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Poster: Bird at 8/5/2006 11:14:21 PM PDT
Subject: Blizzard emailed wrong person?
   I never requested for a restoration of a black war steed, and this is not my account, nor my character name.

Greetings ********,

Account Name: *****
Realm: Eonar
Character Name: Mistysilver
Item Restored: Black War Steed Bridle

Thank you for taking the time to contact us. We appreciate your feedback.

Please keep in mind that each account is permitted a limited number of instances in which the GM staff may assist with the recovery of items or characters lost due to user error. Although we understand that the occasional mistake can be made, we do not want players becoming careless and utilizing the GM Staff as a crutch. Restoration of any kind is not guaranteed. While we will make every effort to verify and restore your loss, the decision to go forward with a restoration is entirely at Blizzard's discretion.

If you do accidentally sell an item, often you can get the item back without GM assistance. At the bottom right of every vendor window is a Buyback slot. The last 12 items sold to a vendor will remain available for repurchase as long as the character does not leave the game or zone to a different area. If this happens the list of items will be cleared. If you have accidentally sold an item, always attempt to repurchase it immediately.

You will find the item already in your characters inventory or in the mailbox as an attachment. If the item was lost due to an accidental sale, the appropriate amount of money will be charged.

While we can restore items with random modifiers (of the Bear, of the Eagle, etc.), we cannot guarantee that you will receive the same modifier you had on your original item. We are also unable to restore enchantments or add-ons that these items may have possessed.

For further information please check our Restoration Policy located at (

Thank you again for contacting us. We hope you continue to enjoy your experience in World of Warcraft!

*** Please do not respond to this email as all conversations on this matter would be best handled online. ***


Regards, Jouspin
Game Master
Blizzard Entertainment

I do not want my email to mistaken with someone elses, if this could get cleared up that would be great.

[ post edited by Bird ]
Poster: Pavonum at 8/5/2006 11:52:58 PM PDT
Subject: Re: Blizzard emailed wrong person?
   I'd like to apologise for any confusion you may have been caused, Bird; that particular e-mail was, indeed, meant for another player, but I've since corrected the error. :)
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