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Poster: Drak at 2/10/2006 11:06:16 AM PST
Subject: Blue, say something!
   Can you not see all the people that want a new PvP realm, are you going to tell us what the deal is or what?
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7057585
 
Poster: Caydiem at 2/10/2006 11:13:13 AM PST
Subject: Re: Blue, say something!
   The Rexxar realm is being put in place to alleviate overcrowding on a few very overpopulated realms. We still do not have what is necessary -- yet, mind; we're getting closer every day -- to release new realms in the quantity many are asking for. Patience, please. I'll let you know as soon as I do.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7057773
Poster: Caydiem at 2/10/2006 11:20:23 AM PST
Subject: Re: Blue, say something!
  

Q u o t e:
how could you put that out instead of a pvp servr, i hope you get flamed real good on these forums today, so many people have been waiting for 4+ weeks, NO ONE HAS BEEN WAITING ON THIS PVE REALM, WITH TRANSFERS AT THAT.


This is patently untrue.

The players on these realms have indeed been seeking relief from the overpopulation. We're giving them that.

Instead, perhaps you should phrase your post as such:

"I understand that there are other people playing this game who have been having issues regarding overpopulation, and this transfer is indicative of the fact that you're addressing it. However, I personally am one of those awaiting a new PvP realm. Please, I and those like me would appreciate a new realm of our preferred ruleset being released as soon as possible. Thank you for the consideration!"

[ post edited by Caydiem ]


Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7057947
Poster: Caydiem at 2/10/2006 11:24:43 AM PST
Subject: Re: Blue, say something!
  

Q u o t e:
That's what I am saying Caydiem. I would like a new PvE server(but a new one, not a transfer one).

I've been patiently waiting for weeks now, and am starting to get frustrated with the wait. You're speaking in very vague terms, which compounds that frustration. I do apologize if I come off as brash, but what I would like is that if you are capable of releasing realms, don't hold back because you don't have the quantity you'd like. The longer you wait, the more frustrated we'll be, and the more demand there will be.


Barol, I assure you, we understand the situation. However, "just one" PvP realm, or PvE realm, or PvP-RP realm, etc. won't really solve the issue, much as people think it will.

For the time being, however, we simply cannot accommodate all these requests. We're working towards that point, but we're not yet there. It takes time to get to that point, time that cannot be replaced with money as so many believe. We're going as fast as we're able.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7058059
Poster: Caydiem at 2/10/2006 11:28:55 AM PST
Subject: Re: Blue, say something!
  

Q u o t e:
I understand, really. I've worked in server maintainance myself, and I understand logistics barriers. Is there any way you can give us some estimate of when it will be possible?(IE. days/weeks/months?)

I understand a reluctance to give deadlines because you'll be held to them if you can't make them for whatever reason, and I understand sometimes you just can't meet the deadlines.(as I said, have worked in server maintainance)

However, any piece of information that is somewhat concrete would be much appreciated. Also, I do appreciate that you're at least speaking with us on this now, and thanks for your response.


Concrete information is not something I have to give on this topic.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7058157
Poster: Caydiem at 2/10/2006 1:50:04 PM PST
Subject: Re: Blue, say something!
  

Q u o t e:
To everyone who's being a big douche:

A couple days ago Cay said that it was not technically possible to open a new realm at that time. She went on to say that as soon as they could, they would. Today a new server opened. The server is not a PvP one like Cay had promised. I feel that it is entirely reasonable to expect more honesty and straightforwardness out of a person who is paid to be a link between the player community and the company.

If there is a specific reason for no new PvP please just let us know. If you are waiting to release a server until after V-day, just let us know. Stop stringing us along however. We have been told "not in the next 2 days" twice. Then we heard "as soon as possible". Now we know it was possible. Just be upfront with us. We can take it. I'm sorry Cay but I do not trust your info any more.


I'm sorry, but where precisely did I promise that the first realm to come up would be a new PvP realm? Quote it, if you can find it for me.

Somehow, I don't think you'll be able to, because those words never once left my fingertips.

These transfer realms are necessary measures, and just because we can put one up does not mean we have the physical capacity at the moment to introduce the new realms you request. I am being honest with you -- we don't. I don't have an ETA on when that will change to share with you.

I am aware this is vague, but please understand that my hands are tied in regards to what technical details regarding our server structure I can give.

I have been nothing but honest with you, and as straightforward as I can be given the situation.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7060447
Poster: Caydiem at 2/10/2006 2:09:30 PM PST
Subject: Re: Blue, say something!
  

Q u o t e:
Is it really that difficult to understand?

I'm not saying that "not in the next 2 days = 3 days later" it's just implied. Sorry if you don't like it, but that is the implication. At the minimum, check back in 3 days is implied. The last response was "as soon as it is possible" This gives no time frame. It could be in hour, tomorrow, next month, or at the time of the expansion (who knows). I'm not saying I have to have one immediately, I'm just saying I don't like being strung along. This problem is so incredibly easy to remedy with one post:

"We plan on releasing new servers on Feb. 15th" or whatever day. One post like this would stop almost every single "NEW SERVER PLZ" post.


