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Poster: Caydiem at 10/14/2005 6:56:05 PM PDT
Subject: Facts and Tips on Giving Feedback
   Hey folks, I'd just like to state a few things for you here that should hopefully clarify what we're looking for in terms of feedback, since there has been some confusion these past few days.

1) A solitary, well-written post is worth more than all the broken 1500+ reply threads in the world. If you make a thread entitled "Rogues are broken", with the body "sign if you agree", and proceed to get thousands of replies, that's not helpful to anyone. Petition threads of any kind -- as well as protests -- are frowned upon. If you want to state your opinion, do so in a manner that states explicitly what particular features of the class you feel need attention and why.

2) Insults can be cathartic, but they do not help your situation. You may be frustrated and feel no one is paying attention, but the latter isn't true. Flinging insults about madly on a subject only ensures that your post will not be taken seriously. Put the ad hominem attacks away, take a deep breath, and state your case with the air of a professional. You'll get more support and respect from the community, and the developers will read through your statements with care.

And lastly...

3) A lack of "blue" on your forum does NOT mean your forum is not read! We're here and reading. We may not have anything to say to you just yet -- and I'm aware many of you feel that we should be handling this differently, but we have our reasons for why we're approaching this as we are -- but we're not ignoring your forum. We're here, reading, and bringing your feedback to the developers. However, it's important that we have the right sort of feedback, as streamlining the process helps everyone. Be clear, concise, and constructive.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664580
 
Poster: Caydiem at 10/14/2005 7:06:35 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
   Feedback is being given, but as of yet, we have nothing to give the Rogue community. Know that you're heard, and that posting constructively is the best thing for you. Despite your anger, we will take action on those posters who cannot follow the Code of Conduct.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664607
Poster: Caydiem at 10/14/2005 7:16:32 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
   A lesser-known fact is that I play a Rogue. He's about two bubbles away from 55. He was 50 three days ago. I'm powerlevelling him up at this time to get a better feel for the power of the class since the change.

And I will say that the change is noticeable. Not overly so, but enough to make my health a little more critical, and my other abilities a little more attractive. Some people do little with their Rogue besides spamming Sinister Strike and Eviscerate, with perhaps a Gouge or Kick mixed in for good measure. There's more to it than that, but for some time, spamming those instant attacks was all a Rogue really needed to do in PvE unless there were extenuating circumstances. Now Burst DPS is lessened a bit. Not much, but a small amount. That may result in the need for a slight shift in playstyle.

Still, I find the rogue what it's meant to be -- a quick, burst-DPS killer that has a good breadth of utility. I'm still enjoying myself and find the class viable in solo, group, and PvP after the change.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664626
Poster: Caydiem at 10/14/2005 7:19:03 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Oh man...please get to 60 and spend a few days in BG. I would love to hear the feedback on the lvl 1 AOE's, everyone Dotting, and us being totally stuck against classes with total movement control.


I spend a great deal of time in Battlegrounds with this character, actually. For a long period of time I played Warsong Gulch with him. I have no problem with the Rogue in Battleground play -- they have their strategies, and I have mine.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664633
Poster: Caydiem at 10/14/2005 7:20:32 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Oh of course someone from the company thinks rogue is good! Please get Tyren to post soon or
we will rebel and storm Blizzard and make the patches ourselves.


Tyren is not your representative. There are no class representatives, period.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664638
Poster: Caydiem at 10/14/2005 7:26:26 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
I didn't say they he was our class rep.


Then why do you need him to post specifically?
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664655
Poster: Caydiem at 10/14/2005 7:45:40 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
   1) I'm not Tyren. I'm Caydiem. Hi. (I'm just reiterating -- there are no representatives for specific classes or boards. You can see me as easily in the Rogue forum as Tyren.)

2) I am getting to 60 and I do have an MC guild waiting, thanks. I think I'll be fine. :P I've gained 4 levels in 3 days and am closer all the time -- I should be 60 very shortly, what with the way Rogues level. Once I get to that point, I'll also try out all Battlegrounds with him. I'm not a ganker, and I have encountered the rank 1 AoE spam. Honestly? It doesn't bother me in the least. Good show for the person being alert.

3) Again, constructive posts are read, but we're not in the habit of posting pointless "I wuz here" posts in such threads, since that normally demands followup that we simply don't have to give. The reason why I stepped forward and posted something is that several people have been suspended for their crass behavior here over the past couple of days, and I wanted it to cease.

You may find that my post is condescending, and for that, I apologize; but if you do not wish to be treated "like school children", acting like adults is a good start.

[ post edited by Caydiem ]


I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664711
Poster: Caydiem at 10/14/2005 7:54:55 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
   I would like to remind you that this thread is not to slip suggestions or complaints in because you feel Blue is reading it. That entirely misses the point, and all suggestions and such posted within will be summarily ignored. I'll discuss playstyle and such with you here, but for specific issues, take it outside this thread -- because that's what I stated in the initial post in the first place!

Francesca, I ask that you step back, take a deep breath, and realize that this is not the Give Me Your Rogue Feedback thread. This is a "This is how to give feedback" thread. A claim that Tyren is the only one who should be doing this, for example, is more relevant to the topic at hand. If you would like to once again give your constructive thoughts on particular issues, you may do so in your own thread, but do not take issue with my challenging a relevant statement.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664751
Poster: Caydiem at 10/14/2005 7:57:52 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Point taken. I believe you are starting to get constructive responses once again. However perhaps you can enlighten me to something and I mean no disrepsect here Caydiem:

How is it that Blizzard can create changes to a class without it being tested by numerous people to see if the changes are beneficial? You yourself stated that you are a 55. So your tellin gus that Blizzard has no internal people testing these class changes to see their effect?


I am telling you no such thing. One thing I ask people constantly -- you're new to dealing with me on this level, but it still holds true -- is that they should never assume such things from my statements. Rogues were tested in QA and beforehand. I'm not a tester and never have been, besides the occasional invite into raid tests.

I'm unsure where you're going with the "beneficial" line -- we stated flat out that there was going to be a slight drop in DPS for Rogues. Is it beneficial to the game as a whole? Yes, but obviously Rogues are going to see it differently.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664758
Poster: Caydiem at 10/14/2005 8:01:32 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
   Also -- I'm not "making" a Rogue. I've had a Rogue since launch, and he has been my Alliance character I've used to compare sides. When Warsong Gulch first came out, I was there playing him, feeling out the arena and enjoying the new gameplay. I have several other characters -- Druid, Hunter, Shaman, Warrior -- but part of my job is to know the game as best I can, and that involves playing several classes. My Rogue has sat at 50 comfortably for some months now.

