Poster: Koi at 4/4/2005 1:07:50 PM PDT
Subject: Cay, how did the hunter meeting to today? |
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You are supposed to meet with the developers responsible for the Hunters; can you share any status with us?
We HAVE been patient, you know.
Thanks in advance.
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2371055 |
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Poster: Caydiem at 4/4/2005 1:38:18 PM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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At least a week afterward, I said. Let's not put any hard dates on that; I don't want to disappoint you folks. :)
That said, I haven't had it yet. Patience, folks.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2371659 |
Poster: Caydiem at 4/5/2005 2:03:18 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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Here is your update.
A crucial member of the development team for this meeting was unwell today, and thus the meeting was rescheduled for later this week.
I am sorry that I was unable to have it today. I want you to know that I have done everything in my power to get this done for you. I am not normally scheduled to work today (being that I work more during the weekend, since you folks are active then) but I pushed for the meeting as soon as possible, which ended up being my off-day. I was fully prepared to have the meeting regardless, however, the health and well-being of our team is also important. While I could have held the meeting sans the person, it would not have been as productive, as they are key to class development and thus necessary in order to address the issues you want addressed.
I am not lying to you or trying to coax you into complacency through some imagined falsehood. I am your advocate, and I will see your concerns addressed by the development team. I will return to you with what information I have to give. If you want dates, I can give you dates, but you in turn must understand that things are subject to change. I don't like it any more than you do, but the practicalities of life sometimes must take precedence over the workings of a game.
I will continue to keep you updated as things progress or if things change.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382105 |
Poster: Caydiem at 4/5/2005 2:11:36 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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Dar, I deeply apologize for the fact that the developers of this game are human beings. I will do what I can to remedy this situation, however, I am unsure what alternatives are available at this time. :P
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382142 |
Poster: Caydiem at 4/5/2005 2:14:00 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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Q u o t e:
Ok, good enough. Why that statement had to wait until 2AM PST is beyond me, but at least you eventually got around to it.
Perhaps in future you could "bulletproof" such "meetings" by restricting them to one-on-one meetings with individual devs, on their schedules. That way you'd get done all of them faster. Trying to corral several developers into one room at one time is unnecessary to the proccess, and is probably an excessive waste of their time, as well as ours.
This is not a normal work day for me and I was attending to other things. I apologize for the lack of an update until this time.
In regards to your suggestion, it is actually only a few people, not a huge gathering of developers, and it is done on their schedule and not my own. It's important that this "meeting of the minds" occur when speaking about classes, as having multiple developers in the room can give different perspectives and aid the community's cause in general. However, these setbacks can still occur, unfortunately.[ post edited by Caydiem ]
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382154 |
Poster: Caydiem at 4/5/2005 2:28:40 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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Q u o t e:
Ok, I could almost buy that, but you see where you get this rep for being untrustworthy, right? I mean, making an update post like that takes like thirty seconds, and it's flat inconcievable that you couldn't find thirty seconds to make such a post over the course of 13 hours, right? Look at it from our perspective and you'll see how extremely ludicrous that sounds.
I apologize for being out most of the day. I do not check the boards often on my weekend and thus was unaware that there was a hue and cry about this.
And no, I do not see where a lack of an update within the same day vindicates the belief that I am "untrustworthy".
Q u o t e:
Yeah, but if one of them was sick then the rest of them weren't, right? So you could have talked to all of them. Then, later, when that other guy wasn't sick, at the earliest opportunity, you could ask him whatever stuff was left over, instead of then having the schedule a whole NEW meeting in which all of the people can attend (assuming that none of them get sick between now and then, which would apparently cancel the entire thing yet again). You see how dreadfully inefficient the current system is, right?
As I said, this was a crucial individual to the process. With all due respect, Oni, I appreciate your suggestion, but I am somewhat more attuned to how these developer meetings go and what needs to be done in order to get your issues properly addressed; a one-on-one meeting with individuals would not be the best course of action.[ post edited by Caydiem ]
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382228 |
Poster: Caydiem at 4/5/2005 2:03:18 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? *edited post* |
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Here is your update.
