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Poster: Slawter at 8/4/2006 6:50:29 AM PDT
Subject: I want pants
   So I'm part of a pretty good raid group. We raid wednesdays and sundays and I'm pretty consistantly there. This past wednesday, however, there was an in game glitch. I could log in and I was fine until I was invited into the raid. At that point I couldn't do squat - couldn't interact with the environment (like clicking on chairs, the BWL orb, etc) and I couldn't use my chat channels. Most interesting is that when I'd log out and back on, I'd be in the spot I was when I accepted the raid invite.

I'm not complaining about that so much, though I really hope it doesn't happen again. My question is this.

It's bad enough I was unable raid with my friends, which is one of the main reasons I play WoW, but the Leggings of Immersion dropped off Skeram. I really want these and I'm especially put off that they dropped and I couldn't get them because they ended up being sharded - that's a waste and I WAS there. So. Can a GM undo the sharding and award me the pants? WILL a GM undo the shardign and award me the pants? I really feel gyped by the whole experience.
Poster: Berghe at 8/4/2006 7:37:24 AM PDT
Subject: Re: I want pants

I wish I had better news, but I'm going to be straightforward here: the item has already been disenchanted and unfortunately the Game Master Department cannot provide a restoration for this. I know this is probably the last thing you wish to be reading, and I apologize that this is the case. :(

In the future I would recommend contacting a Game Master as soon as your character is encountering such an issue, or come here to the forums and we will do our best to help you out.

Without having been there to see exactly what your character was encountering I would first and foremost recommend taking these steps:

Q u o t e:
1) Log out of World of Warcraft to your desktop, thereby exiting the game completely.
2) Navigate to the World of Warcraft folder, which is often found in the Program Files directory (the default path is C:\Program Files\World of Warcraft).
3) Either rename (or delete) the WTF, WDB, and Interface folders. (Note: If you do not wish to permanently lose any third-party addons you may have accrued, or macros you've written for your characters, you would be well-advised to merely rename the folders, rather than delete them entirely.)
4) Log back into the game by double-clicking WoW.exe, ensuring that you do not reinstall any addons before doing so.

In this specific situation I would recommend deleting the folders rather than renaming, just for safe measures. If the issue persisted it may very well be a technical issue, and you may wish to contact our Technical Support Department:

Again, please accept my sincere apology for being unable to grant your restoration request. I really hope that your future raids are without distress, and this situation does not repeat itself, Slawter.
I do not kill with my gun; I kill with my heart.

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