However, the recent change as well as a friendly wager around the office for "Who can get their level 50 character to 60 first" has stirred my stumps to play him actively once again. He's very real. :P
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664764
Poster: Caydiem at 10/14/2005 8:03:48 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
So your only playing your Rogue to win an office contest? Man thats really gonna draw some fire Cady.


If you read carefully, I say that's ONE of the reasons, not the only reason. Thanks.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664769
Poster: Caydiem at 10/14/2005 8:04:48 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
I hope you realize that the reason people are giving feedback in this thread is because you guys have failed to respond to other threads for over a month, and even when you do come, you stay for 5 minutes.

Maybe Blizzard should pay an employee double time to spend days with a 60 rogue in Alterac Valley and get some feedback from him.

I fail to see how we do not have a representative of our class who is level 60. Then again i guess all blizzard employees knew what was coming for the rogues in the first place and thus refused to make a rogue.


Tyren has a level 60 Rogue. Several developers have level 60 Rogues. No one is your class representative because there are no class representatives.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664773
Poster: Caydiem at 10/14/2005 8:08:51 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
You already said that and we know that.He's our board rep. Not a CLASS rep a BOARD rep. And hes not acutally Representing us.


What do you mean by "board representative"? Explain in detail.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664785
Poster: Caydiem at 10/14/2005 8:17:03 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Thats nice, but on a human level man to man here, wouldn't you want to be validated for something you are paying for cay? I mean really now lets be human beings here for a second even though we are all behind out monitors.

People don't like to be treated this way, you have to understand that, doesn't excuse their behavior however... but really, your responses thus far as you said may seem condensending (sp) which is just inflaming MORE people, its even inflaming people who WEREN'T that upset to begin with =/

Just try to be understanding and empathic about the situation here, you've got a group of people who PAY money monthly to _play_ something for _fun_ and its not very fun because of bugs/balancing -_- its just disheartening then to see people representing blizzard come in and not solve the problems, and/or come in and make matters worse for some.

So I ask you, could _you_ try to be more empathetic to those some of us? I know you can I've seen the posts in the paladin forums from you.


You have? Honestly, I've posted maybe twice in the Paladin forums in my entire career. Are you certain it was me? :P

I am coming in here hard-nosed and scolding because the recent behavior has been completely against the Code of Conduct to which you all agreed. Now, I understand that it's no fun to lose DPS. I also understand that we explained in detail why the change was being made far before it was ever put into play, and that it benefits the game as a whole. There are no plans to revoke the change at this time to my knowledge.

That may not be what you want to hear, but I would rather come in here and tell it to you straight than pat your hand and soothingly say it will all be okay. That's not my manner. This is a game, and many people have invested time into their characters. What some forget is that the developers have invested far more time into the game. They're players too, and they understand that these changes aren't popular. They don't like to nerf anything. But at the end of the day, they need to find a solution to balance issues, and this was the best solution in the long run.

If you're going to talk game mechanics with me, that's fine, but do not expect coddling from me. I will sympathize with you, but I will also give you the simple facts when it comes to the possibility of things changing when I have them to give. And the more constructive and helpful you are, the better you'll get back. I mean that as an entire community, not just the few.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664805
Poster: Caydiem at 10/14/2005 8:20:39 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
   Also.

I cannot promise a response to anything. I don't make such promises. I've told you the truth -- that your feedback is being read by the right people -- but responses are a different matter. I can't promise you a detailed look at where the Rogue is going. I can't promise you a detailed answer to any of the questions you ask, because that information isn't in my hands. I don't make promises that I may not be able to keep.

Your feedback is being read. It will be some time before Rogues come up on the class review list; that's when the solicitation for feedback will ramp up. Until that time, understand that we're reading, even if we're not responding.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664813
Poster: Caydiem at 10/14/2005 8:21:20 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
He posts on our board with news about our class and some so-called "fixes". He spammed a whole bunch of them awhile ago and then he disappeared.
Heres some detail Cady.

He reads the posts which I somewhat doubt he does and he takes some of the most talked about issues up with blizzard.They decide wether to act on it or not.If they don't which is usually the case he comes back and tells us that they don't feel its as important as fixing a graphical error on some warrior only armor.


FYI, this isn't Tyren's job in any way. He was posting here because he plays a level 60 Rogue and thus can identify with you folks more freely, but he is not your "board representative".
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664815
Poster: Caydiem at 10/14/2005 8:23:48 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
There are no class reps? I might ask the obvious: why not? there should be class reps for each forum headed by people who have played that class consistantly in both pvp and pve. this is how i arrived at my 'assumption' from your previous statement. If you...or someone else at Blizzard hasn't played this class from a CUSTOMER standpoint 'consistently' then how can anyone at Blizzard make a constructive evaluation of the class? Especially to the degree of a change?


Here's your honest and straightforward response: both the developers and our supervisors are of the mindset that the classes are well-represented with the system we currently have in place. You're perfectly welcome to submit your feedback about our team to wowcmfeedback@blizzard.com, however.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664819
Poster: Caydiem at 10/14/2005 8:24:56 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Sorry to post yet AGAIN but are you acknowledging that we are having problems not just reading them and then posting about how to write a proper feedback?

*Edit*
Corrected spelling error


Reading extensively into my posts is one of my pet peeves.

I am stating no more than what I stated there. A class review is what it is -- which could very well be "nothing's wrong".
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664820
Poster: Caydiem at 10/14/2005 8:26:25 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
I hate to say it, but I think you've just opened up a flood gate.


Why? That eMail address has been available on our forums for over six months now. It goes directly to our supervisor. You're welcome to use it, but abusing it does hold consequences when it comes to forum access.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664826
Poster: Caydiem at 10/14/2005 8:28:04 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Why not? If he isn't our Board Rep then how can he acutally know what we are talking about when we say somthing that might make WoW a better game for the both of us? For everyone for that matter!


That is not how the Community Team functions. There are no assigned "reps" for boards or classes, period.

And honestly, the latter part of your paragraph makes no sense. What does that have to do with anything?
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664831
Poster: Caydiem at 10/14/2005 8:34:41 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
   Thatch.

Step back from the keyboard, for a moment.

You're heatedly arguing with me, and this is making your message unclear. I'm not "trying to act like a parent", but I can't have a reasonable conversation with you if you're not going to speak in a manner that is readily understandable.

