Poster: Arcanexx at 7/22/2006 8:07:59 AM PDT
Subject: Character Restoration Update Please |
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Hello;
It's been almost a month and a balf for me that I've been waiting for any kind of update on my comprimised account? Can you please give me an update? It would be most appreciated.
Thank you,
Dreadexx
Race: Undead
Level: 60
Faction: Horde
Class: Warlock
Server: Drak'thul
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=89595&p=#post89595 |
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Poster: Caerrus at 7/22/2006 8:16:40 AM PDT
Subject: Re: Character Restoration Update Please |
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Thank you for removing your e-mail address, Arcanexx. I have looked into this matter and it does appear that your account is currently in queue to be investigated; though I am unable to provide you with an estimate as to how long it may take for the investigation process to be completed. You will be contacted by e-mail as soon as the Investigation Team is able to provide you with additional information. I'm very sorry for the inconvenience that this has caused and wish you the best of luck with your restoration.
Coreiel broke 25% of my heart. </3
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=89595&p=#post89603 |
Poster: Caerrus at 7/22/2006 8:42:47 AM PDT
Subject: Re: Character Restoration Update Please |
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If your account was not in queue to be investigated, you would never hear back; because your case would never have reached our Investigators in the first place. As it stands now, it looks like it's been just under a month since you first petitioned in about someone deleting your characters. I'm very sorry for the wait, Arcanexx, but please bear with us; it shouldn't be too much longer. Good luck. :) [ post edited by Caerrus ]
Coreiel broke 25% of my heart. </3
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=89595&p=#post89615 |
