Poster: Astralos at 8/5/2006 4:42:07 PM PDT
Subject: Q About Compromised Accounts |
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Kind of a complicated question, but hope you can help me answer.
If a WoW player acquires another player's account info, and was able to compromise this other person's account, is it possible to have the compromised items restored?
Second question, if the compromising player admits to compromising the account, would he/she be found guilty of violating the ToU and subject to disciplinary action? For playing another person's account, which I am fairly sure is not allowed under the ToU. Thanks for your time.
| | | http://forums.worldofwarcraft.com/thread.aspx?fn=wow-customer-service&t=100747&p=#post100747 | | | Poster: Kaone at 8/5/2006 5:15:42 PM PDT
Subject: Re: Q About Compromised Accounts |
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Hello Astralos,
Q u o t e:
If a WoW player acquires another player's account info, and was able to compromise this other person's account, is it possible to have the compromised items restored?
This indeed may be possible. The compromised player should open a ticket to a Game Master and explain the situation. The Game Master will look into the account and look for signs of compromise. This in turn may lead to the account being forwarded for full investigation into the reported compromise. While restoration is not always possible and never guaranteed, we will try to reimburse any lost items and characters we can on accounts that have been hacked.
Q u o t e:
Second question, if the compromising player admits to compromising the account, would he/she be found guilty of violating the ToU and subject to disciplinary action? For playing another person's account, which I am fairly sure is not allowed under the ToU. Thanks for your time.
Logging into another player's account is indeed a violation of our policies. In particular:
Repercussions for Compromising an Account
This category applies to players who have:
- Accessed an account reported as compromised and are not the registered user of said account.
- Knowingly or unknowingly received items/gold from a compromised account.
If a player is found to have participated in one of these acts, he/she may:
- Have the transferred items/gold removed from the account.
- Receive an account penalty up to and including account closure if the registered user of the account perpetrated the compromise.
Any player found to be involved in compromising the security of another account may have any and all related accounts closed. This may include accounts found to have knowingly received items/money transferred from a compromised account. We will conduct a review of both the compromised account and the account(s) that received the items/money and action the account(s) based only on the information gathered through our investigation.
Further details can be found on the World of Warcraft website at:
http://www.blizzard.com/support/wowgm/?id=agm01889p
Half King of Beasts + half Monarch of the Skies = ?
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