Poster: Rkv at 8/4/2006 5:07:28 AM PDT
Subject: Still not restored. |
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A rather long time ago (Month+), My account was hacked, and I reported it so. It was frozen, ect.
I got my account unfrozen and My character was still not restored. I've put in several petitions about this and they never give much info besides "It's being looked into" or something along those lines, you can check them out. Can you give me any more info.
Rkv, Nightelf Rogue, Ursin realm.
Also, can you email me the answer to my secret question, I called up blizzard and they wouldn't give it to me sence my account was frozen. I have the Cd Key.[ post edited by Rkv ]
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=99605&p=#post99605 | | | Poster: Berghe at 8/4/2006 5:20:11 AM PDT
Subject: Re: Still not restored. |
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Rkv, I can completely understand how stressful this situation is; and I am very sorry for that. Unfortunately the investigation of compromised accounts can take some time due to their sensitive nature. I assure you that we have not forgotten about you!
I've looked into your compromised account investigation, and it is still underway. It should conclude sooner rather than later, Rkv. We really appreciate your patience while this has been addressed, hopefully you will be reunited with your character very shortly here. ;)
Concerning retrieving the answer to your secret question, you will want to visit this page: http://www.blizzard.com/support/wowbilling/?id=abl01998p[ post edited by Berghe ]
I do not kill with my gun; I kill with my heart.
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=99605&p=#post99609 |
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