Poster: Littlesneaky at 8/11/2006 2:40:26 PM PDT
Subject: Mail Issue |
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Hello, i currently sent some gold to my this new char from my 42 rogue and well.. its been over a hr and no gold. i made absolutely sure it was my chars name before sending so uhh.. can someone provide help? blizz? blue? someone? :(
and the gold is not on my main nor who i sent it to
help
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=105542&p=#post105542 |
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Poster: Pavonum at 8/11/2006 4:46:36 PM PDT
Subject: Re: Mail Issue |
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Hey, Littlesneaky! It does, indeed, look like you fell prey to the issue that causes in-game mail sent to a newly created character with the same name as a previously deleted character to arrive in the mailbox of the deleted one; if you wish to avoid this in the future, I would advise making certain that you log into a character before sending mail to it.
In the meantime, I've taken the liberty of returning the mail in question to the original sender, Littlesneaky, and it should arrive shortly. I do, however, apologise for any confusion or distress you may have been caused by this matter, and can assure you that we're working toward a more permanent resolution. Let us know if there's anything more we can do. :)
Ce sont ces fenêtres qui m'appellent...
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=105542&p=#post105605 |
Poster: Pavonum at 8/11/2006 5:01:50 PM PDT
Subject: Re: Mail Issue |
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Hey, Littlesneaky! It does, indeed, look like you fell prey to the issue that causes in-game mail sent to a newly created character with the same name as a previously deleted character to arrive in the mailbox of the deleted one; if you wish to avoid this in the future, I would advise making certain that you log into a character before sending mail to it.
In the meantime, I've taken the liberty of having a Game Master return the mail in question to the original sender. I do, however, apologise for any confusion or distress you may have been caused by this matter, and can assure you that we're working toward a more permanent resolution. Please let us know if there's anything more we can do for you. :)
Ce sont ces fenêtres qui m'appellent...
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| | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=105542&p=#post105609 |
