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Poster: Forgotenpast at 7/25/2006 9:33:02 PM PDT
Subject: Complimenting a GM
   I just wanted to compliment a GM today who did a item restore for me.

Being the Noob i am i disenchanted my core hound tooth by mistake - in all honesty this was rather disheartening, I quit raiding recently and the dagger was the peice of my equipment which really sticks out for me im really proud of it and when i disenchanted it i was distrought.

well i submited a GM ticket immidiatly and in a couple of hours of staring mindlessly at my screen thinking WTF was i thinking when i DE'd the item i got the GM message from Tylorennon.

Tylorennon restored my item for me just the way it was before - with the 15 agi enchant (no clue how he pulled that off) and had it in my mail immidiatly.

the main reason im impressed with the service i got is because there were no prescripted responces. just talked like i talk to people and i really appriciated that.

anyway, thank you Tylorennon, you rock :)
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=92585&p=#post92585
 
Poster: Berghe at 7/25/2006 11:57:40 PM PDT
Subject: Re: Complimenting a GM
   I just wanted to let you know, Forgotenpast, that I've also forwarded this information on so that Tylorennon is aware of the positive impact that was created! Please do send an e-mail to wowgmfeedback-us@blizzard.com, too - so that it may be properly acknowledge via the avenue of communication. ;)

Thank you for taking the time to let us know about this! We really appreciate it!
Sic vis pacem, para bellum!
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=92585&p=#post92697

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