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Poster: Sonic at 8/19/2006 9:31:20 PM PDT
Subject: Server Instability Issues - Post Here Only
   This thread regards servers currently facing performance issues this evening on August 20 and into the afternoon of August 21. If your realm is facing an issue, please post it here. Do not make seperate threads as they will clutter the forum index. If you have posted a thread on the forum index, delete it and move it here. If you want to be heard, a consolidated thread is the way to do it.
http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=98963&p=1&tmp=1#post98963



UPDATE:
All of the following realms continue to suffer low or no performance. The previous restarts failed to resolve any possible issue. The World servers, essentially, are down. Servers are facing very high latency, where mobs, mailboxes, and npcs have very long respond rates. This thread is updated at every moment you send feedback for your convenience.


Q u o t e:

Andorhal
Anetheron
Archimonde
Black Dragonflight
Dalaran
Dalvengyr
Dentarg
Duskwood
Executus
Haomarush
Khadgar
Mal'Ganis
Norgannon
Scilla
Steamwheedle Cartel
Thrall
Turalyon
Ysera
Ysondre
Zuluhed

I'm working to gather more information about the issues affecting the above realms, and I will reply again with more information as soon as it becomes available to me. In the meantime, we appreciate your patience and apologize for the inconvenience that this has caused. Please feel free to discuss these issues in this thread; any additional threads about these realm issues may be locked/deleted at our discretion. Thank you for your continued patience.


__________________________________________________

Anatheron - High Latency
Andorhol - Shutdown for Maintenance
Archimonde - Shutdown for Maintenance
Black Dragonflight - Shutdown for Maintenance
Dalaran - Shutdown for Maintenance
Delvangyr - Login bounces back to character select
Dentarg - Shutdown for Maintenance
Duskwood - Shutdown for Maintenance
Executus - High Latency
Haomarush - High Latency
Kilgor - Unverified unstable performance
Khadgar - Shutdown for Maintenance
Mal'Ganis - Shutdown for Maintenance
Norgannon - World Server loading error
Proudmoore - Unverified unstable performance
PTR Realms - Unverified unstable performance
Uldum - Issue has been resolved
Scilla - Shutdown for Maintenance
Steamwheedle Cartel - Shutdown for Maintenance
Thrall - Shutdown for Maintenance
Turylon - High Latency
Ysera - High Latency
Ysondre - Verified. High Latency
Zuluhed - Shutdown for Maintenance

Possible Issues:
*Plain Letters are appearing as blank.
*Character Roll Back - Has been verfied but not confirmed.

Important: Please do not attempt to destroy or vendor any items. During this time, it may not be possible for Specialists to keep a record of items lost or monsters that have been slain.

If you are returning to the Character Selection screen while attempting to login, this is a good sign to say that your World Server will be restarting. My apalogies for the letter from the President - that letter is over a year old.

To whom it may concern, the players of the affected realms stand viligant and shall remain patient until the circumstances have been resolved. It is the community's heartfelt wish to be provided with compensation and/or a reasoning for this matter. Players are also requesting a Rested Experience bonus that may have been lost.

[ post edited by Sonic ]


Game Apprentice
http://www.myspace.com/amoghaddassi
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=112088&p=#post112088
 
Poster: Caerrus at 8/20/2006 7:48:32 AM PDT
Subject: Re: Server Instability Issues - Post Here Only
   Thanks for creating this thread for the sake of consolidation, Sonic. Our network technicians are currently working to resolve the issues affecting the following realms:

Andorhal
Anetheron
Archimonde
Black Dragonflight
Dalaran
Dalvengyr
Dentarg
Duskwood
Executus
Haomarush
Khadgar
Mal'Ganis
Norgannon
Scilla
Steamwheedle Cartel
Thrall
Turalyon
Ysera
Ysondre
Zuluhed

I'm working to gather more information about the issues affecting the above realms, and I will reply again with more information as soon as it becomes available to me. In the meantime, we appreciate your patience and apologize for the inconvenience that this has caused. Please feel free to discuss these issues in this thread; any additional threads about these realm issues may be locked/deleted at our discretion. Thank you for your continued patience.
Who are you, masked mystery man?! Unveil yourself...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=112088&p=#post112554

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