 which should cure the "getting stuck on one frame" problem that some users were seeing. This build has no known issues at our end with the movie recording feature, so now is the time to really give it a workout before final release.

Please test with a variety of movie durations in succession, using the deferred compression option (uncheck the "compress after recording checkbox" and use the Compress... button after saving a number of movies of varying lengths - or use the "Compress Movies" keybinding which has now been added) - a good torture test is to rapidly start and stop recording a few times with the '[' key, then trigger compression and click "Compress" in the dialog repeatedly to queue up all the compression jobs to run.

Movie recording has been disabled for the time being, on the iMacs with the new ATI Radeon HD GPU. There is a driver issue which will crash the system if movie recording is initiated. We are working on a fix with AMD, and when it is available, we will post directions on how to re-enable movie recording for those systems.

Informational:

- confusion over the keys used to toggle and/or cancel(delete) recordings.
--> [ is the start and stop key.
--> { is the "cancel this recording, delete it, I don't want it.."
(in normal operation you should just use [ to start and stop).

- You can steer the saved videos to the path of your choice by adding a line to config.wtf:
SET MovieRecordingPath "/yourfavoritefolder"
where "/yourfavoritefolder" is the path you want to record to... we will create a Movies folder inside that path and the movies will go there. If you are using a secondary hard drive, the path will usually look like this: /Volumes/OtherHDName/
** there is a bug if you try to use a FAT32 disk as the destination.

Please try...

- recording lots of movies back to back, with "Compress after Recording" turned off.
- the manual compression button ("Compress...") as well as the "compress at login" option.
- saving movies in Apple Intermediate and editing them in iMovie!

- recording with "Record Cursor" on or off.
- recording with "Record UI" on or off.
- recording at any frame rate you feel like (while being reasonable about your HD speed, many HD's won't effectively go higher than 20 MB/sec during gameplay). The data rate required is displayed for you in Mac Options.

- always pay close attention to the resolution and frame rate you are choosing as well as the data rate estimate. Staying under 20MB/sec is a good rule of thumb for most hard drives, and staying under 15MB/sec might be better on laptops.

On the topic of supported hardware:

The current implementation of movie capture requires an OpenGL pixel shader capable GPU; older GPU's such as GeForce2MX/4MX and the Radeon 8500/9000/9200 do not have the requisite hardware support. We can look at working around this in a future revision but it would necessitate a framerate/resolution tradeoff on those systems. Movie capture does work on all currently shipping GPU's on Intel Mac, and GPU's as old as ATI Radeon 9600 and NVIDIA fx5200 on PowerPC systems.

(The specific feature needed for this to work is the "ARBfp" fragment program extension to OpenGL).

Don't forget, the feature requires a minimum of OS X 10.4.9 and QuickTime 7.1.6 as well as the hardware described above.

Some specific systems that cannot presently support movie capture:

Mac Mini (PowerPC G4) with R9200
iBook G4 (PowerPC) with R9000/R9200
PowerBook G4 with GeForce 4MX
Older G4 systems with Radeon 8500, 9000 or 9200, or GeForce 2MX/4MX

[ Post edited by Tigerclaw ]



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=1&sid=1#0
Poster: Tigerclaw at 2007-09-06 19:29:42
Subject: Re: Known issues: Mac movie recording
  
Sticky updated. Now is the time to really give this feature a solid workout, we are down to zero known issues internally and want to lock it down for 2.2.0's final release.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=15&sid=1#294
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
Also I seem to have found a compression bug. All the movies in a sequence seem to compress to the same codec. I compressed 4 recordings, to try to compare them, and they ended up all being motion jpegs...


I tried this, and was able to save a movie using all four codecs in the supported set.

I think what happens is that the choice of codec in settings is observed right when compression is done, not at time of recording. So if you have it set up to allow deferred compression, any changes you make prior to actually triggering the compression are ignored except for the final setting in effect.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=15&sid=1#296
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  

Q u o t e:
Will rez., fps, quality, etc also be effected by what they are set to when you compress?


Excellent question, I can see how this could be confusing.

The resolution and frame rate are honored during capture. We have to do this to let the system honor the hard drive speed estimate quoted in the dialog. So when you set the capture resolution to some number, that value takes effect in a persistent way on the very next movie you capture.

The codec and quality settings are observed and honored at time of compression - so if you have captured a lot of movies but have not compressed them yet, you can still make a choice about the codec and quality setting before starting the compressions, but the resolution and frame rate were locked in during the actual capture phase.

Restated, resolution and frame rate are capture-time settings, codec and quality are compression-time settings.



  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=15&sid=1#298
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Mac movie recording: updated for 7214
  

Q u o t e:
Tried this today, worked very well. My only question is (and sorry if it's been answered before, long thread), will there be support for saving them to a fat32 hard drive?


I don't know if that's been tested. Which device are you considering ?


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=16&sid=1#304
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
We tested this today and the bug hasn't been fixed yet (I know a fix is in hand at their labs but as you know, it can take time for a fix to work its way to Live). Once the bug has been fixed in the next update, we can post the information about how to force-enable movie recording in config.wtf.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=16&sid=1#308
Poster: Tigerclaw at 0000-00-00 00:00:00
Subject: Re: Known issues: Mac movie recording
  
What data rate does it quote in the dialog with those settings?

It may be that the settings you picked are too aggressive for the speed of the hard drive in your laptop. You could try a lower frame rate and/or resolution and see how that goes.


  http://forums.worldofwarcraft.com/thread.html?topicId=174687448&pageNo=16&sid=1#310
 

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