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Poster: Shazbot at 2/21/2006 8:57:08 AM PST
Subject: Weekly Maintainence, Does it fix problems?
   Some servers are still really bad with lag and d/c problems. So does it really even do anything?
http://wow.allakhazam.com/profile.html?94241
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7211411&p=#post7211411
 
Poster: Tseric at 2/21/2006 9:10:12 AM PST
Subject: Re: Weekly Maintainence, Does it fix problems
   Here's the thing. Weekly maintenance is to provide time to run backups, clear out logs and basically clean the slate for the realms. Processes are run which are to empty memory, because over the course of the week, player action fills up the databases with a lot of "stuff". Logs of actions, events, chat, etc. can essentially contribute to slower performance if they are not backed up and cleared out on a regular basis.

Due to the large number of realms, associated hardware and total data recorded from player interaction, this process takes time to complete for all of our realms.

Now, other performance issues have to be dealt with seperately, due to the fact they occur for various reasons at different times. If a blade fails, it will likely do so at an unscheduled time and is therefore dealt with when the situation arises.

While I understand the desire to have better performance and fixes for some realms, it is important not to jumble or confuse the tasks being performed. Weekly maintenance is not the time when "we attempt to solve any and all problems which may be associated with the network, servers, etc.". It is a time when we execute necessary functions of realm maintenance. Other functions or work may be done during that time, but in the past we have specified such and maintenance may be extended.
Golden crispy! Bad guys are history!
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7211411&p=#post7211610
Poster: Tseric at 2/21/2006 9:32:35 AM PST
Subject: Re: Weekly Maintainence, Does it fix problems
  

Q u o t e:
Funny, other MMORPGs don't require shutdowns once a week.


I've played MMOs that have had daily maintenance at "off-peak" hours. They do it in smaller chunks, but the process is the essentially the same.

If we were to implement a short, but daily downtime, I shudder to think what the response from the players would be. Particularly the Oceanic players.
Golden crispy! Bad guys are history!
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7211411&p=#post7211973

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