Poster: Poopoo at 4/21/2005 6:24:52 PM PDT
Subject: 5 CMs for 9 classes? |
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I read this
http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2724963&s=blizzard&tmp=1#blizzard
and started wondering, like many of you, why they couldnt possible hire more CMs? It would help the forums, the nerfed classes, and many other positive things.
/baffled
I'm like a pirate...I get all the booty
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728325 |
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Poster: Caydiem at 4/21/2005 6:29:25 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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Funny you mention that...
http://www.blizzard.com/jobopp/assistant-community-manager.shtml
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728398 |
Poster: Caydiem at 4/21/2005 6:41:13 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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For the time being, we're keeping things local.
Why?
Obviously it's beneficial for the community team to work in the same office as the developers. We attend design meetings and speak with developers face to face on issues that arise.
This would be harder to accomplish if the people we were hiring were not in-house, as this is an integral part of the job.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728618 |
Poster: Caydiem at 4/21/2005 6:47:32 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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You want a willing suspension, Malgrim? Is that what I'm reading? Just making sure...
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728728 |
Poster: Caydiem at 4/21/2005 6:48:23 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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All right...
You asked for it. :)
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728738 |
Poster: Caydiem at 4/21/2005 6:51:22 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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We have no plans for a Team Lead program at this time, Maeldryvon. There are volunteer issues to be considered, as well as bias that can result. Also, the management aspects are something to keep in mind, and we do not feel this would work for both the community and community team currently.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728796 |
Poster: Caydiem at 4/21/2005 6:56:02 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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Vhasraine, I'm an Assistant Community Manager. I'm not officially a "tester", though I do participate in internal raid and PvP tests to get a handle on certain things on their way.
I am the community's liaison to the development team, and their liaison to you. I take feedback from the forums and discuss them with development. I sit in on design meetings so I know what's coming up, and you do get that information (what information is not confidential, of course) -- not in a "I was at a meeting and this is what happened", post, but rather in answers to questions posed as they're asked.
We discuss the various classes and what's being done in terms of game balance. Most recently we've talked about the Honor System, as evidenced by Eyonix's post.
We also have a bunch of duties that are not necessarily in the public eye at the moment.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728882 |
Poster: Caydiem at 4/21/2005 7:03:14 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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I will be doing the Kobold Dance.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2729034 |
Poster: Caydiem at 4/21/2005 7:55:34 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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I didn't list them all for a reason, Famine... ;)
They include writing blurbs for the website, planning certain community-related programs or events, etc.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2729959 |
Poster: Caydiem at 4/21/2005 8:13:01 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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1) Officially it's a 40/wk job, but...
2) I have stayed til 6AM (with my shift starting at 11AM both that day and the next) dealing with realm issues. I have been called at home to deal with emergencies, yes, though often times I can take care of it without coming into the office.
I also spend a good bit of my spare time at home reading the forums, and will at times respond when I'm "off duty". A CM never sleeps. ;)
3) A normal day is a busy day of reading, posting, meeting with the designers (as needed) and juggling projects. A patch day is much, much more hectic. ;)
I can't go into more detail than that.[ post edited by Caydiem ]
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2730270 |
Poster: Caydiem at 4/21/2005 8:31:54 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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Tch, Famine, while I appreciate your fervor, I must ask that you do not bring unrelated topics into this thread. :)
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2730588 |
Poster: Caydiem at 4/21/2005 8:46:43 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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Sorry, Crorc, but that won't match the day-to-day discussions we have with the developers. A lot of our information comes from informal talks we have in passing.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2730812 |
Poster: Caydiem at 4/21/2005 8:46:43 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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Sorry, Crorc, but that won't match the day-to-day discussions we have with the developers. A lot of our information comes from informal talks we have in passing.
