Poster: Euthanize at 8/11/2006 9:37:24 PM PDT
Subject: Hmm trying again.. |
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Q u o t e:
Greetings,
Thank you for contacting the World of Warcraft Game Master Department.
Blizzard is lucky to have fans who take the time to contribute new game ideas
and suggestions for improving our products. While we value the feedback and
perspective our customers offer, we are legally restricted from accepting such
propositions via email or in-game petition. We highly encourage you to log on to
our Suggestions Forum. For World of Warcraft you can go to
("http://forums.worldofwarcraft.com/board.aspx?fn=wow-suggestions") and post
your thoughts there. This forum provides a valuable opportunity for Blizzard
staff members to collect feedback from those who know our games best. While I
cannot guarantee you will receive a response, we can assure you that the Forum
is regularly read, and the suggestions posted there do make an impact on our
game designs.
*Note: a valid World of Warcraft account is needed to post on the World of
Warcraft Forums.
You can also check our general forums (http://forums.worldofwarcraft.com/) where
you can discuss game issues with other players.
Thank you again for contacting us. We hope you continue to enjoy your
experience in World of Warcraft!
*** Please do not respond to this email as all conversations on this matter
would be best handled online. ***
Regards,
Tjerra
Game Master
Blizzard Entertainment
www.worldofwarcraft.com
This was a response to an item exchangement request. My last post was deleted. Why?
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=105862&p=#post105862 | | | Poster: Pavonum at 8/11/2006 9:59:13 PM PDT
Subject: Re: Hmm trying again.. |
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I'd apologise for the delay in my response, Euthanize, but please understand that if I do not immediately reply to a thread, it is not because I am "ignoring" it by any means; some issues require more investigation than others, and I wish to ensure that I offer the most accurate answer I can. I do, however, appreciate your patience in the meantime. :)
As for the actual matter about which you have posted, I'd like to say that I'm truly sorry for any confusion which may have arisen in your previous correspondence with our department; it does, indeed, look as though some misinterpretation may have occurred when the Game Master responded to your petition. I shall make certain that the service you were provided is given further review, but please also feel free to e-mail wowgmfeedback-us@blizzard.com if you wish to offer any additional comments or concerns. :)
My best recommendation to you, if you wish to pursue the possibility of exchanging those quest rewards, is to submit another in-game petition requesting such a service; please be aware, however, that a number of criteria -- including the amount of time which has elapsed since the quest was completed -- must be taken into consideration before any determination may be made on our part, and there is no guarantee that we shall be able to grant the exchange you desire. Nevertheless, I wish you the best in your efforts. :)
Ce sont ces fenêtres qui m'appellent...
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=105862&p=#post105887 | Poster: Pavonum at 8/11/2006 11:25:56 PM PDT
Subject: Re: Hmm trying again.. |
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Q u o t e:
Pavonum :) how often :) do you use :) smiley faces :)? :)
Whenever I'm afraid that I'll seem too serious otherwise; I'll admit that I may pepper my posts a little too heavily, though. ^^;
Ce sont ces fenêtres qui m'appellent...
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=105862&p=#post105973 |
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