I haven't been sarcastic to you once.

Now, state clearly and concisely what your concept of a "board representative" is, why you thought Tyren was filling that role, and why you feel this particular approach is necessary. Only once I'm able to understand your position can I explain things from my point of view.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664848
Poster: Caydiem at 10/14/2005 8:39:52 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Im not attacking Tyren.I'am merely saying he has posted more times then Tyren has in 3 months alltogether.


That might be because Tyren is not your representative.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664867
Poster: Caydiem at 10/14/2005 8:53:06 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Cay can you get off the class rep argument and give us some responses to rogue concerns? Otherwise it's just all hot air and you may as well go the way of the other Reps and disappear from the forum.


If you read through all of my posts, you'd note that this post isn't here to respond to rogue concerns, and indeed, that I couldn't promise a response to anything at this juncture.

The information isn't in my hands. It's not mine to make out of thin air, and as it's 9PM on a Friday night, the developers are at home. So no, I'm not going to be responding to posts tonight with fluff, and I've already stated as much. This post was to inform the community that their concerns are read -- that's all.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664908
Poster: Caydiem at 10/14/2005 8:59:56 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
For future reference: if there is a bug in the class, what is the best way to present that information so that the developers can fix the problem?

I ask simply because a particular bug that results in a non-trivial reduction in DPS was identified four days before patch 1.8 went live. Understandably that bug(using generalities here so that I'm not seen as pushing an issue) couldn't be fixed in that timeframe, but I've never seen an acknowledgement of it. What are the steps to go through to ensure that a) the developers understand the bug itself and its severity and b) the community has feedback that the bug has been recieved?


The first thing you should do is explain in great detail how to reproduce the bug. This aids QA, as they now have steps to follow to quickly verify your statement and move it along in the process. Be as specific as you need to be to explain the occurrence and its effects on the game.

Next, post it on the Bug Report forum and, if on Test, the Test Realm forum. This is where QA lurks, and they will read your post. Now acknowledgement is touch and go -- they're obviously busy testing -- but they will read your report.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664937
Poster: Caydiem at 10/14/2005 9:56:54 PM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Its a loose loose situation because aparently Tyren cant do his job. Great to see someone else actually come in a post, unfortunately its a slap on the wrist instead of information which is what the community wants.

Good job.


Neither Tyren's job title nor mine is Rogue Representative. We have stated time and again that we will give you information when we have information to give.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665054
Poster: Caydiem at 10/14/2005 7:26:26 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
I didn't say they he was our class rep.


Then why do you need him to post specifically?
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664655
Poster: Caydiem at 10/14/2005 7:45:40 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
   1) I'm not Tyren. I'm Caydiem. Hi. (I'm just reiterating -- there are no representatives for specific classes or boards. You can see me as easily in the Rogue forum as Tyren.)

2) I am getting to 60 and I do have an MC guild waiting, thanks. I think I'll be fine. :P I've gained 4 levels in 3 days and am closer all the time -- I should be 60 very shortly, what with the way Rogues level. Once I get to that point, I'll also try out all Battlegrounds with him. I'm not a ganker, and I have encountered the rank 1 AoE spam. Honestly? It doesn't bother me in the least. Good show for the person being alert.

3) Again, constructive posts are read, but we're not in the habit of posting pointless "I wuz here" posts in such threads, since that normally demands followup that we simply don't have to give. The reason why I stepped forward and posted something is that several people have been suspended for their crass behavior here over the past couple of days, and I wanted it to cease.

You may find that my post is condescending, and for that, I apologize; but if you do not wish to be treated "like school children", acting like adults is a good start.

[ post edited by Caydiem ]


I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664711
Poster: Caydiem at 10/14/2005 7:54:55 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
   I would like to remind you that this thread is not to slip suggestions or complaints in because you feel Blue is reading it. That entirely misses the point, and all suggestions and such posted within will be summarily ignored. I'll discuss playstyle and such with you here, but for specific issues, take it outside this thread -- because that's what I stated in the initial post in the first place!

Francesca, I ask that you step back, take a deep breath, and realize that this is not the Give Me Your Rogue Feedback thread. This is a "This is how to give feedback" thread. A claim that Tyren is the only one who should be doing this, for example, is more relevant to the topic at hand. If you would like to once again give your constructive thoughts on particular issues, you may do so in your own thread, but do not take issue with my challenging a relevant statement.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664751
Poster: Caydiem at 10/14/2005 7:57:52 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
Point taken. I believe you are starting to get constructive responses once again. However perhaps you can enlighten me to something and I mean no disrepsect here Caydiem:

How is it that Blizzard can create changes to a class without it being tested by numerous people to see if the changes are beneficial? You yourself stated that you are a 55. So your tellin gus that Blizzard has no internal people testing these class changes to see their effect?


I am telling you no such thing. One thing I ask people constantly -- you're new to dealing with me on this level, but it still holds true -- is that they should never assume such things from my statements. Rogues were tested in QA and beforehand. I'm not a tester and never have been, besides the occasional invite into raid tests.

I'm unsure where you're going with the "beneficial" line -- we stated flat out that there was going to be a slight drop in DPS for Rogues. Is it beneficial to the game as a whole? Yes, but obviously Rogues are going to see it differently.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664758
Poster: Caydiem at 10/14/2005 8:01:32 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
   Also -- I'm not "making" a Rogue. I've had a Rogue since launch, and he has been my Alliance character I've used to compare sides. When Warsong Gulch first came out, I was there playing him, feeling out the arena and enjoying the new gameplay. I have several other characters -- Druid, Hunter, Shaman, Warrior -- but part of my job is to know the game as best I can, and that involves playing several classes. My Rogue has sat at 50 comfortably for some months now.

However, the recent change as well as a friendly wager around the office for "Who can get their level 50 character to 60 first" has stirred my stumps to play him actively once again. He's very real. :P
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664764
Poster: Caydiem at 10/14/2005 8:03:48 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
So your only playing your Rogue to win an office contest? Man thats really gonna draw some fire Cady.


If you read carefully, I say that's ONE of the reasons, not the only reason. Thanks.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664769
Poster: Caydiem at 10/14/2005 8:04:48 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
I hope you realize that the reason people are giving feedback in this thread is because you guys have failed to respond to other threads for over a month, and even when you do come, you stay for 5 minutes.

Maybe Blizzard should pay an employee double time to spend days with a 60 rogue in Alterac Valley and get some feedback from him.

