Poster: Aeus at 4/27/2006 2:51:54 AM PDT Subject: 27/04 - Migration update |
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Migration is once again working. Here's the link, in case you didn't have it yet :)
https://www.wow-europe.com/account/character-move.html
A.P.
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Poster: Aeus at 4/27/2006 2:56:04 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: No, it's not...
Clear your cache and cookies? I just moved a character..
A.P.
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Poster: Aeus at 4/27/2006 2:57:05 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: hmm, is the blank page being displayed because of connection load?
Good point, it can definitely be all players jumping on the page at the same time.
Will you flame me if I suggest staggering your moves? :)
A.P.
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Poster: Aeus at 4/27/2006 3:03:53 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: Aeus,
Do you know what the problem was that caused the migration to be switched off last night? You'd think it would have been prudent to have whatever team fixed the migration this morning on call last night :/
Afraid I don't. I do know that the migration pages are getting a LOT of people trying to migrate at the same time. So I would suggest giving it 5-10 minutes.
A.P.
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Poster: Aeus at 4/27/2006 3:09:14 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: I cannot log on with my main characters on Frostmane. All I get is "Disconnected from server". Are you aware of this issue?
/Hetheru FM
There as well, considering the amount of players moving and trying to log on at the same time things might be a bit slow for the next hours.
We'll keep an eye on it.
A.P.
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Poster: Aeus at 4/27/2006 3:28:31 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: Since you seem to be active and reading here Aeus I'd like to refer to a problem I have. When I try to move my character it says I have mail in my mailbox. It's been like that since 3 this morning and I'm getting tired of it. I'm 100% sure theres no mail at all and I have no auctions, really nothing that I can think of. Help me please!
You wouldn't happen to have finished a quest recently which results in an npc sending you an item?
A.P.
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Poster: Aeus at 4/27/2006 3:34:43 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: Haven't done quests in over a week.
Could you do me a favour and log in (without any AddOns) once more to doublecheck your mailbox is, in fact, empty?
A.P.
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Poster: Aeus at 4/27/2006 3:49:50 AM PDT Subject: Re: 27/04 - Migration update |
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Yes, you get mail from that ZG quest.
I've checked with the GMs, if you think you have a pending quest item coming in your mail, you can submit a ticket to a GM.
A.P.
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Poster: Aeus at 4/27/2006 3:55:04 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: And if we dont have quest item mail incoming ?
What are we supposed to do then ?
I used to have a whole list of the quests which result in items being sent to you. Unfortunately I can't find it right now :/
If you get the message that you have an item in your inbox:
- Log in with all AddOns disabled
- Check your mailbox
If you can't find anything, then submit a ticket in-game.[ post edited by Aeus ]
A.P.
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Poster: Aeus at 4/27/2006 3:59:09 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: Alright, but you should know that this problem has been going on since migration opened last night.
It doesn't take that long for mail to come.
Also, if i send a ticket to a GM doesn't that mean that i'll definately have mail in my inbox ?
Cheers in advance.
I seem to recall that with some quests it takes a couple of days before an item is sent.
A.P.
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Poster: Aeus at 4/27/2006 4:12:08 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: Gathered some info on the "disconnceted from server" issue. Seems a select few experiences it, and ONLY with a few select characters. There are only two chars I can successfully log onto Frostmane with, the others are continously thrown off. I talked to someone else, and I heard rumours about this being a bug and not a "busy server". This is worrying, I fear the Blizzard Vortex :(
I'm not getting any internal information about bugs just yet, only confirmation that all is working, just slow ;)
And let's face it, we know there is a load on these Realms so empirically troubleshooting this right now wouldn't show any conclusive results.
As long a you have been able to migrate your characters that is one "worry" less for you.
Give it some time and when things have calmed down we'll see what else needs to be done.
A.P.
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Poster: Aeus at 4/27/2006 4:21:30 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: With regards to the mail problem -
Some of the people with this problem are lvl 60's who haven't done quests for months, therefore the quest mail idea goes straight out of the window.
I don't know what more I can tell you. I'm sure you've read this thread and have seen some people realising after a while that they have actually done quests. It happens, I forget stuff myself all the time.
Some people didn't know one of their quests resulted in an item.
I do know that on these forums I cannot make your mail problem go away. But GMs can have a look at your mailbox in-game.
A.P.
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Poster: Aeus at 4/27/2006 4:22:22 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: Well they didn't seem to know the bijou quest gave you a mail and seemed surprised by it, so that's most likely the cause.
Damn, you were first..
Ah well, here's a QFT anyway ;)
A.P.
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Poster: Aeus at 4/27/2006 4:23:56 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: My gf gets this error. She most defintly ain't waiting any quest mails or have any mails. We've disabled addons and checked.