That is an assumption you drew from words that were not mine.

As for the ETA, I've already stated that I can't give one right now. That is the simple reality of the situation. Continually asking for one will not change that fact.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7060715
Poster: Caydiem at 2/10/2006 2:31:22 PM PST
Subject: Re: Blue, say something!
  

Q u o t e:
Cay, my dear, I love how you say that the words were not yours when you cut the part of the post with the link to your words.

edit: allow me to refresh your memory

http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7012796&p=1&tmp=1#post7012796


There's no mention of two days there, nor in the next link you gave, either, technically. In the second link, I was responding to a direct query. I have said time and again that they'll come when we have capacity, and that situation has not changed. We still don't.

I understand you want a date. What I need you to understand is we cannot give one, because we are not confident in a date (or even a rough estimate) when these realms will arrive.

You've actually become a good example of why, so I hope you'll pardon me by using you in proving my point.

You are upset, apparently, because it was inferred that a new PvP realm would come out after those two days and it did not. This was nothing we said; this was an inference that you took from our words.

Now take that one step further. Let's say we set a date and we did not make it. How angrier would you be in comparison?

Such reactions are the reasons we don't give ETAs, to be perfectly frank. The new realms will come when we are prepared for them to come. We'll give you solid information when we have it, but that time is not now.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7060977
Poster: Caydiem at 2/10/2006 2:33:48 PM PST
Subject: Re: Blue, say something!
  

Q u o t e:
You guys bragging about having hundreads of thousands of active accounts. At 12 bucks each a month that's alot of money. Enough to higher MORE people and buy MORE equipment to be capable of providing better service.

All of this is just my opinion though.


Hiring people is not instantaneous.

Purchasing, moving, and preparing equipment for an operation like this is not instantaneous.

Money does not make either process go more quickly.

That, my friend, is what that sentence you quoted is referring to.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7061011
Poster: Caydiem at 2/10/2006 2:36:26 PM PST
Subject: Re: Blue, say something!
  

Q u o t e:
I understand your position Cay, but you have to acknowledge that there's a community of players waiting for a place to go. We do deserve answers.

I understand it's tough to set a deadline because then you're responsible for hitting it, but why is it so tough to once in a while go out on a limb? You're right, you miss a deadline and people would be upset. If you set a deadline and make it though, people would be happy, and impressed.


Barol, if wishes were horses... ;)

We can't set an ETA right now. I understand your position, but it will not change that fact, to be blunt.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7061051
Poster: Caydiem at 2/10/2006 2:40:52 PM PST
Subject: Re: Blue, say something!
  

Q u o t e:
The more money I am paid the faster and harder I am going to work. Im sure you guys knew you would eventually need new equipment.


I don't believe you fully comprehend the situation, my friend. :)
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7061118
Poster: Caydiem at 2/10/2006 11:20:23 AM PST
Subject: Re: Blue, say something! *edited post*
  

Q u o t e:
how could you put that out instead of a pvp servr, i hope you get flamed real good on these forums today, so many people have been waiting for 4+ weeks, NO ONE HAS BEEN WAITING ON THIS PVE REALM, WITH TRANSFERS AT THAT.


This is patently untrue.

The players on these realms have indeed been seeking relief from the overpopulation. We're giving them that.

Instead, perhaps you should phrase your post as such:

"I understand that there are other people playing this game who have been having issues regarding overpopulation, and this transfer is indicative of the fact that you're addressing it. However, I personally am one of those awaiting a new PvP realm. Please, I and those like me would appreciate a new realm of our preferred ruleset being released as soon as possible. Thank you for the consideration!"

[ post edited by Caydiem ]


Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7057947
Poster: Caydiem at 2/10/2006 11:24:43 AM PST
Subject: Re: Blue, say something! *edited post*
  

Q u o t e:
That's what I am saying Caydiem. I would like a new PvE server(but a new one, not a transfer one).

I've been patiently waiting for weeks now, and am starting to get frustrated with the wait. You're speaking in very vague terms, which compounds that frustration. I do apologize if I come off as brash, but what I would like is that if you are capable of releasing realms, don't hold back because you don't have the quantity you'd like. The longer you wait, the more frustrated we'll be, and the more demand there will be.


Barol, I assure you, we understand the situation. However, "just one" PvP realm, or PvE realm, or PvP-RP realm, etc. won't really solve the issue, much as people think it will.

For the time being, however, we simply cannot accommodate all these requests. We're working towards that point, but we're not yet there. It takes time to get to that point, time that cannot be replaced with money as so many believe. We're going as fast as we're able.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7058059
Poster: Caydiem at 2/10/2006 11:28:55 AM PST
Subject: Re: Blue, say something! *edited post*
  

Q u o t e:
I understand, really. I've worked in server maintainance myself, and I understand logistics barriers. Is there any way you can give us some estimate of when it will be possible?(IE. days/weeks/months?)

I understand a reluctance to give deadlines because you'll be held to them if you can't make them for whatever reason, and I understand sometimes you just can't meet the deadlines.(as I said, have worked in server maintainance)

However, any piece of information that is somewhat concrete would be much appreciated. Also, I do appreciate that you're at least speaking with us on this now, and thanks for your response.


