---

Q u o t e:
Then why delay the rp/pvp server? Seems totally foolish to link a new server with a patch.

What the hell does the rp/pvp server have anything to do with 1.7? it doesn't..

---

---

Q u o t e:
We have heard that before, about changes being made to reduce the time between patches. When will it really occur? When will we see the benefits?

H

---

---

Q u o t e:
While I understand, and I love you Cay, I hope you can understand to many of us simply waiting to start fresh on a pvp-rp servers, it sure does feel like a critical item to us =p

---

---

Q u o t e:
That doesn't MEAN anything... Vague comments with smiley faces seems to be the order of the day.

---

---

Q u o t e:
Oh ya...and from what I understand... The "support" you're talking about....IS JUST A BLOODY new server type listing in the log-in/client/whatever it is screen....

I've been calm and tried to be understanding...but that's just pathetic....
P A T H E T I C

---

---

Q u o t e:
I'm sorry, but don't you have something better you could be doing with your time at work?

Obviously, I don't...

---

---

Q u o t e:
And why am I wearing the watermelon on my feet?

---

---

Q u o t e:
So Cay, can we get some information on hero classes please?

---

---

Q u o t e:
What it comes down to is that we were promised MONTHLY CONTENT PATCHES. Blizzard refuses to acknowledge this, and has not even come close to patching monthly. If they had patched monthly, we'd be around patch 1.14 right now...

It says on the back of the game box and the features page of this website. MONTHLY CONTENT.

It's been 2 months since the last patch. Many people thought the next one was coming today. Hell, it probably isn't even coming next week. That's just sad.

---

---

Q u o t e:
Engage in an Ever-Changing World
Blizzard's dedicated live team creates a constant stream of new adventures to undertake, lands to explore, and monsters to vanquish. The epic quest never ends.

---

---

Q u o t e:
Enjoy hundreds of hours of gameplay with new quests, items, and adventures every month.

---

---

Q u o t e:
Yay! I guess that means Blizzard is starting a trend with this new patch! I'm just so happy!

Also, if there's no monthly content patches, there are not new quests every month. New means new, not "Oh, you might not call it new because you've done it before, but players who just bought the game haven't!" =_=

---

---

Q u o t e:
Cay,

What about the CM response to community unrest after 1.4?

The CMs said specifically that patches would be smaller and more numerous. This would not only allow for more ferquent updates but smaller downloads.

The previous major content is BWL which directly effects 1% of the population. Many of your subscribers havent seen major content since the BG patch back in early June.

I think I speak for a lot of people when i say that we want to know what Blizzard's long term plan is for the patching process. As of now it would seem that meaningful content patches will be months apart, which could mean many of us wont be happy.

Also, I have no proof of this, but I do remember it being atleast impled that content patches would be monthly. Quote the box if you want... but i seem to remember the box saying something about hero classes too.

peace
rei

---

---

Q u o t e:
Can you in simple terms explain why smaller patches would warrant a change to internal systems?

You ahve a patching system in place. Simply Patch more frequently.

I am not programmer and I am in no way telling you how to do your job, however I am giving you my feedback and I think much of the community agrees with me.

thanks for the response,

rei

---

---

Q u o t e:
Not trying to troll or anything, but by impoved considerable do you mean, patches WILL be out in under 2 months, or that there is a better CHANCE of that happening?

Also if the process has been streamlined and is up and running, why not start it on, say 1.7?

---

---

Q u o t e:
Not to challenge cay, but simply to understand the "science" behind this:

As far as anyone can tell the RPPVP server has no new hardcoded rules or rquirements. If this is true how hard would it be to simply make a patch to the client that allows the server screen to display RPPVP as a server type and then launch these servers?

rei

---

[ post edited by Caydiem ]

---

Q u o t e:
So basicly what im getting here is that you have several differen teams called for example patching,programing,testing,etc. and you just move the patch along a conveyer*sp?* belt like in a soda factory.

now 2 dif ways of further doing this are each team is "done" untill the project has finished for all teams..and thus if a problem arises...the team needed to fix said problem works on it again..and then it goes back up the apropriate ladder to "recheck" the patch again.

