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Poster: Lief at 7/29/2006 7:01:38 PM PDT
Subject: Why do we have profanity filters?
   Hi,
Im just curious why we have profanity filters in game if I still get in trouble for swearing? I spelt the swear correctly so the filter wouldve caught it had he turned it on...Im just wondering why I get in trouble for swearing when the profanity filter couldve did the symbols for the word instead...Yet I get a email saying I violated terms of use for swearing even though everyone has a profanity filter...So...Should I get blamed because he didnt have his profanity filter on or what? I dont know if this has been addressed before but Im just wondering why I got in trouble for it...

Thanks, Lief
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=95005&p=#post95005
 
Poster: Pavonum at 7/29/2006 7:23:40 PM PDT
Subject: Re: Why do we have profanity filters?
   To answer your question, Lief, the Profanity Filter is intended as an additional line of defense against inappropriate language; its purpose is to allow players who do not wish to see vulgarity -- regardless of whether others choose to adhere to our policies or not -- to shield themselves from it. This does not, however, mean that those players who choose not to enable the filter have waived their right to report others for the use of inappropriate language; it merely means that, if others must use vulgarity, despite the fact that it is in violation of our policies, they do not wish to see it. This is their right as players, and should not be used as a justification for using profane language while in-game.

The fact of the matter is, vulgarity and the like are not condoned by Blizzard Entertainment in any way; if you read the Harassment Policy (linked below), you shall see that all manner of inappropriate language may be met with repercussons of varying severity. When one is debating whether to use language which may be inappropriate, the question should not be, "Do other players have their filter on?" This is immaterial. Instead, one should ask oneself, "Is this something the Harassment Policy prohibits?"

All right, I resisted it for a while, but I'm going to try offering an analogy. Forgive me.

Imagine, for a moment, the fact that seatbelts and airbags exist; their purpose is to protect the driver and passengers of a car in the event that they happen to get into a crash. Ideally, you'd never have cause to use them; after all, who wants to get into a wreck? But just because there are preventative measures in place to avoid major injury doesn't mean that it's legal to go around crashing into people. Now, I'm not a judge, but I don't think "But they should have been wearing their seatbelts!" would prove a very strong defense in the courtroom. In much the same way, one cannot argue "But they should have had their filter on!" if the use of such language is against the rules anyway.

I hope that this does not get disregarded as "TLDR," because I've tried to make as clear as possible the reasoning behind the implementation of the Profanity Filter, and its purpose in the World of Warcraft. If there's anything more that we can do to bring clarity to the situation, please do let us know, and we'll see what we can do. :)

Harassment Policy: http://www.blizzard.com/support/wowgm/?id=agm01719p
Look at my works, ye mighty, and despair...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=95005&p=#post95025

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