Poster: Sylvera at 8/14/2006 10:25:46 AM PDT
Subject: Accounts Being Compromised |
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Wow. So many people are having their accounts hacked or compromised. Each time I see a new thread from someone who just discovered their account was ruined by some horrible perpetrator, it just makes me feel ill inside.
I'm going through the process now of trying to get my account back to normal (6 weeks and counting -- what a mess, with or without my 13-year old kid being involved) and it's been really tough dealing with it. I know first hand what it feels like. Right now I wish I could talk to something "human" on the other end at Blizzard so I don't feel so isolated.
I gather some situations are easier than others, however; I hope you all recover well and quickly. It really depresses me seeing all this happen.
I just empathize with you all and wanted to let you know you're not alone.[ post edited by Sylvera ]
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=108048&p=#post108048 |
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Poster: Caerrus at 8/14/2006 10:46:50 AM PDT
Subject: Re: Accounts Being Compromised |
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Q u o t e:
Cardinal Rules of Security
1) Do not have a toon with your username
2) Do not use a common word for your password(best alpha numeric too and 7+ digits)
3) Do not register with a WoW fane site with the same username and password
4) Do keep an up to date virus and spyware protection.
5) Do take a look at your background services so that you can notice if a new strange one appears which could be a trojan.
6) DO NOT PLAY AT CAFE'S!!!!!!
Do the above and you should be good.
To add to Rommal's list:
7) Do not share your password with ANYONE.
Players who have given their password to their friends, guildmates, or power-leveling services are very likely to have their accounts compromised. That is why it clearly states in our Terms of Use that you are not permitted to share your password with anyone or allow anyone other than yourself (and your one (1) minor child) to access your account - these rules are in place for the protection of our players. Our Terms of Use also clearly states the following:
Q u o t e:
Blizzard Entertainment is not responsible for any harm that may result to the Account (including without limitation the deletion or modification of characters in the Account) as a result of a lost or shared password.
We make every attempt to assist players who have had their accounts compromised, but please remember that restoration of any type is never guaranteed.[ post edited by Caerrus ]
But hark, methinks a mortal doth approach...
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=108048&p=#post108063 |