thus wasting time of teams that arnt currently working on anything..as they are done with their part of the job..and just wait for the go ahead once the current project is done and the new one gets placed infront of them.

or example 2...once a team finishes their part of the project..it gets moved along to the next team...and then the newest project gets imediately put infront of them when its ready..as thus each team may not be working on the same patch..but they are working on something in their department none the less...and thus when a problem happens for one patch..and is sent back..any current work is put on hold as they "fix" the oldest patch currently worked on and then go back to the previous project they were on.

now i could be missing several other possibilities but either way your "streamline" processing isnt working..and DEFINITELY is not showing any quicker or better advancement of your work.

---

---

Q u o t e:
then you need to explain why it takes your company so long to put out patches..and explain what our money goes towards..because none of us understand why you choose to charge us 15 dollars a month for our saticefaction*sp?* and yet you do not deliver...i dont think its our fault your process is flawed. and its not a meeger 1% of the population thats angry..its only 1% of the population that bothers to understand via the boards whats going on.

And thus you will tell me you cant go into details etc etc because for some reason stating discussion about something is the same as giving us the binary code of everything you do ^^.

---

---

Q u o t e:
What i am asking is why your "streamling" system is not working...what system are you using anyway since my whole statement was false. and i never commented on weither or not you could tell me details because of personal reasons or that you didnt have limits...because thats also another thing i dont understand is what your limits are...from what i would guess is you couldnt tell anything that would give "hackers" an insight into your programing...or spout out some secret that you dont want your competitors to know. and im not asking for any of that. i just want clear thoughtout statements that people will understand as to "WHY" your process doesnt work, not that its not working yet because you havent reached "full steam" and why you havent put our money to use and hired more people..more compitent people...etc etc to get it to work faster.

THat and id like to know why the company requires features in the patch to be linked to a patch(or project) and not be considered a seperate concern like you do with hotfixs. why should all the items in a patch be forced into said patch and only that patch be considered in whole as either done or not. why dont you make several small patches or just send out fixs as they come...no matter how small. what makes blizzard have to group everything up into one bundle and work on that instead of many projects of smaller quantity?

and no "in the future" or "we have made great changes" etc etc comments to answer pls ;)

---

---

Q u o t e:
I'm sorry Caydiem, but this is now the second time that Blizzard has promised us more frequent patches. Remember www.patchtimer.org?

After you finally broke your 3-month dry spell, you kept up with roughly monthly patches for quite a while. But now you've slipped back into your old habits.

People aren't going to accept the "Implementation Problems" for much longer. I'm well aware of the mythical man-month, but you obviously need to hire more developers, more testers, or more quality-assurance people. Your current staff just isn't enough.

---

---

Q u o t e:
FALSE ! It has taken a lot of time cause we don't have enough peoples to do the job in time. What are you waiting to hire MORE peoples ????

---

---

Q u o t e:
Hi Caydiem,

Hope you will take the time to respond to my post. Going to just ask a question in a polite way that a great deal of the player base is concerned about.

Hero Classes.

They were promised in release, in fact it was at the box on release. They have also been on the Under Development page since the game has been released, and never moved off the "On the Horizon" part. The game has been out for ten months now, and that has never moved closer at all. In fact, the only information we have heard about hero classes was someone (and I forget whom) posting that you had started working on them.

This game really lacks class progression towards the end of the game (and I am raiding BWL, so I am experiencing all the content) and a great deal of players want information on hero classes, more specifically a date of release.

Now I know you arent likely to give out an exact date, but you can sit down and say whether or not hero classes will be coming out in the expansion pack instead of a free monthly update.

Now, if you gloss over my post and dont reply to it, I can only assume the worst regarding hero classes and that you will be having us pay for an expac to get them when we were originally going to get them in the initial game.

We want some information on character progression past 60; ie hero classes. Time to give it up. :)

Sev

---

---

Q u o t e:
Actually, I think you already did promise more frequent patches. I can't find the post but it was after 1.3 or 1.4 (one of the other patches that took 3 months to come out). After that patch we were told that the processes had been changed and to expect more frequent patches.

So the expectation was set then. Six months or so ago.

Encore.

