For three weeks now I have been waiting for my character to be fixed -- I was a month ago at rank 10, a feat which took me a good long while (lots of pvpers on our server), and I bought the new armor, then had to go on a trip for two weeks. I came back, and then my character was no longer able to equip the rank 10 gear, and the game was claiming that I had only ever been a rank 9. Obviously I have been rank 10 since I bought this armor (proof enough that I had the rank now that you need the rank to buy the gear), so I should be able to wear it.
I can't email CS since my email address on my account is incorrect, and I can't fix that since the 1-800 has been busy for like 3 weeks now during business hours. I did get a GM once, who said it was a known issue, but that's all I got. When will this be fixed? If I knew my character was bugged, I wouldn't have renewed when I returned from my trip, and this month's fees have now been wasted since I can't play my character (well, I can without half my armor I guess). I'd like to know if it'll be fixed by the end of month when I'll have to pay yet again for a bugged character..
[ post edited by Elarriae ]