|Poster: Meesha at 8/13/2006 6:29:53 AM PDT|
Subject: Cannot login to game or forums
When trying to login to the game, I recieve an error which states my pre-paid time has been used. I also get a "Login failure" trying to use the forums.
I use a credit card for my subscription, one month recurring.
When I check Account Management, it says the account is active and can be used for playing, however the billing date, which has passed, says its still "Pending"
A friend is postin this for me
[ post edited by Meesha ]
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|Poster: Caerrus at 8/13/2006 7:06:01 AM PDT|
Subject: Re: Cannot login to game or forums
We are, but I would simply suggest that you follow the suggestions that Sonic has provided. Our Billing and Account Services Department is available Monday through Friday, from 9am to 6pm PDT; if you are still experiencing an issue logging into the game. Best of luck to you, Meesha. :)
But hark, methinks a mortal doth approach...