---

---

Q u o t e:
Then why delay the rp/pvp server? Seems totally foolish to link a new server with a patch.

What the hell does the rp/pvp server have anything to do with 1.7? it doesn't..

---

---

Q u o t e:
We have heard that before, about changes being made to reduce the time between patches. When will it really occur? When will we see the benefits?

H

---

---

Q u o t e:
While I understand, and I love you Cay, I hope you can understand to many of us simply waiting to start fresh on a pvp-rp servers, it sure does feel like a critical item to us =p

---

---

Q u o t e:
That doesn't MEAN anything... Vague comments with smiley faces seems to be the order of the day.

---

---

Q u o t e:
Oh ya...and from what I understand... The "support" you're talking about....IS JUST A BLOODY new server type listing in the log-in/client/whatever it is screen....

I've been calm and tried to be understanding...but that's just pathetic....
P A T H E T I C

---

---

Q u o t e:
I'm sorry, but don't you have something better you could be doing with your time at work?

Obviously, I don't...

---

---

Q u o t e:
And why am I wearing the watermelon on my feet?

---

---

Q u o t e:
So Cay, can we get some information on hero classes please?

---

---

Q u o t e:
What it comes down to is that we were promised MONTHLY CONTENT PATCHES. Blizzard refuses to acknowledge this, and has not even come close to patching monthly. If they had patched monthly, we'd be around patch 1.14 right now...

It says on the back of the game box and the features page of this website. MONTHLY CONTENT.

It's been 2 months since the last patch. Many people thought the next one was coming today. Hell, it probably isn't even coming next week. That's just sad.

---

---

Q u o t e:
Engage in an Ever-Changing World
Blizzard's dedicated live team creates a constant stream of new adventures to undertake, lands to explore, and monsters to vanquish. The epic quest never ends.

---

---

Q u o t e:
Enjoy hundreds of hours of gameplay with new quests, items, and adventures every month.

---

---

Q u o t e:
Yay! I guess that means Blizzard is starting a trend with this new patch! I'm just so happy!

Also, if there's no monthly content patches, there are not new quests every month. New means new, not "Oh, you might not call it new because you've done it before, but players who just bought the game haven't!" =_=

---

---

Q u o t e:
Cay,

What about the CM response to community unrest after 1.4?

The CMs said specifically that patches would be smaller and more numerous. This would not only allow for more ferquent updates but smaller downloads.

The previous major content is BWL which directly effects 1% of the population. Many of your subscribers havent seen major content since the BG patch back in early June.

I think I speak for a lot of people when i say that we want to know what Blizzard's long term plan is for the patching process. As of now it would seem that meaningful content patches will be months apart, which could mean many of us wont be happy.

Also, I have no proof of this, but I do remember it being atleast impled that content patches would be monthly. Quote the box if you want... but i seem to remember the box saying something about hero classes too.

peace
rei

---

---

Q u o t e:
Can you in simple terms explain why smaller patches would warrant a change to internal systems?

You ahve a patching system in place. Simply Patch more frequently.

I am not programmer and I am in no way telling you how to do your job, however I am giving you my feedback and I think much of the community agrees with me.

thanks for the response,

rei

---

---

Q u o t e:
Not trying to troll or anything, but by impoved considerable do you mean, patches WILL be out in under 2 months, or that there is a better CHANCE of that happening?

Also if the process has been streamlined and is up and running, why not start it on, say 1.7?

---

---

Q u o t e:
Not to challenge cay, but simply to understand the "science" behind this:

As far as anyone can tell the RPPVP server has no new hardcoded rules or rquirements. If this is true how hard would it be to simply make a patch to the client that allows the server screen to display RPPVP as a server type and then launch these servers?

rei

---

[ post edited by Caydiem ]

---

Q u o t e:
So basicly what im getting here is that you have several differen teams called for example patching,programing,testing,etc. and you just move the patch along a conveyer*sp?* belt like in a soda factory.

now 2 dif ways of further doing this are each team is "done" untill the project has finished for all teams..and thus if a problem arises...the team needed to fix said problem works on it again..and then it goes back up the apropriate ladder to "recheck" the patch again.