I fail to see how we do not have a representative of our class who is level 60. Then again i guess all blizzard employees knew what was coming for the rogues in the first place and thus refused to make a rogue.


Tyren has a level 60 Rogue. Several developers have level 60 Rogues. No one is your class representative because there are no class representatives.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664773
Poster: Caydiem at 10/14/2005 8:08:51 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
You already said that and we know that.He's our board rep. Not a CLASS rep a BOARD rep. And hes not acutally Representing us.


What do you mean by "board representative"? Explain in detail.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664785
Poster: Caydiem at 10/14/2005 8:17:03 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
Thats nice, but on a human level man to man here, wouldn't you want to be validated for something you are paying for cay? I mean really now lets be human beings here for a second even though we are all behind out monitors.

People don't like to be treated this way, you have to understand that, doesn't excuse their behavior however... but really, your responses thus far as you said may seem condensending (sp) which is just inflaming MORE people, its even inflaming people who WEREN'T that upset to begin with =/

Just try to be understanding and empathic about the situation here, you've got a group of people who PAY money monthly to _play_ something for _fun_ and its not very fun because of bugs/balancing -_- its just disheartening then to see people representing blizzard come in and not solve the problems, and/or come in and make matters worse for some.

So I ask you, could _you_ try to be more empathetic to those some of us? I know you can I've seen the posts in the paladin forums from you.


You have? Honestly, I've posted maybe twice in the Paladin forums in my entire career. Are you certain it was me? :P

I am coming in here hard-nosed and scolding because the recent behavior has been completely against the Code of Conduct to which you all agreed. Now, I understand that it's no fun to lose DPS. I also understand that we explained in detail why the change was being made far before it was ever put into play, and that it benefits the game as a whole. There are no plans to revoke the change at this time to my knowledge.

That may not be what you want to hear, but I would rather come in here and tell it to you straight than pat your hand and soothingly say it will all be okay. That's not my manner. This is a game, and many people have invested time into their characters. What some forget is that the developers have invested far more time into the game. They're players too, and they understand that these changes aren't popular. They don't like to nerf anything. But at the end of the day, they need to find a solution to balance issues, and this was the best solution in the long run.

If you're going to talk game mechanics with me, that's fine, but do not expect coddling from me. I will sympathize with you, but I will also give you the simple facts when it comes to the possibility of things changing when I have them to give. And the more constructive and helpful you are, the better you'll get back. I mean that as an entire community, not just the few.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664805
Poster: Caydiem at 10/14/2005 8:20:39 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
   Also.

I cannot promise a response to anything. I don't make such promises. I've told you the truth -- that your feedback is being read by the right people -- but responses are a different matter. I can't promise you a detailed look at where the Rogue is going. I can't promise you a detailed answer to any of the questions you ask, because that information isn't in my hands. I don't make promises that I may not be able to keep.

Your feedback is being read. It will be some time before Rogues come up on the class review list; that's when the solicitation for feedback will ramp up. Until that time, understand that we're reading, even if we're not responding.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664813
Poster: Caydiem at 10/14/2005 8:21:20 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
He posts on our board with news about our class and some so-called "fixes". He spammed a whole bunch of them awhile ago and then he disappeared.
Heres some detail Cady.

He reads the posts which I somewhat doubt he does and he takes some of the most talked about issues up with blizzard.They decide wether to act on it or not.If they don't which is usually the case he comes back and tells us that they don't feel its as important as fixing a graphical error on some warrior only armor.


FYI, this isn't Tyren's job in any way. He was posting here because he plays a level 60 Rogue and thus can identify with you folks more freely, but he is not your "board representative".
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664815
Poster: Caydiem at 10/14/2005 8:23:48 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
There are no class reps? I might ask the obvious: why not? there should be class reps for each forum headed by people who have played that class consistantly in both pvp and pve. this is how i arrived at my 'assumption' from your previous statement. If you...or someone else at Blizzard hasn't played this class from a CUSTOMER standpoint 'consistently' then how can anyone at Blizzard make a constructive evaluation of the class? Especially to the degree of a change?


Here's your honest and straightforward response: both the developers and our supervisors are of the mindset that the classes are well-represented with the system we currently have in place. You're perfectly welcome to submit your feedback about our team to wowcmfeedback@blizzard.com, however.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664819
Poster: Caydiem at 10/14/2005 8:24:56 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
Sorry to post yet AGAIN but are you acknowledging that we are having problems not just reading them and then posting about how to write a proper feedback?

*Edit*
Corrected spelling error


Reading extensively into my posts is one of my pet peeves.

I am stating no more than what I stated there. A class review is what it is -- which could very well be "nothing's wrong".
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664820
Poster: Caydiem at 10/14/2005 8:26:25 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
I hate to say it, but I think you've just opened up a flood gate.


Why? That eMail address has been available on our forums for over six months now. It goes directly to our supervisor. You're welcome to use it, but abusing it does hold consequences when it comes to forum access.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664826
Poster: Caydiem at 10/14/2005 8:28:04 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
Why not? If he isn't our Board Rep then how can he acutally know what we are talking about when we say somthing that might make WoW a better game for the both of us? For everyone for that matter!


That is not how the Community Team functions. There are no assigned "reps" for boards or classes, period.

And honestly, the latter part of your paragraph makes no sense. What does that have to do with anything?
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664831
Poster: Caydiem at 10/14/2005 8:34:41 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
   Thatch.

Step back from the keyboard, for a moment.

You're heatedly arguing with me, and this is making your message unclear. I'm not "trying to act like a parent", but I can't have a reasonable conversation with you if you're not going to speak in a manner that is readily understandable.

I haven't been sarcastic to you once.

Now, state clearly and concisely what your concept of a "board representative" is, why you thought Tyren was filling that role, and why you feel this particular approach is necessary. Only once I'm able to understand your position can I explain things from my point of view.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664848
Poster: Caydiem at 10/14/2005 8:39:52 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
Im not attacking Tyren.I'am merely saying he has posted more times then Tyren has in 3 months alltogether.


That might be because Tyren is not your representative.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664867
Poster: Caydiem at 10/14/2005 8:53:06 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
Cay can you get off the class rep argument and give us some responses to rogue concerns? Otherwise it's just all hot air and you may as well go the way of the other Reps and disappear from the forum.


If you read through all of my posts, you'd note that this post isn't here to respond to rogue concerns, and indeed, that I couldn't promise a response to anything at this juncture.

