Poster: Wildrider at 7/23/2006 12:29:27 PM PDT
Subject: Problems with the billing department |
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Who/How do I contact in the billing department/Account management to express my OUTRAGE at the level of service I am receiving? Since before open transfers happened, I contacted them to make sure there would not be a problem.
Well now we are almost a full month since I first called, and with some lost fax's. I am outraged with the level of service I have received. Originally being told one thing, and finding another thing out. With at best poor service (1 + hour on hold) I am not a happy camper to put it politely.
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=90222&p=#post90222 |
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Poster: Kaone at 7/23/2006 12:42:18 PM PDT
Subject: Re: Problems with the billing department |
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Hello Wildrider,
I am sorry to hear of your dissatisfaction. The contact details for the Billing Department are:
- Phone Support
1 (800) 592 5499 (1-800-59-BLIZZARD)
Automated 24 hours
Live Representative Mon-Fri, 9AM-6PM (PST)
- Email Support
Billing@Blizzard.com
If you are having trouble reaching them by phone I would recommend email contact. Outline your problem and what it is that has gone awry. I hope your issue can be sorted out soon. Good luck.
Save Sharpbeak from the trolls of Jintha'Alor!
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=90222&p=#post90229 |
