Poster: Einherjar at 7/24/2006 11:47:18 PM PDT
Subject: Can I get help please |
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Ok, for the past 2-3 months I havn't been able to get on WoW because the computer had a virus. Well I finally get back on today and my password had been changed and once I get it changed back and log on, My two lvl 60 characters have been stripped of all armor, weapons, items and money. And my hunter is all of a sudden as you can see, lvl 60. Is there any way I can find out when and where my account had been accessed or anything else that can help? Thanks in advance.
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=91699&p=#post91699 | | | Poster: Berghe at 7/25/2006 12:10:12 AM PDT
Subject: Re: Can I get help please |
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Q u o t e:
Ok, for the past 2-3 months I havn't been able to get on WoW because the computer had a virus. Well I finally get back on today and my password had been changed and once I get it changed back and log on, My two lvl 60 characters have been stripped of all armor, weapons, items and money. And my hunter is all of a sudden as you can see, lvl 60. Is there any way I can find out when and where my account had been accessed or anything else that can help? Thanks in advance.
I would follow the steps listed in our Customer Service Forum - FAQ, Einherjar. The first section covers Compromised Accounts, and from the information you've provided above I would venture to say that is the unfortunate situation your account has encountered. The thread can be found here: http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=49652&p=1&tmp=1#post49652
Sic vis pacem, para bellum!
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=91699&p=#post91707 |
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