I have a friend who recently got banned because he connects from China.
His account is SOLOMON965.
He was a great player and he has been raiding with us for months.
He is the among the ones with the highest DKPs in guild and he has T1/T2 Dragonfang/perd.
And he is not a gold farmer.
His friends emailed blizzard, but your representitive replied that
only customers in North America, New Zealand,Australia, and Singapore
can play on american servers.
Sadly it is not true, 3 or more large guilds ( with 100+ account) are
HongKong based on Frostwolf server.
If you want to ban him, you also need to ban 700+ accounts on Frostwolf, because they are all playing from HongKong or China.
I am very disappointed at your customer service.
Here is why: There is a known gold farmer on Frostwolf server and I
have reported him for several times.
The last time I reported him was 1 month ago, and now he is still farming happily in Dire Maul 24/7 today, simply because he used a Hongkong IP address.
I talked to him once, and he told me he is a farmer and Blizzard will never ban him, because he plays in HongKong.
Good people get banned, and gold farmers still prevail.
A few people from our guild decide to cancel subscription including myself.
And please hire someone professional.
/PS there are people playing on US servers from Iraq, Japan and other countries and regions.
[ post edited by Klngkong ]