Concrete information is not something I have to give on this topic.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7058157
Poster: Caydiem at 2/10/2006 1:50:04 PM PST
Subject: Re: Blue, say something! *edited post*
  

Q u o t e:
To everyone who's being a big douche:

A couple days ago Cay said that it was not technically possible to open a new realm at that time. She went on to say that as soon as they could, they would. Today a new server opened. The server is not a PvP one like Cay had promised. I feel that it is entirely reasonable to expect more honesty and straightforwardness out of a person who is paid to be a link between the player community and the company.

If there is a specific reason for no new PvP please just let us know. If you are waiting to release a server until after V-day, just let us know. Stop stringing us along however. We have been told "not in the next 2 days" twice. Then we heard "as soon as possible". Now we know it was possible. Just be upfront with us. We can take it. I'm sorry Cay but I do not trust your info any more.


I'm sorry, but where precisely did I promise that the first realm to come up would be a new PvP realm? Quote it, if you can find it for me.

Somehow, I don't think you'll be able to, because those words never once left my fingertips.

These transfer realms are necessary measures, and just because we can put one up does not mean we have the physical capacity at the moment to introduce the new realms you request. I am being honest with you -- we don't. I don't have an ETA on when that will change to share with you.

I am aware this is vague, but please understand that my hands are tied in regards to what technical details regarding our server structure I can give.

I have been nothing but honest with you, and as straightforward as I can be given the situation.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7060447
Poster: Caydiem at 2/10/2006 2:09:30 PM PST
Subject: Re: Blue, say something! *edited post*
  

Q u o t e:
Is it really that difficult to understand?

I'm not saying that "not in the next 2 days = 3 days later" it's just implied. Sorry if you don't like it, but that is the implication. At the minimum, check back in 3 days is implied. The last response was "as soon as it is possible" This gives no time frame. It could be in hour, tomorrow, next month, or at the time of the expansion (who knows). I'm not saying I have to have one immediately, I'm just saying I don't like being strung along. This problem is so incredibly easy to remedy with one post:

"We plan on releasing new servers on Feb. 15th" or whatever day. One post like this would stop almost every single "NEW SERVER PLZ" post.


That is an assumption you drew from words that were not mine.

As for the ETA, I've already stated that I can't give one right now. That is the simple reality of the situation. Continually asking for one will not change that fact.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7060715
Poster: Caydiem at 2/10/2006 2:31:22 PM PST
Subject: Re: Blue, say something! *edited post*
  

Q u o t e:
Cay, my dear, I love how you say that the words were not yours when you cut the part of the post with the link to your words.

edit: allow me to refresh your memory

http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7012796&p=1&tmp=1#post7012796


There's no mention of two days there, nor in the next link you gave, either, technically. In the second link, I was responding to a direct query. I have said time and again that they'll come when we have capacity, and that situation has not changed. We still don't.

I understand you want a date. What I need you to understand is we cannot give one, because we are not confident in a date (or even a rough estimate) when these realms will arrive.

You've actually become a good example of why, so I hope you'll pardon me by using you in proving my point.

You are upset, apparently, because it was inferred that a new PvP realm would come out after those two days and it did not. This was nothing we said; this was an inference that you took from our words.

Now take that one step further. Let's say we set a date and we did not make it. How angrier would you be in comparison?

Such reactions are the reasons we don't give ETAs, to be perfectly frank. The new realms will come when we are prepared for them to come. We'll give you solid information when we have it, but that time is not now.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7060977
Poster: Caydiem at 2/10/2006 2:33:48 PM PST
Subject: Re: Blue, say something! *edited post*
  

Q u o t e:
You guys bragging about having hundreads of thousands of active accounts. At 12 bucks each a month that's alot of money. Enough to higher MORE people and buy MORE equipment to be capable of providing better service.

All of this is just my opinion though.


Hiring people is not instantaneous.

Purchasing, moving, and preparing equipment for an operation like this is not instantaneous.

Money does not make either process go more quickly.

That, my friend, is what that sentence you quoted is referring to.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7061011
Poster: Caydiem at 2/10/2006 2:36:26 PM PST
Subject: Re: Blue, say something! *edited post*
  

Q u o t e:
I understand your position Cay, but you have to acknowledge that there's a community of players waiting for a place to go. We do deserve answers.

I understand it's tough to set a deadline because then you're responsible for hitting it, but why is it so tough to once in a while go out on a limb? You're right, you miss a deadline and people would be upset. If you set a deadline and make it though, people would be happy, and impressed.


Barol, if wishes were horses... ;)

We can't set an ETA right now. I understand your position, but it will not change that fact, to be blunt.
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7061051
Poster: Caydiem at 2/10/2006 2:40:52 PM PST
Subject: Re: Blue, say something! *edited post*
  

Q u o t e:
The more money I am paid the faster and harder I am going to work. Im sure you guys knew you would eventually need new equipment.


I don't believe you fully comprehend the situation, my friend. :)
Kinafanya kazi kama kikusudiwa.
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=7057585&p=#post7061118

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