Poster: Bood at 2/3/2006 10:06:42 PM PST
Subject: Account e-mail changes and you |
| |
Why?
Why do I have to call a phone number and be forced to wait on hold to do something as simple as changing the e-mail address associated with my account?
Why?
Honestly, why?
I can change my home address on a web form but not my e-mail address?
/me swats blizzard's customer service department with an oily blackmouth
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=6965131&p=#post6965131 |
| |
Poster: Tseric at 2/3/2006 10:12:54 PM PST
Subject: Re: Account e-mail changes and you |
| |
Scenario:
-You accidentally/inadvertently download a keylogger.
-Hacker now has access to your account information via the website.
-Hacker changes all account information via website.
-You can no longer verify/match any of your personal information to the current account information with a Blizzard rep.
-You can no longer prove you own the account.
This is/was a real scenario. Changes were made to consider this possibility.
Bob is my co-pilot.
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=6965131&p=#post6965181 |
