From the realm status...
"The following realms will undergo a maintenance at 5:00 AM"
Uhh, normally they say how long or what.. weekly scheduled is accepted b/c there is a given time you know not to log on.
Restarts, fine, server comes right back up.
And for emergencies they post tons of updates on the login screen.
"Undergo a maintenance" is that even proper english? Anyways.. could you please post if this is gonna be more like 30 mins or 6 hours in the future.
This is a paid service, interruptions to the continutity of the service, that are not scheduled, should be explained with durations etc. Not just like "oh sorry yeah servers off might be up sometime..." I know there are problems just be professional about it.