Ok, even so, only GMs can have a look at your stuff and see what the problem might be ... in-game..
And I'm not going to start a favourites list. Please folks, submit a ticket :)
I'm not trying to 'get rid' of you, I'm trying to help you here..
A.P.
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Poster: Aeus at 4/27/2006 2:51:54 AM PDT Subject: 27/04 - Migration update *edited post* |
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Migration is once again working. Here's the link, in case you didn't have it yet :)
https://www.wow-europe.com/account/character-move.html
Some Q&A from this thread (for people who skip to the last page)
The page won't load / I get an error message
This is currently due to so many players jumping on the page at the same time, nothing to worry about. Give it a couple of minutes and try again
I've moved a character, but I can't log on, or I get disconnected soon after I do manage to log on
This is also currently due to so many players jumping on the page at the same time, see the first point
I get the message that I have an item in my mailbox, it won't let me migrate :/
You most likely recently finished a quest that results in an item being sent to you. (That this item will be sent is not always mentioned when you finish the quest).
So what do I do about the "You've got mail" problem?
Submit a ticket to a GM, they can remove this item from your mailbox
I completed the Bijou quest in ZG, how long before I get the item?
This item should reach you three days after completing the quest.
Everything's so slooooow
Stop mashing that F5 button already..[ post edited by Aeus ]
A.P.
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Poster: Aeus at 4/27/2006 4:36:01 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: Just a quick queston, how long does the bijou mail take to arrive ?
I'll see if I can find out, but in the mean time, perhaps other players remember from when they did it?
A.P.
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Poster: Aeus at 4/27/2006 4:44:56 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: well been trying all day to migrate so far, now all i get is:
OK
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@wow-europe.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
That doesnt look too good.
All these messages are still related to the huge amount of players trying to access that page.
Give it a couple of minutes and try again :)
A.P.
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Poster: Aeus at 4/27/2006 4:55:52 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: Aeus, will the migration close (for today) at 15:00 despite this feature being disabled for most of the night, and severely lagged for the rest of the time?
The times haven't changed.
Bassoon ate my hamster!
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Poster: Aeus at 4/27/2006 5:04:31 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: Can you do something about it get a extention please ask the GM or whoever is responsible for it.
Nope, I'm sorry. I can try and answer all your questions about this migration, but 3pm is here to stay..
Bassoon ate my hamster!
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Poster: Aeus at 4/27/2006 2:51:54 AM PDT Subject: 27/04 - Migration update *edited post* |
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Migration is once again working. Here's the link, in case you didn't have it yet :)
https://www.wow-europe.com/account/character-move.html
Some Q&A from this thread (for people who skip to the last page)
The page won't load / I get an error message
This is currently due to so many players jumping on the page at the same time, nothing to worry about. Give it a couple of minutes and try again
I've moved a character, but I can't log on, or I get disconnected soon after I do manage to log on
This is also currently due to so many players jumping on the page at the same time, see the first point
I get the message that I have an item in my mailbox, it won't let me migrate :/
You most likely recently finished a quest that results in an item being sent to you. (That this item will be sent is not always mentioned when you finish the quest).
So what do I do about the "You've got mail" problem?
Submit a ticket to a GM, they can remove this item from your mailbox
I completed the Bijou quest in ZG, how long before I get the item?
This item should reach you three days after completing the quest.
Everything's so ... ... slooooow
Stop mashing that F5 button already..
The character I moved can log in, but immediately after entering the game I'm disconnected again
This is being looked into at the moment[ post edited by Aeus ]
A.P.
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Poster: Aeus at 4/27/2006 5:34:58 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: I'm not too good at explaining the issue I'm having but this is what I meant yeah. The sooner your techie squad are notified about this the better. It's frustrating to see that there are almost no one logged onto Frostmane atm, and being told that the ppl that are being disconncted is due to a "heavy load on the server"... I am able to enter the realm for a split second then I get kicked off again. The people getting this problem are those that migrated 3.am last night.
I've tested with characters that migrated this morning, on Frostmane, and it worked fine, they stayed logged in.
I will, however, ask someone to have a look IF they can see anything out of the ordinary. If some people could post their characters they cannot stay logged in with and the Realm they're on..[ post edited by Aeus ]
Bassoon ate my hamster!
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Poster: Aeus at 4/27/2006 5:39:36 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: feel free to try with mine as well.. seems like something went wrong during the transfer, cuz I keep getting kicked off with 5 of my 7 transfered characters.. they havent been able to log onto Frostmane since the migration happened 3am and until now. Just saying that something isnt working. I'm not saying ALL the ppl that transfered at 3am get this issue, but some are (been talking to 5 persons thus far).
I updated my post, must have been while you were typing :)
Bassoon ate my hamster!
