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Poster: Mordech at 3/16/2005 4:07:13 PM PST
Subject: Blue: Please, just one simple answer (constr)
   This is not a complaint. This is not an insult, a whine, a threat, a moan. You've made the best game I've ever played...it's been worth every cent of the $50 I paid for it. But I'm also paying a small monthly fee.

I haven't reached all the content, and it will be sometime before I do so (esp. considering some of the server stability issues, but I digress).

You have an upcoming content patch, and that's great. There's also been talk about some more content on the way. So my question is this: I'm paying monthly, it's cheaper for me to commit to several (six) months at a time. What kind of content rollout should I be expecting once you guys are 100% up and rolling? I'm not demanding anything, I'm a patient guy...I just want to know what I'll be getting for my money. You're a fairly solid company, but I assume that ANY game company has a three/five year plan...so what's the gameplan? Monthly updates? Bi-monthly? Quarterly? Etc? I don't think this is proprietary, in fact I think it should be one of the first things you tell people. I won't complain if it takes you a bit to get on track, but once you're there what's the plan?

-a customer
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=1982320&p=#post1982320
 
Poster: Caydiem at 3/16/2005 4:51:57 PM PST
Subject: Re: Blue: Please, just one simple answer (con
   Everyone here agrees that the current rate at which we've been delivering content is not acceptable. Too much time has passed between patches, and the fact of the matter is that bug fixes -- which, while not critical, have been done and waiting -- have been lumped in with content that has been continually pushed back. This is not conducive to running a stable and fun gameplay environment, and the idea of the "monster patch" only hinders you folks in the long run.

After this patch, we plan on delivering patches containing both bug fixes and content in a more timely fashion. I cannot commit at this time to saying "monthly", for example, but they will be coming more often and regularly, and will not be held up due to some large feature being the focal point. The internal processes to make this happen are already in place and operating; the changes are real, and you will see the effects shortly after the current patch is live.

I hope this has answered your query to some extent. :)
- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=1982320&p=#post1983066
Poster: Caydiem at 3/16/2005 4:51:57 PM PST
Subject: Re: Blue: Please, just one simple answer (con *edited post*
   Everyone here agrees that the current rate at which we've been delivering content is not acceptable. Too much time has passed between patches, and the fact of the matter is that bug fixes -- which, while not critical, have been done and waiting -- have been lumped in with content that has been continually pushed back. This is not conducive to running a stable and fun gameplay environment, and the idea of the "monster patch" only hinders you folks in the long run.

After this patch, we plan on delivering patches containing both bug fixes and content in a more timely fashion. I cannot commit at this time to saying "monthly", for example, but they will be coming more often and regularly, and will not be held up due to some large feature being the focal point. The internal processes to make this happen are already in place and operating; the changes are real, and you will see the effects shortly after the current patch is live.

I hope this has answered your query to some extent. :)
- Caydiem -
Assistant Community Manager
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=1982320&p=#post1983066

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