Poster: Thornapple at 8/4/2006 6:41:17 AM PDT Subject: Excellent customer service with account resto |
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My account had been compromised and items deleted off my main, and gold taken from all toons. Blizzard was able to get the items back to me and the gold. The interaction I had was polite and the process moved forward in a timely manner.
Thanks to all involved, especially Irveitca
and Jaretous. You guys and/or girls rock!!
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| http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=99650&p=#post99650 |
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Poster: Berghe at 8/4/2006 6:44:15 AM PDT Subject: Re: Excellent customer service with account r |
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It makes me very happy to hear this, Thornapple! I'm sorry that you had to encounter this situation in the first place, but I am glad that everything worked out. ;)
Please, please be sure to send an e-mail with your feedback to wowgmfeedback-us@blizzard.com. I'll make sure that Irveitca and Jaretous are informed of your kind words made here on the forums, but I still would appreciate an e-mail sent to that contact address.
/cheer
Take care, Thornapple! Thank you for the words of appreciation!
I do not kill with my gun; I kill with my heart.
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| http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=99650&p=#post99659 |