The information isn't in my hands. It's not mine to make out of thin air, and as it's 9PM on a Friday night, the developers are at home. So no, I'm not going to be responding to posts tonight with fluff, and I've already stated as much. This post was to inform the community that their concerns are read -- that's all.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664908
Poster: Caydiem at 10/14/2005 8:59:56 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
For future reference: if there is a bug in the class, what is the best way to present that information so that the developers can fix the problem?

I ask simply because a particular bug that results in a non-trivial reduction in DPS was identified four days before patch 1.8 went live. Understandably that bug(using generalities here so that I'm not seen as pushing an issue) couldn't be fixed in that timeframe, but I've never seen an acknowledgement of it. What are the steps to go through to ensure that a) the developers understand the bug itself and its severity and b) the community has feedback that the bug has been recieved?


The first thing you should do is explain in great detail how to reproduce the bug. This aids QA, as they now have steps to follow to quickly verify your statement and move it along in the process. Be as specific as you need to be to explain the occurrence and its effects on the game.

Next, post it on the Bug Report forum and, if on Test, the Test Realm forum. This is where QA lurks, and they will read your post. Now acknowledgement is touch and go -- they're obviously busy testing -- but they will read your report.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post664937
Poster: Caydiem at 10/14/2005 9:56:54 PM PDT
Subject: Re: Facts and Tips on Giving Feedback *edited post*
  

Q u o t e:
Its a loose loose situation because aparently Tyren cant do his job. Great to see someone else actually come in a post, unfortunately its a slap on the wrist instead of information which is what the community wants.

Good job.


Neither Tyren's job title nor mine is Rogue Representative. We have stated time and again that we will give you information when we have information to give.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665054
Poster: Caydiem at 10/14/2005 10:51:29 PM PDT
Subject: Re: tips and feedback
   Scumbagg, you're looking for responses to rogue concerns, right?

I don't have them at the moment.

I've already stated why, and asked that constructive rogue concerns be posted outside of this thread.

You should know this, of course, if you've read every post I made in the thread. :)
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665176
Poster: Caydiem at 10/14/2005 11:47:16 PM PDT
Subject: Re: tips and feedback
   Ah. So many of you are of the mindset that I shouldn't have posted at all. Thus we come full circle and back to the original point of my post.

Originally, I wasn't going to post. My policy in general is to post in the class boards only when I have something significant to say -- exceptions are made if the community feeling is one that accepts "shop talk", much as the Druid forum does. The Hunter forum, despite the fact that I play one, can be much harsher and thus does not encourage the same atmosphere. This forum, with the current anger, is also not conducive to said talk. So the policy is to give you information when we have it; we don't have it at the moment. We don't post "looking into it" statements since that implies a followup that very well may never come. Thus, there was no blue activity.

Ahhh, but you wanted blue activity. You wanted it a great deal. Enough to create many spam petition posts, spam the General forum about it, and flat-out insult the previous member of the Community Team on multiple occasions. Many people were temporarily suspended from the forums for this behavior. Nonetheless, it showed no signs of stopping and information for the rogues was still not something coming around the bend.

Intent on educating people how to best be heard, I made this post.

And, largely, I was met with more anger.

Now, please understand that I know many of you have already posted your constructive thoughts, and for that I thank you. I ask you to continue to do this. Understand, however, that the sort of posts you're pointing toward -- the threads that solicit feedback specifically for a class -- are done only when a class is up for review. The Rogue has a way to go in that vein, and the stance on Rogues -- that they're more or less a balanced class -- has not changed recently. As such, you're not going to hear much from the developers.

Now, I'd love to talk shop with you. I'd love to discuss the impact of the recent changes with you on another thread. But I want you to temper your expectations of what a "blue post" is in the class forums. When there is a serious issue with the class that the developers are working on, yes, you can expect some meat there. When your class is up for review, you should see more blue activity in your forum. When your class is considered fine on the whole, however, and the review is a ways off, I ask you not to expect much in the way of Blizzard activity. We're always reading -- which is the point I was making initially -- but there will be periods when you simply don't see much blue. That's the way it works.

I know many people point over at the Druid forum and complain that they see more blue there. Well, first, the reason why they saw a great deal of Blizzard attention in there is because of their review in 1.8. Naturally I was paying more attention there because that was the focus of the class designers. I'm much less active there now, but I do still stop by from time to time. Why? There's a mutual respect there among the core members of the Druid community. They don't mind me coming by and talking about my experiences with the class, and it's understood that when I do this we're talking game enthusiast to game enthusiast, rather than CM to player.

Can you honestly state that these forums currently cultivate a similar sense of respect? Tyren has been a level 60 Rogue for over six months now, but do you truly believe you could have a "fireside chat" with him about the class without agendas? The community here isn't in that mode at the moment, and as such, I wouldn't expect to see many friendly, "chatty" blue posts here.

So it comes back to information. We'll post it when we have it. We don't have it right now. As such, you won't see much blue; that's a simple fact.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665328
Poster: Caydiem at 10/14/2005 11:49:14 PM PDT
Subject: Re: tips and feedback
  

Q u o t e:
You really should hold player input higher then you do now. Players will always, always know more about developers when it comes to their class. What evidence do I have you say? Every MMO ever. Don't try to argue, your players do know more then you. This however, is not a bad thing.

Good developers were origonally gamers. Great developers remain gamers.

I feel somewhere along the line Blizzard developers became the former, sadly, as opposed to the latter.


Incorrect. The developers are still avid gamers; they play their own game and others all the time.

Player input is heard. It's not necessarily followed, but it is heard. That's our purpose -- we take that feedback to the developers and explain it in a way that works for them.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665337
Poster: Caydiem at 10/14/2005 11:52:07 PM PDT
Subject: Re: tips and feedback
  

Q u o t e:
Cay, I am afraid you are dead wrong.

It was PERFECTLY reasonable to assume there was a class rep.

http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=542692&p=1&tmp=1#post542692
Tyren: "Unfortunately, this is the rogue forum. I'd ask that you speak with the warrior class rep for warrior specific issues."

We naturally assumed that Tyren is correct. In which case, there IS a class rep for warriors. Who is.... Ordinn. Who wrote this lovely post:

http://forums.worldofwarcraft.com/thread.aspx?fn=wow-warrior&t=218885&p=1&tmp=1#post218885

Isn't that post awesome? It SUMMARIZES the community's concern acting as a CONFIRMATION back to the community that their concerns are being heard.

So naturally, we think Blizzard is not going to discriminate against rogues and provide preferential treatment to warriors.

Where does that lead us?

