Poster: Ordinn at 7/12/2006 7:11:52 PM PDT
Subject: Urgent Maintenance 7/12/06 |
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UPDATE 7:09 PM PDT - We have been informed that the hardware necessary to resolve the failure which has affected the below realms is now on-site at our facility. Our hardware vendor will be working with us in the coming hours to replace the failed part. We will provide another update in approximately one hour on the progress of the repairs.
UPDATE 5:59 PM PDT - Work is progressing as expected. Nothing significant to report at this time, but we shall continue to keep you posted.
UPDATE4:56 PM PDT - We are continuing to work with engineers and our vendors to secure the appropriate hardware and have it available for on-site installation. Hopefully, this installation should begin within the next few hours.
UPDATE 3:47 PM PDT - We are continuing to coordinate with hardware vendors and plan necessary steps to resolve our current issues. Thank you for bearing with us. As an additional note, Account Management and Paid Character Transfers will be disabled for the duration of this issue.
UPDATE2:50 PM PDT - We have isolated the issue and determined the cause to be hardware related. We are currently working with our vendors to replace the affected hardware at our site. Our current, rough ETA is 11:59 PM PDT for the realms to return to service. We will update in an hour, when we should have new information available and are closer to a resolution.
UPDATE 2:21 PM PDT - Unfortunately, we are experiencing continuing issues with these realms and need to bring them down once again. We are working as quickly as possible to return these realms to service.
UPDATE 11:51 PM PDT - These realms should be coming back up momentarily.
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We are bringing down the following realms to troubleshoot technical issues which have arisen. We hope to have these realms live again as soon as possible. In addition, our website may be affected due to hardware dependencies.
Aerie Peak
Altar of Storms
Anvilmar
Blackwing Lair
Deathwing
Demon Soul
Doomhammer
Gnomeregan
Icecrown
Jaedenar
Kel'Thuzad
Lethon
Onyxia
Sentinels
Uldaman
Venture Co.
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