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Poster: Lavineia at 8/11/2006 10:50:26 PM PDT
Subject: LFG Channel
   I am absolultey disgusted with the way a lot of players conduct themselves over the LFG channel. Not only is it spammed constantly for things that are in no way related to "Looking For a Group", but many players are breaking the ToS by using racial slurs, sexual connentations, vulgar language and describing sexual acts.

I am still in awe over the immaturity that is rampant in this channel, and how the channel is abused over and over again by specific players. I have screen shots for 5 different players on Eitrigg not only spamming the channel, but conducting themselves in the fashion that I have described above....and this was all under a very short period of time.

I like to have the LFG channel open to join others for raids and the like, but I have a hard time sifting through all the spam, racial and sexual slurs. I do have the option to leave the channel, but this takes away my ability to look/ask to join a raid/quest group, which takes away quality gameplay/interaction that Blizzard intended. This kind of filth happens in the evenings, and rarely during the day.

I don't know what the other realms' LFG channels are like, but I hope that they are nowhere near the severity that my server is at.

If anyone could provide some constructive feedback on how to utilize the LFG channel without having to be subjected to this kind of filth and trash, I would greatly appreciate it.


[ post edited by Lavineia ]

In the echo of a fire siren.....
Poster: Pavonum at 8/12/2006 12:33:56 AM PDT
Subject: Re: LFG Channel
   The previous posters have offered some solid suggestions as to how you may avoid future unpleasantness, Lavineia, and it would behoove you to keep their advice in mind. :)

Ultimately, your best course of action upon observing players using offensive language in public channels is to submit an in-game petition reporting them for harassment; in your ticket, please be certain to include the name of the player, a brief description of their inappropriate behaviour, and an approximate timeframe during which the infraction occurred. Armed with that information, the Game Master assigned to your case shall look into the matter further and determine the best course of action to take in response to your claim; although we may not share the results of our investigation, due to privacy concerns, you may rest assured that we shall do all that is appropriate to address the issue accordingly.

Additionally, if you find that a player's actions continue to affront you while your petition is in-queue to be addressed by our department, I would strongly recommend that you employ the /ignore function to remove their messages from your chat window for the time being. This is an excellent means by which you may avoid players who offend you.

There are also a number of players who opt to install third-party addons that work to filter chat in a number of ways; although Blizzard Entertainment does not offer any official support for these addons, I myself make use of Eloquence at home, and have found that it does wonders for the state of one's chat channels. This is not to say that the previous two options are not preferable, but it is something to consider if you have no objections to the use of addons. In any case, Lavineia, I hope this has been of some clarification into your issue; please continue to bring these players to our attention, and we'll take care of the rest. Your diligence and desire to improve the land of Azeroth are appreciated. :)
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