Poster: Mignus at 7/22/2006 11:38:27 PM PDT
Subject: Wait what ?!?! |
| |
So tonight, we kill nef and there is an item that cannot be master looted to the person who wins it. We leave the item on the body figuring that a GM will just mail it to the rightfull player and this is the answer we get.
I mean should we just have given it to someone else instead of letting it rot on the body ? I find this decision pretty crappy to say the least ....
Thank you for contacting the World of Warcraft Game Master Department.
Unfortunately, we were unable to provide the restoration you requested. While we make every effort to verify your loss there are times where restoration is not possible. We sincerely apologize for any inconvenience you may have been caused.
Please remember that restorations are NOT always guaranteed. For further information please check our Restoration Policy located at (http://www.blizzard.com/support/wowgm/?id=agm01724p)
Thank you again for contacting us.
*** Please do not respond to this email as all conversations on this matter would be best handled online. ***
Regards,
Rettereo
Game Master
Blizzard Entertainment
www.worldofwarcraft.com
Edit: At least they could have offered to transfer it to another player if that particular player could not receive it but to simply lose the item is just stupid.[ post edited by Mignus ]
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=89998&p=#post89998 |
| |
Poster: Pavonum at 7/22/2006 11:59:05 PM PDT
Subject: Re: Wait what ?!?! |
| |
I'd like to apologise for any misinterpretation which may have arisen during your previous correspondence with our department, Mignus; I've taken the liberty of bringing this matter to the attention of a Game Master who shall give the situation further review, and determine how we may be of assistance. Thanks for your patience in the meantime, friend. :)
Look on my works, ye mighty, and despair...
|
| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=89998&p=#post90008 |
