Poster: Hortus at 5/19/2006 11:23:12 AM PDT
Subject: Reportin Mage Bugs [UPDATED 05-19-06] |
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Mages,
Blizzard QA has recently reorganized our forum support in order to better assure that the concerns of our players are addressed. To this end we have three full time testers, Seismics, Averinn and myself who moderate, research and respond to issues posted in the Bug Report Forum and Test Realm Forum.
We conduct daily passes on the two forums noted above, addressing issues in the order that they are posted. We have noticed though that many of the higher priority issues and comprehensive lists of issues that players are posting are still being posted on the individual class forums. Since we dont actively monitor the individual class forums, its possible for issues to be missed or delayed by QA if they are not posted in the appropriate forum.
In general, I would just like to educate everyone on the existence of the Bug Report Forum and its level of moderation. More to the point though, I would also like to encourage those of you who are posting issues specific to your class to post on the Bug Report Forum instead of on this class specific forums. Were always very happy to see reports that include a great amount of detail so keeping up discussions on your class forum is still encouraged, but it would help us out greatly if all reports were in a centralized location. This would also help to generate a more visible repository of information on currently known bugs that all players could view.
Bugs related to the current public version should be reported on the Bug Report Forum:
http://forums.worldofwarcraft.com/board.aspx?fn=wow-bugs
Bugs related to the current Test Realm version should be reported on the Test Realm Forum:
http://forums.worldofwarcraft.com/board.aspx?fn=wow-realm-test
Important: This is related to bug reports ONLY. Please continue to post class suggestions here in the class specific forums, or the Suggestions forums. Also customer service and technical support issues should be posted in the appropriate forums in order to be addressed by the correct groups.
Many thanks for everyone who takes the time to report issues on any of our forums. Every day we fix many bugs that would have been missed if not for player reports in our forums. Youre most certainly helping us make the World of Warcraft a better place.
Hortus
Blizzard QA
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