Well... if warriors have a class rep, then ROGUES have a class rep.

Can you guess who that class rep would be?

So are you saying Tyren didn't understand that he wasn't a class rep or is Blizzard just backpedaling?

Oh, BTW, I don't really appreciate your condescending attitude. I'm not 13.

When have several hundred customers clamoring in anger, you need to consider the possibility that MAYBE, just MAYBE, the company is doing something wrong, instead of coming here and castigating us for histrionics.


You may have noticed that Tyren doesn't post much. He has many other duties, and we asked him to field Rogues for a bit due to his expertise with the class. He agreed. There was a misunderstanding along that score when he posted what you quoted -- we since cleared it up with him. He has not been as active on the forums as we have and thus was unaware of the terminology we were using; we've naturally been steering away from "warlock rep", "warrior rep" et al, because they don't exist. He was referring to the individual fielding Warriors at the time.

So yes, that was an internal misunderstanding among the Community Team that has been corrected since. Sorry for any confusion.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665346
Poster: Caydiem at 10/14/2005 11:56:51 PM PDT
Subject: Re: tips and feedback
   I don't take others' characters, Xyphon. No.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665356
Poster: Caydiem at 10/15/2005 12:02:14 AM PDT
Subject: Re: tips and feedback
   The reason why Rogues have not heard much, Reiley, is because of what I stated earlier -- developers are of the mindset that the Rogue is a decently balanced class with relatively few issues in comparison with many others. Thus they've been more or less at the back of the line while other, higher-priority issues have been addressed.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665373
Poster: Caydiem at 10/15/2005 12:06:36 AM PDT
Subject: Re: tips and feedback
  

Q u o t e:
but you guys have enough time to change flash powders color to purple in 1.8? SWEET!


You bet! All those artists that would have been designing Rogue abilities instead were focused on changing an icon! You've been saved from a calamity.

(Seriously, back when Blinding Powder, Flash Powder, and Solid Blasting Powder all looked the same, it drove me up the wall. This isn't really a bad thing, just a little aesthetic improvement.)

[ post edited by Caydiem ]


I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665394
Poster: Caydiem at 10/15/2005 12:11:00 AM PDT
Subject: Re: tips and feedback
  

Q u o t e:
I know this might not cross your mind as much as it would someone who is not a blizzard representative... but has it ever occurred to you that, perhaps, maybe, the devs have no idea what they are doing?


These selfsame developers are the people you put faith in when you first started playing. You have shown your continued faith in the developers by remaining a customer and levelling up to 60. If they have no idea what they're doing, how is it that you got this far and care enough about this game to be debating this with me? I believe that shows competence if nothing else. ;)
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665411
Poster: Caydiem at 10/15/2005 12:15:36 AM PDT
Subject: Re: tips and feedback
   I counter your assertion, Reiley that you have hands-on feedback that the developers lack with one simple truth: developers play this game, too. Some do have level 60 Rogues. They don't lack that hands-on information. They experience what you do. Now, they're hearing what you're saying -- they understand your concerns -- but they are under no obligation to implement that feedback in any capacity. On the subject of cooldowns, Tyren has already addressed that briefly in one of the many stickies on this forum.

You're heard. They know what you're saying. But at the same time, they don't have to design according to community whim; they're taking the game in the direction that's best for the whole.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665432
Poster: Caydiem at 10/15/2005 12:27:32 AM PDT
Subject: Re: tips and feedback
  

Q u o t e:
what exactly does that mean? if their avid gamers then they wouldn't need to have things explained at all.

this is precisely why customer feedback is so important. how they play a rogue from a developer standpoint is not how the majority of people out here in the real world play a rogue. The average person cannot look at the mathematical equation that is a rogue or the lines of code that comprise it. In this environment the potential of a rogue may in fact seem godlike by those who created the source code and know how to apply all the aspects available.

In the real world people will not have that benefit. We create a style and use that style repeatedly. When the 'code' changes that playstyle drastically...we become angry. Especially when there was no indication that it was coming. You stated it had been posted. please provide a link. I know of no such postings.

in short....your developers and testers are playing this game from a completely different perspective than we do. the object of creating a successful game is to create something that the people want to use and enjoy. it appears as though your developers want the game development to go the way 'they' want to play. obviously theres a conflict.

so is your development team going to fund this project when people start quitting this game?

no...not over this issue but its obvious from all the forums if you read them...more and more people are becoming bored and/or disgruntled with the direction the game is taking. so are you guys all just planning on making this game in to something you all like to play...or do you...oh i dont know...expect other people to play as well?


Er... I do believe you've taken my statement of interpretation a bit too far.

Players will make a passionate speech on a given topic. Now, let me use an example that I'm more familiar with, just for the sake of argument: Druid roots working indoors.

The Player states: "I don't understand why we can't root indoors. I mean, we can root underwater, and caves are a natural place to find roots. Our crowd control is more or less useless, and it would give us great group utility if we were able to use this spell in dungeons instead of being restrained to troll instances and outdoor PvP. Why is our primary means of getting away so limited?"

We don't copy and paste that into an eMail to the developers. Part of our job is to help make them more sympathetic to your ideas, and to get the questions you're really asking answered. For example, in the above post, there are a few questions:
1) Why is root an indoor spell?
2) Why is a primary means of crowd control for a class so situational in use?

There are other side questions we can slip in as well to clarify the answer for the player. We also use what we know of the designers' philosophy to invoke clearer responses. So, if we were to take this bit of feedback to the developers, we might phrase it as follows:
"Druids are curious regarding the design philosophy behind Entangling Roots. It is a primary means of escaping and controlling in both PvE and PvP, but it is extremely situational. I know that crowd control is a very tightly balanced system of spells and abilities, but I would appreciate knowing the reasons behind its particular outdoor-only design and where it factors into the Druids' means of escape."

Now, this is more or less exactly what the player said, but less focused on the negative and more on simple design philosophy. There's naturally another translation that goes from developer to player, as well, as we process the information to make it more accessible and understandable for your situations.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665472
Poster: Caydiem at 10/15/2005 12:39:06 AM PDT
Subject: Re: tips and feedback
  

Q u o t e:
I think she left, everyone stop posting she's not 'listening' anymore.