thus wasting time of teams that arnt currently working on anything..as they are done with their part of the job..and just wait for the go ahead once the current project is done and the new one gets placed infront of them.

or example 2...once a team finishes their part of the project..it gets moved along to the next team...and then the newest project gets imediately put infront of them when its ready..as thus each team may not be working on the same patch..but they are working on something in their department none the less...and thus when a problem happens for one patch..and is sent back..any current work is put on hold as they "fix" the oldest patch currently worked on and then go back to the previous project they were on.

now i could be missing several other possibilities but either way your "streamline" processing isnt working..and DEFINITELY is not showing any quicker or better advancement of your work.

---

---

Q u o t e:
then you need to explain why it takes your company so long to put out patches..and explain what our money goes towards..because none of us understand why you choose to charge us 15 dollars a month for our saticefaction*sp?* and yet you do not deliver...i dont think its our fault your process is flawed. and its not a meeger 1% of the population thats angry..its only 1% of the population that bothers to understand via the boards whats going on.

And thus you will tell me you cant go into details etc etc because for some reason stating discussion about something is the same as giving us the binary code of everything you do ^^.

---

---

Q u o t e:
What i am asking is why your "streamling" system is not working...what system are you using anyway since my whole statement was false. and i never commented on weither or not you could tell me details because of personal reasons or that you didnt have limits...because thats also another thing i dont understand is what your limits are...from what i would guess is you couldnt tell anything that would give "hackers" an insight into your programing...or spout out some secret that you dont want your competitors to know. and im not asking for any of that. i just want clear thoughtout statements that people will understand as to "WHY" your process doesnt work, not that its not working yet because you havent reached "full steam" and why you havent put our money to use and hired more people..more compitent people...etc etc to get it to work faster.

THat and id like to know why the company requires features in the patch to be linked to a patch(or project) and not be considered a seperate concern like you do with hotfixs. why should all the items in a patch be forced into said patch and only that patch be considered in whole as either done or not. why dont you make several small patches or just send out fixs as they come...no matter how small. what makes blizzard have to group everything up into one bundle and work on that instead of many projects of smaller quantity?

and no "in the future" or "we have made great changes" etc etc comments to answer pls ;)

---

---

Q u o t e:
I'm sorry Caydiem, but this is now the second time that Blizzard has promised us more frequent patches. Remember www.patchtimer.org?

After you finally broke your 3-month dry spell, you kept up with roughly monthly patches for quite a while. But now you've slipped back into your old habits.

People aren't going to accept the "Implementation Problems" for much longer. I'm well aware of the mythical man-month, but you obviously need to hire more developers, more testers, or more quality-assurance people. Your current staff just isn't enough.

---

---

Q u o t e:
FALSE ! It has taken a lot of time cause we don't have enough peoples to do the job in time. What are you waiting to hire MORE peoples ????

---

---

Q u o t e:
Hi Caydiem,

Hope you will take the time to respond to my post. Going to just ask a question in a polite way that a great deal of the player base is concerned about.

Hero Classes.

They were promised in release, in fact it was at the box on release. They have also been on the Under Development page since the game has been released, and never moved off the "On the Horizon" part. The game has been out for ten months now, and that has never moved closer at all. In fact, the only information we have heard about hero classes was someone (and I forget whom) posting that you had started working on them.

This game really lacks class progression towards the end of the game (and I am raiding BWL, so I am experiencing all the content) and a great deal of players want information on hero classes, more specifically a date of release.

Now I know you arent likely to give out an exact date, but you can sit down and say whether or not hero classes will be coming out in the expansion pack instead of a free monthly update.

Now, if you gloss over my post and dont reply to it, I can only assume the worst regarding hero classes and that you will be having us pay for an expac to get them when we were originally going to get them in the initial game.

We want some information on character progression past 60; ie hero classes. Time to give it up. :)

Sev

---

---

Q u o t e:
Actually, I think you already did promise more frequent patches. I can't find the post but it was after 1.3 or 1.4 (one of the other patches that took 3 months to come out). After that patch we were told that the processes had been changed and to expect more frequent patches.

So the expectation was set then. Six months or so ago.

Encore.

---