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Poster: Erenon at 8/11/2006 6:57:24 PM PDT
Subject: Question about Password Change
   Okay, so now I think I figured out my account name, so I went to the retrieve password link. I entered in all of the right information and it said, "'NEW' Password sent to email address."

So I went to log into my email address and I didn't even know the password to that either -_-. So after like a lot of guesses it locked my account...

So my question is does it make a new password and send it to my email address? Because that would mean I wouldn't even be able to keep guessing my password for the account name.

Thanks..
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=105710&p=#post105710
 
Poster: Pavonum at 8/11/2006 7:12:01 PM PDT
Subject: Re: Question about Password Change
   When you use the Password Retrieval, Erenon, it resets your password and sends a new, random one to the e-mail address registered to your account; if, for whatever reason, you're not able to access that address, you'll have to contact Billing directly (as others have suggested). You may do so via e-mail (billing@blizzard.com) or phone (1-800-59-BLIZZ) between the hours of 9 a.m. and 6 p.m. Pacific time, Monday through Friday. In any case, friend, I wish you the best in your efforts to resolve the matter. :)
Ce sont ces fenêtres qui m'appellent...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=105710&p=#post105724
Poster: Pavonum at 8/11/2006 7:16:17 PM PDT
Subject: Re: Question about Password Change
  

Q u o t e:
Hey! You stole my post:(


There was no theft involved, Silm; I merely corroborated your post. And I did say that other players had suggested it. :)
Ce sont ces fenêtres qui m'appellent...
  http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=105710&p=#post105733

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