I posted 12 minutes ago.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665524
Poster: Caydiem at 10/15/2005 12:40:28 AM PDT
Subject: Re: tips and feedback
  

Q u o t e:
If the developers are of the mindset that rogues are a balanced class, then why do they continuously nerf our class every patch while Tyren himself admitted that the lvl 60 rogue needed attention? You contradict yourself. If we are fine as a whole then leave us alone and stop with the repeated use of the nerf bat. But if you are going to admit that lvl 60 rogues need help, as tyren did, then stop waving the bs flag and step up to the problem instead of coming on here telling everyone to calm down after blizzard has continuously gone out of its way to piss the rogue community off.


I said on the whole.

Are there tweaks that need to be done? Yes. No one's saying your class is perfect. Rogues will not be receiving a huge revamp.

They're lower priority than much of the work that needs to be done on other classes, however.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665529
Poster: Caydiem at 10/15/2005 12:43:47 AM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
This is great we have a blue that is not even level 60s braging about his rogue in BG's.

When you get top gear and face off against other top geared classes soon you will see the gap.

/shrug.

Just roll a hunter or druid folks...I was shocked to see a druids cat form DPS when i was on a priest. Druid was the same as a rogue on my back lol.


Bragging?

I'm only stating that, hey, I play a Rogue too. So far, I have no problems. Yes, I noticed the DPS change, but for me, personally, I'm still fine with it. My perception may change as I level up; the jury's still out on that.

Those two posts regarding my personal character are what I call "shop talk", and it was an experiment to see how well a potential chat regarding characters would go. Apparently, the answer is "not well". Ah well, c'est la vie.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665543
Poster: Caydiem at 10/15/2005 12:45:36 AM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Where it can be properly ignored like most things we post.

I appreciate the truth your telling it's nice to get some reply; But it doesn't make it any more enjoyable or lower my feeling that it's any less amounts of bull****. All you've said in summary seems to be; "Nothing I can tell you. I have no info. Please stop posting/whining/complaining."
In nicer terms of course;

Launching it back to the Class CMs.
Why?
Because it's a bloody efficient system.
A. It'd give your customers someone they could 'talk shop' with.

B. People would be actually -aware- that the person has actual experience with that class and isn't making general broad statements about things they may or may not know about.

C. The Class CM would have ONE forum to moniter; they wouldn't be 'over-worked' and could even perhaps post on more than the regular "once in a blue moon" that currently exists.

D. They could actively acknowledge petitions and agree to bring it up to the Dev's and HAVE THE TIME TO FOLLOW THROUGH ON THIS. Both in actually contacting the Dev's; Getting a response and then finally posting a feedback back to the class. (As opposed to know where we're offered multiple "Post here!" Threads and then ignored.)

E. It'd let SOMEONE be held accountable when we're upset. When any class is upset. Yes, Tyren wasn't our class Rep. Yes he was just a general board CM but considering he DID post for Information and DID say he would get feedback which never showed he WAS the object of most of the anger expressed. Alternatively with a Class CM the players would know exactly who to rant on and who to ***** about to all their guildies when they log on for the evening.

F. It's not like Blizzard "Couldn't afford it" or would go bankrupt if they did it.

G. What reason other than "The current system isn't so bad" (Only if the views of the developer and your own CM's). EVERYONE complains about the lack of blue responses in their class forums. EVERY CLASS. It's an odd day where I don't hear someone on my server complaining about the lack of anyone on the Forums in one area or another. I'm not saying get rid of your jobs; Keep you guys to go around the forums as "General CMs" (Since the last thing we need is Less Blues..)just get us some CLASS SPECIFIC ones we can talk to; get angry at; and get info from! Is there any real reasons as to why not to do this?!

There are dozens upon dozens of reasons to hire people; one to each class forum. Yes they could play other classes; yes they could even do whatever they wanted; but at least there would be accountability; resonsibility and RESPONSES (FEEDBACK) on a more regular basis.

Other than that. I think the best way to quell all the anger and annoyance you've seen in the Rogue forums would be to actually address what is being brought up. Deleting 3000 posts isn't going to make anyone smile. Maybe if you'd gone in; addressed the persons complaints. Or even added a sticky saying you'd "attempt to get us some info". But deleting it outright? Way to wave the red flag at the rampaging bull so to speak.

Apologies for length;
-Sharur


I gave that eMail address for a reason. Proposing your Class CM system is well and good, but here it won't reach who needs to see it. eMailing that address, however, will bring it directly to the eyes of my supervisor.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665547
Poster: Caydiem at 10/15/2005 12:56:01 AM PDT
Subject: Re: tips and feedback
  

Q u o t e:
Tweaks... not nerfs. While your entire rogue community is shouting for help the developers are continuously hurting us. It's as though the more we yell the more they take away. Myself, and many others can understand some of our fixes being lower priority that others, but for a class that you, yourself, just admitted needs tweaks, why keep taking away? Our entire role in the game has been erased on the past few months. There isnt a class out there that cant do just as good of a job, if not better. Hell even druids can do just as much dps, AND heal themselves now. Fury warriors are rogs in plate, etc. etc.. For the third time now, I have to ask you why they keep taking away. You dodge the question every time its asked. If there are plans to fix us, fine. Even if its down the line its nice to know its coming. But dont tell us that we only need tweaks, which btw means you will become blizzards red headed step children, and lose your purpose in the game.


Forgive me, I apparently should have defined "tweak".

Main Entry: 1tweak
Pronunciation: 'twEk
Function: verb
3 : to make small adjustments in or to <tweak the controls>; especially : FINE-TUNE

Note that the term "tweak" does not automatically mean beneficial. It means there's some fine-tuning that needs to be done, which means minor fluctuations in power. That includes both "buffs" and "nerfs". However, as I've said, they're low priority by and large.

Your class is, on the whole, fine, but it does need some fine-tuning. It won't happen tomorrow. It will come some time down the line. In the meantime, expect minor balance tuning while the developers correct issues in the grand scheme of things.

That is not a dodge. That's the straight shot. If you have a problem with that explanation, there's not much I can tell you.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665569
Poster: Caydiem at 10/15/2005 1:08:13 AM PDT
Subject: Re: Facts and Tips on Giving Feedback
   One reason it works well is every class is tempered by several minds.

When you get one person minding a class, agendas inevitably come into play. Research class representation systems in other MMOGs and you'll see what I'm talking about. It starts out with the best of intentions but the slide is slow and painful; one purported expert with charisma can end up completely unbalancing a class with their own personal wishlist rather than that of players. It's happened in the past.

Our system allows a series of checks and balances. We play on all manner of different realms (no glut of carebears or gankers), and all play different classes; as such, we have a fairly healthy respect amongst our team of relative power. We keep each other grounded and on course when it comes to player feedback. Also, multiple eyes watching can catch something one person wouldn't, or properly compare the severity of one issue to another.

