Poster: Jaws at 3/16/2005 11:14:56 AM PST
Subject: Complaints always locked |
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Cay - I dont get it if you only wants positive feedback how are you to learn what your customers have issues with? I want to understand really I know its in your best interest to have nothing but good stuff on these boards but unless im wrong its better to retain the customers you currently have and to do that you should listen to the feed back some of its actually good (ok only about 20%).
also please review the quality of the information your giving when something is breaking down. Its irritating to only get partial info when we have made arrangements to have time to get on and play. A few extra words can make a huge diffrence.
Please read this before you lock it is all I ask.. TY
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=1974715&p=#post1974715 |
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Poster: Caydiem at 3/16/2005 11:25:26 AM PST
Subject: Re: Complaints always locked |
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Complaints that are constructive in nature and follow policy remain open. Unfortunately, when one is frustrated, sometimes they use language or phrasing that is not in accordance with the Code of Conduct, and thus I have to lock it.
I have no problem with you voicing your concerns as long as it follows policy. There are many, many posts on the front page alone that do this.
- Caydiem -
Assistant Community Manager
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-general&t=1974715&p=#post1975076 |