EDIT: Also, the community team is a very friendly and tight bunch of folks, who work with each other daily. Someone telecommuting would not receive many of the benefits that working in-house brings.[ post edited by Caydiem ]
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2730812 |
Poster: Caydiem at 4/21/2005 8:58:39 PM PDT
Subject: Re: 5 CMs for 9 classes? |
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The process really all depends on a variety of factors. If it's a simple question and the developers are available, a simple run-by asking normally gets the job done. If it's a big thing -- such as "Hunter concerns" -- we set up a meeting to go in-depth with the whole thing.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2731027 |
Poster: Caydiem at 4/21/2005 6:29:25 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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Funny you mention that...
http://www.blizzard.com/jobopp/assistant-community-manager.shtml
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728398 |
Poster: Caydiem at 4/21/2005 6:41:13 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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For the time being, we're keeping things local.
Why?
Obviously it's beneficial for the community team to work in the same office as the developers. We attend design meetings and speak with developers face to face on issues that arise.
This would be harder to accomplish if the people we were hiring were not in-house, as this is an integral part of the job.
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728618 |
Poster: Caydiem at 4/21/2005 6:47:32 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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You want a willing suspension, Malgrim? Is that what I'm reading? Just making sure...
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728728 |
Poster: Caydiem at 4/21/2005 6:48:23 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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All right...
You asked for it. :)
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728738 |
Poster: Caydiem at 4/21/2005 6:51:22 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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We have no plans for a Team Lead program at this time, Maeldryvon. There are volunteer issues to be considered, as well as bias that can result. Also, the management aspects are something to keep in mind, and we do not feel this would work for both the community and community team currently.
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728796 |
Poster: Caydiem at 4/21/2005 6:56:02 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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Vhasraine, I'm an Assistant Community Manager. I'm not officially a "tester", though I do participate in internal raid and PvP tests to get a handle on certain things on their way.
I am the community's liaison to the development team, and their liaison to you. I take feedback from the forums and discuss them with development. I sit in on design meetings so I know what's coming up, and you do get that information (what information is not confidential, of course) -- not in a "I was at a meeting and this is what happened", post, but rather in answers to questions posed as they're asked.
We discuss the various classes and what's being done in terms of game balance. Most recently we've talked about the Honor System, as evidenced by Eyonix's post.
We also have a bunch of duties that are not necessarily in the public eye at the moment.
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2728882 |
Poster: Caydiem at 4/21/2005 7:03:14 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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I will be doing the Kobold Dance.
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2729034 |
Poster: Caydiem at 4/21/2005 7:55:34 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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I didn't list them all for a reason, Famine... ;)
They include writing blurbs for the website, planning certain community-related programs or events, etc.
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2729959 |
Poster: Caydiem at 4/21/2005 8:13:01 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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1) Officially it's a 40/wk job, but...
2) I have stayed til 6AM (with my shift starting at 11AM both that day and the next) dealing with realm issues. I have been called at home to deal with emergencies, yes, though often times I can take care of it without coming into the office.
I also spend a good bit of my spare time at home reading the forums, and will at times respond when I'm "off duty". A CM never sleeps. ;)
3) A normal day is a busy day of reading, posting, meeting with the designers (as needed) and juggling projects. A patch day is much, much more hectic. ;)
I can't go into more detail than that.[ post edited by Caydiem ]
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2730270 |
Poster: Caydiem at 4/21/2005 8:31:54 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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Tch, Famine, while I appreciate your fervor, I must ask that you do not bring unrelated topics into this thread. :)
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2730588 |
Poster: Caydiem at 4/21/2005 8:46:43 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
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Sorry, Crorc, but that won't match the day-to-day discussions we have with the developers. A lot of our information comes from informal talks we have in passing.
EDIT: Also, the community team is a very friendly and tight bunch of folks, who work with each other daily. Someone telecommuting would not receive many of the benefits that working in-house brings.[ post edited by Caydiem ]
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2730812 |
Poster: Caydiem at 4/21/2005 8:58:39 PM PDT
Subject: Re: 5 CMs for 9 classes? *edited post* |
| |
The process really all depends on a variety of factors. If it's a simple question and the developers are available, a simple run-by asking normally gets the job done. If it's a big thing -- such as "Hunter concerns" -- we set up a meeting to go in-depth with the whole thing.
- Caydiem -
Assistant Community Manager
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2728325&p=#post2731027 |
