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Poster: Pandoras at 8/13/2006 5:26:59 AM PDT
Subject: Playing WoW from outside of the regions
   From the Terms of Use, it seems that there are no qualms if you access the US-based WoW from outside the certain regions they specify (US, Australia, some other ones that I forgot). The only rule that is stated anywhere is that we need to adhere to the local laws if applicable.

However, recently, I have a couple friends who have had their accounts banned just for playing outside the States. They signed up in the States, but since it's summer, they went outside the regions to spend their summers. Of course, they couldn't resist playing WoW all summer long, so they started playing over there. A couple weeks later, BAM. Their accounts are banned. And it definitely isn't because of any other random reason (like disrupting play or botting), as I know them personally, nor was it stated when they got hit with the ban stick.

I'm just wondering what the official stance on accessing outside the regions is, since obviously it isn't clear enough. Is it simply, "Go ahead, you can access it outside the states. We needed a chance to dust off the ban hammer anyways"?

Thanks (but no thanks for the bans) in advance.
Poster: Caerrus at 8/13/2006 7:19:49 AM PDT
Subject: Re: Playing WoW from outside of the regions
   Actually, Pandoras, account sharing is something that we consider to be a very serious violation of our Terms of Use. This is stated quite clearly in the following sections of that document:

Q u o t e:
A. You may establish one (1) user account (the "Account") with which to play World of Warcraft by accessing the Service pursuant to the terms, conditions and restrictions contained in this Agreement. In order to establish an Account, you must be a 'Natural Person,' who is the age of majority in the country where you are a citizen. Corporations, Limited Liability Companies, partnerships, or any other form of legal entity other than that of a "natural person" may not establish an account, and by accepting this Agreement, you hereby represent and warrant that you meet these eligibility requirements. You may not share the Account with anyone, except that if you are a parent or guardian, you may permit one (1) minor child to use the Account when not in use by you. You are liable for all uses of the Account. Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other property interest in the Account, and you further acknowledge and agree that all rights in and to the Account are and shall forever be owned by Blizzard Entertainment.

D. During the registration process, you will be required to select a user name and a password that are specific to the Account (collectively referred to hereunder as "Password"). Your Password is to be kept confidential at all times and you are solely responsible for the security of your Password. You may not disclose your Password to anyone, or allow your Password to be used by anyone other than yourself and/or your one (1) minor child. Blizzard Entertainment is not responsible for any harm that may result to the Account (including without limitation the deletion or modification of characters in the Account) as a result of a lost or shared password. The user name you choose shall be subject to the naming guidelines contained in this Terms of Use Agreement.
Regardless, Tandaa has recommended the correct course of action for your friend(s) to follow; should they wish to dispute the action that was taken against their account. Please have them contact our Account Administration Department by completing the website e-mail form, located here:

It is not necessary for them to continue submitting petitions in-game; as our Game Master staff (in-game or here on the Customer Service Forum) will be unable to provide you with more information regarding this matter. All requests for more information will need to go through Account Administration. Good luck.
But hark, methinks a mortal doth approach...

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