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Poster: Rummy at 8/2/2006 5:04:16 PM PDT
Subject: Screwed over by AH
   Ok so the other day I put a beasts deck on the AH with a 525g buyout and a 479g bid. Now I always check to make sure the prices are put right before I officially put it on. About 5 minutes of it being up (there we two others on there but mine was the cheapest) it sold. I went to the mailbox to find that someone had bought it for 5g 25s. Now at this moment I was about to break something. But instead I sent in a ticket because somehow I made an auction with a bid higher then a buyout and I did not click over into the silver bar to add any silver. So I get a reply from a GM stating there is nothing they can do and goes off on some topic, while in my head im wondering if they even read my ticket. I was expecting to either get my deck back or be paid the rest of the gold that was rightfully mine. Or if not that then explain to me how I could put a auction with a higher bid then a buyout if it was my fault at all.

Now if I was extremely good at farming gold or have a lot already I probably wouldn't be making this post. But I am broke and suck at farming. The only thing I have ever been good at is making the decks and selling them. Now like I said above there were numerous ways this could have been dealt but it was not. I would either like my deck back, compensation for my gold, or an explanation on how I could put a bid higher then a buyout (if this was the case).

Thank you
3 Rules: Trust Healer - Help Healer - Thank Healer
Poster: Pavonum at 8/2/2006 6:39:54 PM PDT
Subject: Re: Screwed over by AH
   Before all else, Rummy, I'd like to extend my most sincere apologies for any distress you may have been caused by this matter or your previous correspondence with our department regarding it. That said, I've been unable to find any circumstances under which an auction can be created with a higher bid than buyout; the filter in place cannot be circumvented, which likely means that the bid was somehow incorrectly entered as well as the buyout. It's also possible that some conflict between your standard interface and a third-party addon you have installed somehow affected the display of the gold and silver values in the Auction House window, which may explain the confusion you have been caused by the creation of this auction. If this latter possibility is the case, then I'd recommend trying the following steps to restore your interface to its default settings:

Q u o t e:
1) Log out of World of Warcraft to your desktop, thereby exiting the game completely.
2) Navigate to the World of Warcraft folder, which is often found in the Program Files directory (the default path is C:\Program Files\World of Warcraft).
3) Either rename (or delete) the WTF, WDB, and Interface folders. (Note: If you do not wish to permanently lose any third-party addons you may have accrued, or macros you've written for your characters, you would be well-advised to merely rename the folders, rather than delete them entirely.)
4) Log back into the game by double-clicking WoW.exe, ensuring that you do not reinstall any addons before doing so.

Beyond that, I regret that we are unable to offer any reimbursement for the Beasts Deck you sold, or the gold that you may have received had the buyout been entered properly. I wish you the best, however, in all your future dealings with the Auction House, and am truly sorry for any losses you may have incurred. Thanks for your understanding, friend. :)
That's why they call me Mr. Fahrenheit...

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