A crucial member of the development team for this meeting was unwell today, and thus the meeting was rescheduled for later this week.
I am sorry that I was unable to have it today. I want you to know that I have done everything in my power to get this done for you. I am not normally scheduled to work today (being that I work more during the weekend, since you folks are active then) but I pushed for the meeting as soon as possible, which ended up being my off-day. I was fully prepared to have the meeting regardless, however, the health and well-being of our team is also important. While I could have held the meeting sans the person, it would not have been as productive, as they are key to class development and thus necessary in order to address the issues you want addressed.
I am not lying to you or trying to coax you into complacency through some imagined falsehood. I am your advocate, and I will see your concerns addressed by the development team. I will return to you with what information I have to give. If you want dates, I can give you dates, but you in turn must understand that things are subject to change. I don't like it any more than you do, but the practicalities of life sometimes must take precedence over the workings of a game.
I will continue to keep you updated as things progress or if things change.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382105 |
Poster: Caydiem at 4/5/2005 2:11:36 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? *edited post* |
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Dar, I deeply apologize for the fact that the developers of this game are human beings. I will do what I can to remedy this situation, however, I am unsure what alternatives are available at this time. :P
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382142 |
Poster: Caydiem at 4/5/2005 2:14:00 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? *edited post* |
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Q u o t e:
Ok, good enough. Why that statement had to wait until 2AM PST is beyond me, but at least you eventually got around to it.
Perhaps in future you could "bulletproof" such "meetings" by restricting them to one-on-one meetings with individual devs, on their schedules. That way you'd get done all of them faster. Trying to corral several developers into one room at one time is unnecessary to the proccess, and is probably an excessive waste of their time, as well as ours.
This is not a normal work day for me and I was attending to other things. I apologize for the lack of an update until this time.
In regards to your suggestion, it is actually only a few people, not a huge gathering of developers, and it is done on their schedule and not my own. It's important that this "meeting of the minds" occur when speaking about classes, as having multiple developers in the room can give different perspectives and aid the community's cause in general. However, these setbacks can still occur, unfortunately.[ post edited by Caydiem ]
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382154 |
Poster: Caydiem at 4/5/2005 2:28:40 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? *edited post* |
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Q u o t e:
Ok, I could almost buy that, but you see where you get this rep for being untrustworthy, right? I mean, making an update post like that takes like thirty seconds, and it's flat inconcievable that you couldn't find thirty seconds to make such a post over the course of 13 hours, right? Look at it from our perspective and you'll see how extremely ludicrous that sounds.
I apologize for being out most of the day. I do not check the boards often on my weekend and thus was unaware that there was a hue and cry about this.
And no, I do not see where a lack of an update within the same day vindicates the belief that I am "untrustworthy".
Q u o t e:
Yeah, but if one of them was sick then the rest of them weren't, right? So you could have talked to all of them. Then, later, when that other guy wasn't sick, at the earliest opportunity, you could ask him whatever stuff was left over, instead of then having the schedule a whole NEW meeting in which all of the people can attend (assuming that none of them get sick between now and then, which would apparently cancel the entire thing yet again). You see how dreadfully inefficient the current system is, right?
As I said, this was a crucial individual to the process. With all due respect, Oni, I appreciate your suggestion, but I am somewhat more attuned to how these developer meetings go and what needs to be done in order to get your issues properly addressed; a one-on-one meeting with individuals would not be the best course of action.[ post edited by Caydiem ]
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382228 |
Poster: Caydiem at 4/5/2005 2:50:04 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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Sorry for the confusion, Kenji; I'll clarify my terminology:
"The weekend" is the term I tend to use for the magical time from Friday eve through Sunday.
However, "my weekend" differs from that -- it's shifted so that I can be here and active on our busiest days (Saturday being one of them). Thus on the days that I have off, I (obviously) do not check the forums as much as I would on a day I work.
Does that make sense? :)
EDIT: Ahh, Revaness beat me to it. ;)[ post edited by Caydiem ]
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382346 |
Poster: Caydiem at 4/5/2005 3:07:14 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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Q u o t e:
Please.
