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Poster: Pwiestnplate at 7/23/2006 4:25:57 PM PDT
Subject: Can i change the name on my account?
   Let me eloborate, this morning I went to best buy, and bought a brand new copy of world of warcraft, for the CD key do i could have a new account to transfer a character to. The character on my old account that I want transfered to the new one's name is Tvercetti (after tommy vercetti from GTA: Vice city). Well when creating the new account, under the contact information I put Tommy Vercetti (Obiously not my real name or the name on my previous account) then my address, just for the hell of it. Well now I am running into a probelm when I try to transfer my character onto this new account, it is saying that the destination account is ineligable. I am assuming this is because the name on the two accounts is different. My question is this, is there anyway to change the name on my new account? The account is literly hours old, and I have the CD keys and original boxes from both accounts. Is it possible to change the account name? Thank you
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=90373&p=#post90373
 
Poster: Pavonum at 7/23/2006 5:06:59 PM PDT
Subject: Re: Can i change the name on my account?
   Generally speaking, Pwiestnplate, I would advise against using spurious names in your account information; not only can it result in complications such as the one you're currently experiencing, but it is, in fact, in direct violation of the Terms of Use to which you have agreed. The following is Section 1B from that document; note the underline:


Q u o t e:
To register an Account to play World of Warcraft, you will be required to provide Blizzard Entertainment with: (i) your name, address and phone number; (ii) the "Authentication Key" from the World of Warcraft Software you purchased; (iii) accurate, complete, and updated billing information for payment of the Service subscription fee. Failure to comply with the foregoing or to update the foregoing if your contact information or billing information changes shall constitute a breach of this Agreement, which may result in the immediate termination and deletion of the Account. As such, it is imperative that you provide Blizzard Entertainment with accurate, up to date information. In the event that Blizzard Entertainment learns that you have provided false or misleading registration information, Blizzard Entertainment reserves the right to immediately terminate and disable or delete the Account.


That said, your best course of action at this point is to contact our Billing Department and see whether they are able to offer any further assistance; you may get in touch with them via e-mail (billing@blizzard.com) or phone (1-800-59-BLIZZARD) between the hours of 9 a.m. and 6 p.m. Pacific time, Monday through Friday. I wish you the best. :)
Look on my works, ye mighty, and despair...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=90373&p=#post90419

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