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Poster: Nightwisper at 3/6/2006 4:44:03 AM PST
Subject: Complaint over Blizzard customer service
   It is said, that if you want to change your password, you have to call the customor service if you want to change your email on your account.

So i call and try to talk to them, they say that they have no idea about this and don't know what to do..

FIX this Blizzard, this is the most stupid thing i've ever seen in a MMORPG
www.wow-trc.com - The Redeemd Covenant
  http://forums-en.wow-europe.com/thread.aspx?fn=wow-general-en&t=880650&p=#post880650
 
Poster: Aeus at 3/6/2006 8:49:18 AM PST
Subject: Re: Complaint over Blizzard customer service
   This is clearly a case of misunderstanding. Each Customer Service person knows how to do this.

Might I suggest calling them again? And, of course, make sure you can prove that it is your account, we want to do everything securely ;)
The doodle noodle machine is broke!
  http://forums-en.wow-europe.com/thread.aspx?fn=wow-general-en&t=880650&p=#post881401
Poster: Aeus at 3/6/2006 9:04:15 AM PST
Subject: Re: Complaint over Blizzard customer service
  

Q u o t e:
I never got a reply to my application for a job at Blizzards CS headquarters in france.


You work in IT and failed to do a redundancy check? Dude, email again if you don't get a reply to the first email ;)


Q u o t e:

Makes me wonder that if *I*, someone who has been working for 10 years in IT support and varying customer service roles (Oh and once as an accountant for a brothel in australia) cant get a job there....who the hell are they hiring?


They still looking for someone?


Q u o t e:

Im not including web CS people here, compared to most other mmorpgs you all are great! Could post more often but at least you aint knowledgeless peons like some :) *coughUSWoWforumcough*


I didn't get that, must be me ..hm...

:) All in good fun
The doodle noodle machine is broke!
  http://forums-en.wow-europe.com/thread.aspx?fn=wow-general-en&t=880650&p=#post881451
Poster: Aeus at 3/6/2006 9:14:37 AM PST
Subject: Re: Complaint over Blizzard customer service
  

Q u o t e:
My MOTHER doesnt even have that email address!
Then how are WE supposed to reply? :P



Q u o t e:

According to blizz corp site, still want both ingame GM's and Techsupport. Thankfully no ads for YOUR job ;) Yet....


You mean for 'Forum spammer'? Nope, not a lot of requirements so I'm still doing fine.
The doodle noodle machine is broke!
  http://forums-en.wow-europe.com/thread.aspx?fn=wow-general-en&t=880650&p=#post881503

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