We've been asking for this all along.
I'm not seeing much understanding in the fact that things change, unfortunately, so I will not be posting the date of the meeting as it stands.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382444 |
Poster: Caydiem at 4/5/2005 3:07:14 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? *edited post* |
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Q u o t e:
Please.
We've been asking for this all along.
I'm not seeing much understanding in the fact that things change, unfortunately, so I will not be posting the date of the meeting as it stands.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382444 |
Poster: Caydiem at 4/5/2005 3:12:46 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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Q u o t e:
Hahahahahahahahahaha.
sorry, I just think thats all kinds of funny.
"Due to people being upset when we dont do what we say we are going to do, From now on we will stop saying we are going to do things."
Hehehehe.
Working as Intended
You are paying for content, not information on upcoming content...
I would like nothing more than to have an open and mature dialogue with you folks about the process of getting information and where it stands at a given moment. Unfortunately, my attempts to do so have been met with unreasonable hostility. I will try again at a later time, however, I do not believe I will be giving dates for the remainder of this particular Hunter project.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382470 |
Poster: Caydiem at 4/5/2005 3:14:54 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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Q u o t e:
So you said:
5 minutes ago, but yet, within that span of time (and about 4 more posts in this thread) you have deemed that we're not able to handle an approximation of a date?
I think your condescension is misplaced.
Thank you for responding, though. We appreciate your time.
No, I said I was capable of giving dates, not that I would.
I decided to cease giving dates upon this particular project after the many pages of hostile and destructive responses on this and other threads that surrounded those factors.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382479 |
Poster: Caydiem at 4/5/2005 3:37:00 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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It is not my job to give you the dates on which I am meeting with the development staff. That has very little to do with the game itself or even the answers to the questions you pose, except in a very indirect fashion. Those dates are a courtesy extended to you, and I did so with the forewarning that they might change.
They did change, and I informed you when that occurred. The response from the community was not at all constructive on the whole. (I am aware there were exceptions, and I appreciate your patience and tolerance.)
Now, part of my job is community management. If contributing this bit of non-essential information caused more problems than it solved and created a more destructive and hostile feel to this particular community, do you believe that contributing more of the same would remedy that, or exacerbate the issue?
I have apologized for the changes in dates, for misinformation I was given, along practically every step of the way with this project. I am advocating your position without prejudice and with passion, and I am still doing everything I can to get your concerns addressed. In that I am doing my job. However, for the duration of this project I will no longer extend the courtesy of knowing such dates regarding the process. I will still keep you informed, but it will not be with specifics to time.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382594 |
Poster: Caydiem at 4/5/2005 3:44:14 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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I do not take the comments personally.
However... neither do I believe that rewarding such behavior is a proper course of action, as that only encourages more of it.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2382633 |
Poster: Caydiem at 4/5/2005 10:19:47 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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*sigh*
A couple points...
Meetings can be scheduled for the evening hours.
People can go home sick in the middle of the day.
eMail is not the only method of communication I use when it comes to speaking with coworkers.
---
It was my mistake for using the world "firmly" regarding Monday, but I explained previously that the dates were subject to change. Things happen, extenuating circumstances occur. Higher priority issues come up.
We will not be hiring dedicated class liaisons at this time, folks, so I'm what you have. I do have several other duties than aiding the classes I represent, but I will still advocate your position to the best of my ability and this project is never far from my mind.
Understand that Hunters are not priority one and I am doing all I can with the tools given to me. Keep civil; we'll get through this yet. :)
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2386052 |
Poster: Caydiem at 4/5/2005 11:56:58 AM PDT
Subject: Re: Cay, how did the hunter meeting to today? |
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I will post information that is as specific as I can get it when it comes to the Hunter class. However, dates of the meetings were a courtesy extended to the community that I am no longer giving. I will keep you updated as to how the process is going, but I will no longer be giving hard dates.
The meeting has been rescheduled, and we will have it soon.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=2371055&p=#post2388248 |