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Poster: Aeus at 4/27/2006 5:44:12 AM PDT Subject: Re: 27/04 - Migration update |
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Update: Someone else must have been reading the forums because the disconnect issue is being looked into.
Bassoon ate my hamster!
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Poster: Aeus at 4/27/2006 6:09:55 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: Character's mailbox is not empty
But there is no mail in game
Please remove my mail and transfer character to Outland
Please read the Q&A on the first page.
Bassoon ate my hamster!
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Poster: Aeus at 4/27/2006 6:23:08 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: Aeus, any word on the "lost" characters mentioned in previous pages?
ie, those told they had migrated, show up on the character selection screen of the new realm, but get disconnected before even loaded? Have a guildmate (Vomica, horde, Bladefist->Outland) with this issue, along with many others in this thread.
I'll update the Q&A when I get an update.
Bassoon ate my hamster!
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Poster: Aeus at 4/27/2006 6:24:27 AM PDT Subject: Re: 27/04 - Migration update |
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As I've stated in this thread migration was closed at 3pm.
Bassoon ate my hamster!
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Poster: Aeus at 4/27/2006 6:27:04 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: omg answers ? wil lit reopen wtf ?
Other Migration information is in the other thread:
https://forums-en.wow-europe.com/thread.aspx?fn=wow-general-en&t=932056
And we'll update any information we've already provided the community when we have new information.
Bassoon ate my hamster!
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Poster: Aeus at 4/27/2006 6:29:41 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e: I think it would only be fair to ask Blizzard for confirmation of the following :
1) Has Migration now closed for today (Basis 0300/1500) ?
2) Will Migration re-open at 0300 tomorrow morning ?
3) In view of all the delays and problems Blizzard have caused to player for what period will the Migration option be available ? I sincerely hope that the time will be extended to allow all those wishing to Migrate do so, if you closed it now it would cause a dramatic problem to players with guilds/friends split over the different servers.
Await your update and confirmation a.s.a.p.
Thundie will be updating in his other migration thread very soon.
Bassoon ate my hamster!
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Poster: Aeus at 4/27/2006 6:27:04 AM PDT Subject: Re: 27/04 - Migration update *edited post* |
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Q u o t e: omg answers ? wil lit reopen wtf ?
Other Migration information is in the other thread:
https://forums-en.wow-europe.com/thread.aspx?fn=wow-general-en&t=977303
And we'll update any information we've already provided the community when we have new information.
Edit for link.[ post edited by Aeus ]
Bassoon ate my hamster!
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Poster: Aeus at 4/27/2006 6:38:05 AM PDT Subject: Re: 27/04 - Migration update |
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Have you looked here?
https://forums-en.wow-europe.com/thread.aspx?fn=wow-general-en&t=977303
Bassoon ate my hamster!
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| | http://forums-en.wow-europe.com/thread.aspx?fn=wow-general-en&t=977542&p=#post978187 |
Poster: Aeus at 4/27/2006 2:51:54 AM PDT Subject: 27/04 - Migration update *edited post* |
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Migration is once again working. Here's the link, in case you didn't have it yet :)
https://www.wow-europe.com/account/character-move.html
Some Q&A from this thread (for people who skip to the last page)
The page won't load / I get an error message
This is currently due to so many players jumping on the page at the same time, nothing to worry about. Give it a couple of minutes and try again
I've moved a character, but I can't log on, or I get disconnected soon after I do manage to log on
This is also currently due to so many players jumping on the page at the same time, see the first point
I get the message that I have an item in my mailbox, it won't let me migrate :/
You most likely recently finished a quest that results in an item being sent to you. (That this item will be sent is not always mentioned when you finish the quest).
So what do I do about the "You've got mail" problem?
Submit a ticket to a GM, they can remove this item from your mailbox
I completed the Bijou quest in ZG, how long before I get the item?
This item should reach you three days after completing the quest.
Everything's so ... ... slooooow
Stop mashing that F5 button already..
The character I moved can log in, but immediately after entering the game I'm disconnected again
This is being looked into at the moment
Update: we're now checking to see that this was indeed fixed.[ post edited by Aeus ]
A.P.
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Poster: Aeus at 4/27/2006 8:08:05 AM PDT Subject: Re: 27/04 - Migration update |
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Q u o t e:
So, I´d just like to ask of you, now that we can make this "Guild list", would it be possible to for example: Add those few bladefist players to the guildlist, so we can guarantee them a spot on that realm? May it be Outlands, Kazzak or whatever realm you decide for us to migrate to. That sounds fairly simple, and very fair to me, and trust me I´m sure that LOTS of players would be very happy about this, me included. Hope I managed to make myself understood, It´s not really that complicated ;)
I'm afraid this won't be possible. Only people from the same realm can be on the list.
Bassoon ate my hamster!
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