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Poster: Caydiem at 7/26/2005 3:06:46 PM PDT
Subject: Maintenance Update
   We have been keeping the Server Alert message up to date, but now that I am once again able to post, I will give you an update on the situation.

A majority of the realms are now up and running. We are still working on the remaining realms. I realize that some of these have gone beyond the maintenance window, and for that I do apologize. Our team is working as fast as feasibly possible to bring them back up.

On a happier note, some of the realms scheduled for 24-hour maintenance have completed their maintenance ahead of schedule and are now online. :) We're still going ahead with the rest of the realms, and will bring them up once everything is finished and tested.

I sincerely apologize on behalf of my team and the GMs for being unable to update you through this medium; we were afflicted with the login problems just as you were. I will be looking into alternative means to update you aside from the Server Alert, but do know that we try to keep that message up to date as things develop.

Thank you all for your patience throughout this maintenance period.
- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=4197927&p=#post4197927
 
Poster: Caydiem at 7/26/2005 3:06:46 PM PDT
Subject: Maintenance Update *edited post*
   We have been keeping the Server Alert message up to date, but now that I am once again able to post, I will give you an update on the situation.

A majority of the realms are now up and running. We are still working on the remaining realms, including the new realms Kelecgos, Moonrunner, and Ursin. I realize that some of these have gone beyond the maintenance window, and for that I do apologize. Our team is working as fast as feasibly possible to bring them back up.

On a happier note, some of the realms scheduled for 24-hour maintenance have completed their maintenance ahead of schedule and are now online. :) We're still going ahead with the rest of the realms, and will bring them up once everything is finished and tested.

I sincerely apologize on behalf of my team and the GMs for being unable to update you through this medium; we were afflicted with the login problems just as you were. I will be looking into alternative means to update you aside from the Server Alert, but do know that we try to keep that message up to date as things develop.

Thank you all for your patience throughout this maintenance period.

[ post edited by Caydiem ]


- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=4197927&p=#post4197927
Poster: Caydiem at 7/26/2005 3:46:41 PM PDT
Subject: Re: Maintenance Update
  

Q u o t e:
Oh sure, NOW she adds in that the 3 new realms are being worked on...


I added it in because, while I did include them in the "some realms" bit, it was vague and there was confusion. Because so many queries were being made, I clarified.
- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=4197927&p=#post4198579
Poster: Caydiem at 7/26/2005 3:06:46 PM PDT
Subject: Maintenance Update EDIT: 4:30 PM *edited post*
   We have been keeping the Server Alert message up to date, but now that I am once again able to post, I will give you an update on the situation.

The realms listed below remain down for maintenance. Fortunately, the 24 hour maintenance is proceeding slightly ahead of schedule. We will provide you with more information within a few hours.

Alleria
Blackhand
Destromath
Dethecus
Garona
Gorgonnash
Hellscream
Illidan
Kelecgos
Moonrunner
Sargeras
Spinebreaker
Stormreaver
Ursin
Whisperwind

On a happier note, some of the realms scheduled for 24-hour maintenance have completed their maintenance ahead of schedule and are now online. :) We're still going ahead with the rest of the realms, and will bring them up once everything is finished and tested.

I sincerely apologize on behalf of my team and the GMs for being unable to update you through this medium; we were afflicted with the login problems just as you were. I will be looking into alternative means to update you aside from the Server Alert, but do know that we try to keep that message up to date as things develop.

Thank you all for your patience throughout this maintenance period.

[ post edited by Caydiem ]


- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=4197927&p=#post4197927
Poster: Caydiem at 7/26/2005 3:06:46 PM PDT
Subject: Maintenance Update EDIT: 6:35 PM *edited post*
   We have been keeping the Server Alert message up to date, but now that I am once again able to post, I will give you an update on the situation.

The realms listed below remain down for maintenance. Fortunately, the 24 hour maintenance is proceeding slightly ahead of schedule. We will provide you with more information within a few hours.

Alleria
Blackhand
Destromath
Dethecus
Garona
Gorgonnash
Hellscream
Illidan
Kelecgos
Moonrunner
Sargeras
Spinebreaker
Stormreaver
Ursin
Whisperwind

Update 6:35PM: It appears that these realms should be operational and available for you at approximately 10PM PST. Additionally, players on Kelecgos, Moonrunner and Ursin will receive a 24-hour credit on their accounts.

I sincerely apologize on behalf of my team and the GMs for being unable to update you through this medium; we were afflicted with the login problems just as you were. I will be looking into alternative means to update you aside from the Server Alert, but do know that we try to keep that message up to date as things develop.

Thank you all for your patience throughout this maintenance period.

[ post edited by Caydiem ]


- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=4197927&p=#post4197927

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