And lastly, there's the simple cost efficiency factor. Since we don't use volunteers, there comes a time when you ask the question: if six people are doing the job, why have nine (or eighteen, if going for a PvE and PvP rep for each)?

As for my Rogue, I admit that currently he's Assassination/Subtlety specced with Cold Blood and Preparation. *dodges rotten fruit*
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665600
Poster: Caydiem at 10/15/2005 1:12:07 AM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Caydiem:

You've neglected every single one of my posts, as well as many others, in favor of responding to posts to get a clever zinger on someone who misinterpreted the word tweak, and posts of that nature. You keep hitting on little side issues instead of the big guns.

We have already repeatedly done what you're asking us to do in this thread to address our concerns, many times before you even ever told us to do it.

We can't get across to anyone in any forum. If we post in the General Forum it's deleted. If we do it here it's "supposedly" read and not replied to. I would like to know why, if you read these forums as you say you do, you haven't noticed the abundance of quality, informative and fact-based threads with our concerns, leading you to make a post like this for a band-aid fix. You come in here, and tell us to do something that we've been doing for a very long time without being told to, and then ignore us when we bring it up. I am not impressed, and I am not satisfied.


And I responded to you, saying that I'm aware some of you have been posting constructively, that I appreciate it, that I'd like it if you continued to do it, and that we're here reading.

EDIT: Here's the post in question. Bolded part in the middle. http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=665328&tmp=1#post665328

My original post was not directed at those who have been doing such. It was directed at those who feel that flaming and spamming is a grand way to get their class fixed. Apologies if you felt it was directed at you.

[ post edited by Caydiem ]


I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665610
Poster: Caydiem at 10/15/2005 1:13:09 AM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Sure, we all understand that accepting the responsibility for a one (or two) certain class(es) is tough, and which is why nobody wants to be labeled a representative. And sure, letting any CM post any feedback on any classes forums is a nice idea, but CMs just have to deal with the fact that certain CMs will be labeled a class rep for a certain class if that CM is the one who relays feedback and gives the most information to the public.


Yes, we're "dealing with" that fact by correcting people when they assume such is the case. Thanks. :P
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665615
Poster: Caydiem at 10/15/2005 1:21:08 AM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Ehh I'm a combat Rogue myself. None to happy with this last patch although I still happily spam SS and warn my healers I'm a mana sink. I tried Backstabbing but I hated the position factor.

As for the agenda - yes I suppose so. I know previously there have been suggestions that your feminine status had something to do with Druids recieving their buffing.

Well if you kept the CM's and introduced the Class CM's then wouldn't they counter-act each other? The CM's would be general and if they do indeed manage to read most of the posts on every board would have a general idea of what any given class would like. The Class CM's would be incharge of giving the feedback and such.

I do see your point regarding charisma but I think if the two sets of CM's work against each other they'll be each other's check and balance.
Same with the more than one set of eyes; the class CM's would be added to the current system. They'd just add another set of eyes only focused on a specific place rather than leaping around.

As for the cost - As I said. Cost efficiency doesn't really matter when you have 1 million players (As announced by Blizzard) paying 20 bucks a month. 20 Million dollars and they can't afford to hire 9 or 18 geeks (Who'd absolutely love the job) for them?
For example Ming has spent more time than anyone else I've ever read doing endless tests and re-tests of everything regarding Rogues it seems. She's often more responsive and more knowledgable than a CM. If she were a class rep she'd do a fine job at actually knowing what was wrong with it since she can spend the hours testing it.

Anyways thanks for the reply.


Cost efficiency matters more than you think. It's simple business sense. If six people are doing the job to the satisfaction of the majority, there is no need to introduce a system that would bring on -- good lord -- nine more community team members. We don't need a team of fifteen to take feedback from the forums. The six of us do our job. And no, we wouldn't be a proper check system if there was a class system in place; trust me, there's no shortage of work around here, and if there were class CMs, we'd all be extremely focused on a variety of other projects, thus preventing the check in the first place and continuing the agendas.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665636
Poster: Caydiem at 10/15/2005 1:23:01 AM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
Well then I don't see the need to respond to every post stating emphatically that there are no class reps, period. To deal with the fact that people are going to keep labeling you something is to just accept it even though you know it's untrue.


Incorrect.

We're not going to allow that misconception to perpetuate, Hiroko, no matter how many times you debate this point. There are no class representatives, and if players are mistaken in thinking there are, we educate them about the system. Simple, and all there is to it. That's not changing. :P
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665643
Poster: Caydiem at 10/15/2005 1:24:28 AM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:
I'm not sure I have much to say, since my highest rogue is currently, lvl 19, but what I wonder is, why is there no feedback from well thought out posts? I understand you can't give feedback like "Blue was here."

But you also said that your job is to take constructive post from players and direct them to the Devs correct? That would mean that they generaly respond to you with feedback. Can't you post what they say? Of course, its understandable that some of the information given is not really "releasable," but wouldn't you be able to post at least some feedback? Of course I may be ignoring the whole point about you saying that the rogue class in general is well balanced and that only tweeking is necessary.

Anyways, its late and my thoughts aren't well articulated at this moment. I hope you understand my point and what i'm trying to get at. Rogues are by far, my favorite class to fight against with my druid. You guys(and gals) rock.


I have stated in this thread alone about five times that, while Rogue feedback has been taken to the developers, we have nothing for them in return at this time. That happens. If we had something to give, we'd post it. Since we don't, we can't.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665645
Poster: Caydiem at 10/15/2005 1:36:54 AM PDT
Subject: Re: Facts and Tips on Giving Feedback
   All right, my shift ended 5 and a half hours ago, and I don't get overtime. :P As such, I shall be heading home. Enjoy your weekend, folks.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665675
Poster: Caydiem at 10/15/2005 1:38:10 AM PDT
Subject: Re: Facts and Tips on Giving Feedback
  

Q u o t e:

You said that the Devs all play on their happy little servers free of care bears, gankers and morons. However, in reality there is care-bears, there is gankers and there is goibng to be un coperative players that will limit the Rogues usefullness in many situations. I would suggest that the Devs do roll on some open PvP realms simply to see the differance.



Where did I say that? Please, do pull up a quote.

I didn't, in case you can't find it. I said they play the class. They do so on live realms, with characters they've levelled legitimately.
I sport a Tauren-sized browncoat...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-rogue&t=664580&p=#post665677

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