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Poster: Hugenormous at 7/27/2005 3:58:04 PM PDT
Subject: Weird claim by Blizzard on a reward problem
   Apologies in advance for the long winded post... :)

So I installed CT_RaidAssist (latest version 1.22) because I was utterly tired of not seeing my entire raid groups health (please do something with your UI about this Blizz!!).

I only have it enabled for my 60 druid. No other toon has it enabled.

I played my 32 mage the other day and all worked well just as it had before the addon.

I played my 20 Warrior the other day w/ no problems, until last night.

I'm in Redridge Mtns running through the Redridge Gnoll quest chain. I just completed the 'kill 10 Brutes and 8 mystics portion of the chain. I go to turn in my quest and receive my reward. The text says choose your reward, this ring or these boots (I go for the ring cause I only have 1 atm). This is where things get weird. I click the ring..... nothing happens (it does not highlight) weird... I click the boots... same thing. I click accept, thinking well maybe the text is wrong or I misread it and I realy get both items. I know that if it's an either or reward, the system makes the 'you can't do that sound' and I am forced to pick one or the other. Soooo upon clicking accept, nothing happens again... strange....

I hang out a second then press accept again. This time it works, sort of.... I have now just accepted the next quest in the chain, though the screen for the quest reward was the last thing I saw. I never was able to view the 'scroll' that comes up explaining the quest. I then check my bags and there is no quest reward... neither the boots nor the ring.

It looked to me like a lag issues. I've seen quest related lag before, so I thought 'eh this lagged and I didn't get my reward, doh!' Sent a GM a ticket explaining what happened.

I received a form letter initially saying that I should abandon and reaccept the quest, but of course I CAN'T do that, because it was already completed... I write back explaining that I appreciated the form letter, but it does not address my issue in anyway... ;)

I then get another email saying that they will not rectify it and that if I'm using a custom UI, it can affect how my rewards are handled....

How exactly can this be? Are others not getting quest rewards because they're using CT_RaidAssist? Honestly, I believe the GM is using this as a cop-out because they won't give me my quest reward for something I completed, yet don't really have a good reason for it (they should be able to confirm my inventory as well as what quests I've completed).

Any insights would be greatly appreciated.

[ post edited by Hugenormous ]

  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-interface-customization&t=189448&p=#post189448
 
Poster: slouken at 7/28/2005 11:02:52 AM PDT
Subject: Re: Weird claim by Blizzard on a reward probl
   FYI, they're not blaming the addons, they're simply eliminating them as a possible cause of the problem. The first thing you should do, before you even report a problem to a GM is back up and remove your Interface and WTF folders, and try again without any addons. Then, when you report the problem to the GM, you can bypass that first step.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-interface-customization&t=189448&p=#post189904

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