Poster: Valhallas at 4/28/2005 1:02:46 PM PDT
Subject: Eyonix, why the resistance? |
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First off, I know the warlock forum is not here for the purposes of discussing Eyonix, but rather, the warlock class. This, considering the current state of the relationship, is impossible. The primary issue with most warlocks is Eyonic, because without a customer representative, none of the other actually important issues will be addressed.
I have read a lot of posts flaming you and personally attacking you as the Warlock Community Representative. I have not personally stooped to such levels, and I don't expect to.
I happen to believe you when you say things like, I can only provide you with the information provided to me, I am not always around, I have other responsibilities, etc. This is understood.
I think, however, that the majority of the Warlock community is not requesting that you spend all of your time here, or give personal or professional feedback on every issue, or that you take every request to the developers as a top priority.
We, as a community, simply want to know that our posts are not going unnoticed. Despite your many assurances that you read a good deal of the constructive posts, that you take what you can to the developers, it is not enough. Why? Because, as of yet, we have seen virtually none of the player-based suggestions or ideas implemented. Every patch has been full of things that are not important to the community at large, to the people who actually use the product.
How can you, as our CM improve this? Its really quite simple. When you read the more constructive posts, I really doubt that it could take you much longer to post in reply anything like, "This is an issue I have spoken to the developers about," or "This is an issue on my list of things to speak to the developers about," or "I will add this to my list of things," etc.
We arent expecting detailed feedback from you on every (or any) post, but rather, the knowledge that we make these posts for a reason. What is the sense of having a "customer community" if the response from the customers is never heard? It would be like owning a toaster that continually catches fire and, when phoning the company about the problem, recieving the occasional canned response that the company has decided to add a third slot to the toaster, but has not decided to fix the combustion problem.
It's just bad business, and so far, has made for a bad and volatile community - representative relationship.
The players have done all that they can do to improve this relationship save ending it all together. They have begged, flamed, cried, protested and more, all to little or no avail.
If you are really so unsatisfied with the warlock community (as you probably have a right to be considering the treatment you have recieved at our hands), it is now incumbent upon you to make this relationship better.
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-warlock&t=254166&p=#post254166 | | | Poster: Eyonix at 4/29/2005 7:06:09 PM PDT
Subject: Re: Eyonix, why the resistance? |
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I've created the "Warlock List", which will be receiving updates as new information pertaining to upcoming changes becomes available to me. If there are major issues that you feel were not included in the post, please let me know. The list was compiled based upon the feedback gathered from this forum.
Online Community Representative
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-warlock&t=254166&p=#post258102 |
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